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Southlake Nissan

(1,893 reviews)
Visit Southlake Nissan
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (219) 338-4269 (219) 338-4269
Used (866) 748-4701 (866) 748-4701
Service (866) 960-7933 (866) 960-7933

Reviews

(1,893 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Southlake Nissan from DealerRater.

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Service performed professional and timely. Employees were...

Service performed professional and timely. Employees were courteous and helpful. Waiting area was clean and refreshments were available. I spent my time reading magazines and watching tv.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help! We hope you have a great day!

Friendly and professional service. A very nice, competent...

Friendly and professional service. A very nice, competent and professional manager. I've been to many Nissan dealers to get my car serviced, but none has been as kind and professional as Southlake Nissan dealer. I will always be happy to return to Southlake Nissan for service and I recommend it to anyone. Great job !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Kalinkak, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Wonder aid with both questions, didn’t have to wait long...

Wonder aid with both questions, didn’t have to wait long for help and the process went smooth. Sales rep was helpful and made the experience wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Cadea.calhoun, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

We bought our first Nissan from southlake we were Happy...

We bought our first Nissan from southlake we were Happy with our Service then so we bought our second Nissan from you very happy with the way we were treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience! Professional, knowledgeable, great...

Great experience! Professional, knowledgeable, great service. I would Highly recommend them to my family and friends. My car was ready when expected and it was a great experience. I will Be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Mcfarland3202, thank you so much for your positive comments about Southlake Nissan Inc! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Had issues with my transmission and kept me up to date...

Had issues with my transmission and kept me up to date with what was going on. Always friendly when I speak with them. Props to them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Charity.dustin, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

It was a very pleasant environment. Sales staff was...

It was a very pleasant environment. Sales staff was very nice and attentive. The salesman gave me time to look around and was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

I highly recommend Southlake Nissan Dealership because...

I highly recommend Southlake Nissan Dealership because everyone is nice and they go above and beyond to make sure you are completely satisfied and happy with your car! Their service department is excellent too!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Great service the process was smooth the financing was on...

Great service the process was smooth the financing was on point. They worked hard to please us. I sent my daughter and will send others

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Joria1969, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

It was a great experience! Definitely will buy my next...

It was a great experience! Definitely will buy my next vehicle there again ......thanks to salesman Will who is very knowledgeable about his vehicles and knows how to get you a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!