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Moss Bros. Toyota

(1,138 reviews)
Visit Moss Bros. Toyota
Sales hours: 9:30am to 9:00pm
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–5:30pm
Tuesday 8:30am–9:00pm 7:00am–5:30pm
Wednesday 8:30am–9:00pm 7:00am–5:30pm
Thursday 8:30am–9:00pm 7:00am–5:30pm
Friday 8:30am–9:30pm 7:00am–5:30pm
Saturday 9:00am–9:30pm 7:00am–5:00pm
Sunday 9:30am–9:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (877) 904-4658 (877) 904-4658
Used (888) 960-9954 (888) 960-9954
Service (833) 408-9358 (833) 408-9358

Reviews

(1,138 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moss Bros. Toyota from DealerRater.

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Minor service

I always take my Accord here for service. Fair price and best service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Excellent service I have always had a great experience when coming into Toyota. They are friendly, knowledgeable and fast! I would recommend this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Customer service

Great customer service, personable.Delivered at promised time. Always kept us apprised of situation. Everyone was very friendly and welcoming. Thank you again. will return

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Awesome Experience!!

Moss Bros dealership went above and beyond to help me find the car I wanted with my set budget. The experience was smooth and pleasant. Josh Bassett is a great salesman and truly cares about his customers. Overall everyone we delt with was extremely courteous and nice. Already recommended the dealership to a couple of family members and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service visit

Everything was very professional. Right in and out! Perfect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you very much for the great review George. We appreciate you taking the time to share this with us. I am glad to hear that our service department took great care of you. Please let us know if there is anything else that we can do for you. All the best, Mike Dawe Service Director

Good quality service

I like the service, have been bringing my car for the past 6 years. So far the only place I would bring my car for ma Maintenance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Never buy a car here

Bought brand new 2017 tacoma had it for 2 weeks took it in because of differential recall haven't got it back yet it's been 3 months now xxxx this place they need to learn how to keep it together

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Had a problem with Check-Engine light

Had a problem three days after Major Service but Craig Suchil took care of my concerns immediately and had the problem fixed speedily. He's the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Check engine lite

No problems, service was great. The service attendants were great and the work done was professional.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service at Moss Bros in Moreno Valley

Very satisfied with service, was quick and efficient. Have been to this dealer since the car was purchased back in 2000. Service Department is always friendly and often has suggestions as to parts alternatives that help me the customer save money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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