Reviews
Excellent and I Mean Excellent Customer Service!!
EXCELLENT CUSTOMER - IN AND OUT IN LESS THAN AN HOUR - VERY KNOWLEDGEABLE STAFF - GREAT INVENTORY MAYBE ONE OF THE BEST IN THE DMV AREA!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
I had a great experience at this location, service was great all of my questions were always answered!! The process was super fast and easy!! Highly recommended
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2015 Mercedes Benz E63 AMG
Tori and everyone at Krietz Auto are the best. They made a very easy, seamless, and no-pressure buying experience. I would go back to Krietz again and again. I highly recommend this dealership to anyone. Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding Service
I see why Kreitz ratings are so high. Outstanding service I received from the initial call I made to the final day of picking up vehicle.. Rocky was great to work with. Straight up honest and professional and very respectful for a young man.. Rare to see these days.. I will be back for my next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Where have you been all my life?
In the past, buying a car has always been a battle of the wills. Could you hold up against all the wheeling and dealing from the car salesperson? Were they trying to cheat me somehow? Just never seemed fair; not to mention exhausting . Kreitz Auto was just the opposite. We had Tori as a salesperson and not only was she well educated about cars, she was just plain nice and trustworthy. Purchased a used Honda Ridgeline. Even though was a large purchase for us, turns out the dealership specializes in higher priced cars. However, you could never tell the difference by the high level of service we received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Locksmith
GREAT Customer service service department was GREAT Service Advisor was AWESOME! GREAT experience overall the service explained what they were doing with my truck and also showed me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people to deal with!
I had my new truck lifted at krietz and they did a great job! From the help getting the right size lift and wheel combo to achieve the look i wanted, to the delivery everything was easy. I highly reccomend them. Paul k.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Used Cummins Purchase
Drove from Michigan to buy a 2017 Cummins at Krietz. Worked with Lisa who was great; start to finish! Super polite and responsive. Made an out of state purchase pretty simple!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience!
The whole buying experience was actually pleasant! Sales associate Caitlin Thornton was excellent to work with; helpful, friendly, and knowledgeable. Finance Manager Lindsay Kandrick was also great to work with, and helped to work through and finalize various aspects of the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Krietz Auto
Shout out to Caitlin Thornton for going above and beyond in guiding me through the purchase of my ZL1 while living in the Miami/Ft. Lauderdale area, some 1100 miles away. Thanks to Caitlin and everyone at Krietz Auto!😀
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
