Reviews
Right car good price and excellent service.
Right car good price and excellent service. Nathan was great to talk to and very helpful/informative. This is our first family BMW and this experience made me thing maybe we should be doing the BMW thing more often.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Andrew Jennings General Sales Manager
Mike Kyle is especially polite and through, and provides
Mike Kyle is especially polite and through, and provides an understandable explanation of the service necessary.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager
Thank you for providing curb side service.
Thank you for providing curb side service. I continued to be pleased with BMW of Monterey Service Department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Robin, for sharing your thoughts about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager
If you’re looking for outstanding service, BMW of
If you’re looking for outstanding service, BMW of Monterey is where you should go when buying not just a BMW but any car. The staff is always friendly and knowledgeable. They’re the ultimate auto dealership!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Luis! Here at BMW of Monterey, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Sincerely, Andrew Jennings General Sales Manager
Elissa is a superb communicator.
Elissa is a superb communicator. I appreciate the Lyft ride back after I dropped the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Craig, Thanks for sharing your thoughts about your experience with BMW of Monterey. Elissa and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager
Kept me informed Flexible with my schedule Car was
Kept me informed Flexible with my schedule Car was exceptionally clean when I picked it up
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing BMW of Monterey, we look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager
Everyone in that dealership did not want to sell a car
Everyone in that dealership did not want to sell a car except Michael personally, would not recommend anyone but him
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
On behalf of BMW of Monterey, I would like to thank you for sharing details of your recent visit, William. The experience you describe with the rest of our staff is not reflective of the standards of our business. At your earliest convenience, please contact me so I can learn more about what happened. I hope to hear from you soon. Sincerely, Jimmy Cahill - General Manager
If you want to buy a BMW, this is the place to go to, I
If you want to buy a BMW, this is the place to go to, I felt at ease and not pushed around like most salesmen do. It is a relaxing experience and you leave confidently knowing you got a good/fair deal. They do everything to make the process seamless. So I recommend BMW of Monterey to get a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Violet, for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely, Andrew Jennings General Sales Manager
Professional, clean and gets you in and out quickly.
Professional, clean and gets you in and out quickly. Loaner cars new and clean. Very nice dealership
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager
This location has always been very helpful.
This location has always been very helpful. Chris Almeida has always gone above and beyond with whatever I have needed help with 12/10. Keeps me coming back. Thank you all!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chris and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager