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BMW of Tigard

(1,517 reviews)
Visit BMW of Tigard
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 10:00am–5:00pm Closed
2022 state dealer award
View 5 awards
2022 state dealer award 2018 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (503) 476-3971 (503) 476-3971
Used (503) 899-4213 (503) 899-4213
Service (503) 476-3973 (503) 476-3973

Reviews

(1,517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Tigard from DealerRater.

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The difference between two dealerships

I have taken my 2008 335i to bmw of Portland and now to Kuni. I was quoted by BMW of Portland for a diagnostic error code scan of @$ 300.00. Brought it to Kuni and they only charged $160.00 and it was diagnosed as a sensor gone bad and repaired right away. Very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

55,000 mile service and 4 tire replacement

Outstanding customer service and experience. Kuni BMW service continues to be the best in the city. Kuni is very clear in explaining the issues and are responsive to any concerns. Dan Dailey is the best!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience

Very professional and knowledgeable staff. They had to special order my tire and set me up with a loaner for the entire weekend because my car was deemed unsafe to drive. Didn’t try to up sell me and just focused on what I need. Great job Kuni🙂

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Helpful thorough. Simple sales process

We ordered our car. Salesman kept us fully apprised of timing process. When we picked up our car they were quick to prep it and make it available on our best schedule. The paperwork process was very simple and fast without hidden line of gimmicks to drag out the process. That alone is wortho the extra cost of a BMW. This dealer made the buying process so pleasant. Drove 20 miles to deal with it hem and so far glad I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kuni BMW Service Department Experience

My experience at Kuni BMW’s service department was adequate. The individual that helped with my vehicle was courteous enough but fairly condescending at times. Phone calls were returned promptly.....until they found out that I was going to have my car fixed somewhere else that had the after market parts I needed. I would still recommend Kuni BMW.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very quick; Extremely knowledgeable, professional staff

I previously had Mercedes as a priority brand with BMW being more of a 3rd or 4th priority. I can honestly say that due to the outstanding service that Jay and his team provided to my wife and I, BMW is now our priority brand and our purchases will be from Kuni. This is also the message I will communicate to my business colleagues; friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Painless service experience

I got my 2011 BMW 328 xi serviced at Kuni BMW. Grant Mitchell was friendly, prompt, and informative. Their shuttle service was convenient. I am pleased with my service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great no hassle

We asked about 3 different cars over text and email When we arrived at dealership Patrick was there ready to help us Patrick very professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Test drive and purchase a car

Outstanding experience with Jay. Knowledgeable and professional. Listened to our needs. Jay portrayed the excellence we have come to expect from the 25 + years of partnering with Kuni.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First class

From start to finish, Kuni BMW made the process extremely easy. Everything was clear and concise. I highly recommend Kuni BMW/Kuni Auto to anyone who is in the market for a new or pre-owned vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.