BMW of Bakersfield

Cody was a great salesman, he was very honest with me and helped me get the great deal I wanted! Very please with the management and Cody as a salesman

I had a great shopping experience, no pressure just loved buying my new car. The staff (Paula) was amazing. Thank you again for making my car buying experience easy.

I gave this company 5 stars for their great employees and vehicle selection. Cody helped me choose the right car for my family and I, and we couldn’t be more in love. With having multiple children the X5 was the car for us. Don’t forget that they also sell other used cars! Even if a BMW is not what you were looking for, go check out their used car lot! Very pleased with my experience. Make sure you ask for Cody Jarnagan.

It was great working with everyone! Everyone was polite and friendly! No one was pushy. We found exactly what we were looking for at a really good price. Everyone made the purchase quick and smooth!

Cody is so incredibly trustworthy and kind. Very knowledgeable and will give you the best pricing he can! He is very easy to work with and truly works for you!

Cody is the best! Go see Cody for BMW's. He gives the best prices and is very family friendly. I repeat only go to Cody!

Awesome staffs members we felt welcome and appropriate...from the sales person to management to finance! Excellent job. Jessica and Frank were very professional and helpful

Jessica and Paula gave excellent customer service. Everything was very smooth, Paula explained the vehicles very thoroughly and I loved the fact that they were not “pushy” whatsoever (that can be a huge turn off to me because I hate feeling rushed or forced into things). I would definitely recommend BMW to anyone I know. Thank you, again, Jessica and Paula; you guys are awesome!

I’m on my third car from them. Usually a magical experience. What happened? Went in for regular maintenance and I felt like I was as Walmart tire and lube. All of the customer service was extended from me. No courtesy and the woman who took care of me in service department had a continuous pretentious and odd scowl on her face. She offered me nothing in The way of comfort; and there was very little face/eye contact. When my vehicle was finally ready she dismissed me from the office and sent me out to wait on the side walk. My car was delivered to her in the Bay Area. So I had to walk back to get into my car. The technician went into her office with the keys because he assumed I would be waiting there. So he came and passed my keys through the window. Also my head rest was raised so high that it hit the top of my head. There was no safety in that. Now I can’t get it down. So driving is uncomfortable. All in all It was the most disappointment that I have ever experienced there. Before when I would come I. The “guys” would treat every customer as a valued client and with courtesy and respect. I find the women cold and unassuming. I felt like I was providing service to them. I think I will go to Mercedes or ‘Mazarrati next time. With a high end vehicle you expect high end service. Or at least courteous service. I am very disappointed.

I purchased a 2015 x5 and wored them the money. They sent the car to Chicago where i live. Car arrived last Friday and it is significantly different than what we agreed on. I week later i have no help!!! I started a claim with BBB and DMV in California. I filled a lawsuit at Kern county small claims court. If anyone has problems or had problems like this please contact me! It is very easy to file a lawsuit yourself!!! These are bad people and bad dealership! Not honest!!! Dont go there! They ruin BMW name!