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Southlake Nissan

(1,891 reviews)
Visit Southlake Nissan
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (219) 338-4269 (219) 338-4269
Used (866) 748-4701 (866) 748-4701
Service (866) 960-7933 (866) 960-7933

Reviews

(1,891 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southlake Nissan from DealerRater.

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Superior service and professionalism. The staff has...

Superior service and professionalism. The staff has always taken care of my needs and concerns.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Toniajacques, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

It's clean, ready for you at appointed time keep you...

It's clean, ready for you at appointed time keep you informed and ustiner service is great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Whoopi2, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Brian Jensen is the best service advisor I’ve had the...

Brian Jensen is the best service advisor I’ve had the pleasure of dealing with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brehsug, we are so happy to read such a great review about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

The service department got me in and out faster than...

The service department got me in and out faster than expected. The Rogue was washed too/

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wallybaran0, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

Will helped me find the pathfinder I was looking for. Not...

Will helped me find the pathfinder I was looking for. Not the exact one due to low inventory everywhere but very close.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.
Dealer response

Hi Zakjohn5312, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

I went to the dealership to check the messages I was...

I went to the dealership to check the messages I was receiving on my dashboard. On my way there, my low tire pressure light came on. They checked everything out with no problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Daclay! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Our vehicle was Fixed and done in a timely manner.with...

Our vehicle was Fixed and done in a timely manner.with good quality work in service from Randy and Brian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Since the day we purchased the Rock Creek Pathfinder no...

Since the day we purchased the Rock Creek Pathfinder no issues whatsoever. Very happy so far with the vehicle and their overall service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Thank you Audrey Love for being a great sales rep. on the...

Thank you Audrey Love for being a great sales rep. on the purchase of our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks again for taking the time to leave us this information about your recent visit. Take care! If you have any further questions, please give us a call. We're always happy to help!

Very professional and helpful - answered all my...

Very professional and helpful - answered all my questions. Each person I talked with was very kind and pleasant - didn't feel "gamey" at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Bnangeldeb, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!