terrible place terrible customer service i recommend going to a different dealship wish i never got a car from this place
They must be doing well they couldn't be bothered to email or call
I just bought a great used car from Roger for my oldest son who will be graduating from college. I would definitely buy a car from Turnpike Automotive... again, and I plan to return when my other son graduates.
I spent weeks looking online and driving around looking at car lots, frustration mounting, before finally stumbling upon Turnpike Auto. Roger was very... cooperative and easy to work with, gave us an exceptionally fair price, and fixed a few things we wanted fixed before purchase. We could not have had a better experience. I can well see why NorthReadingFamily has purchased 4 vehicles from Turnpike Auto. Next time I need a car, I'm going to Roger at Turnpike Auto first.
We have purchased four vehicles over that last few years from Roger and have always been confident we have a well serviced reliable car at an extremely... fair price. He goes above and beyond to make happy customers.
I drove out to North Andover from Boston to look at a car. Roger was friendly and professional. It took us less than 5 minutes to settle on a price. I... knew what I wanted and he provided it very efficiently. I am going back in a few days to pick up my vehicle. With my experience so far, I would definitely recommend and purchase from Turnpike again!!
I inquired twice about a car, specifically a BMW. Both in email and left a voice mail. No one ever called me or emailed me. I bought a BMW at Winnisquam... Auto in Tilton, NH. They called me back and went above and beyond even holding the car for several days until I could get there. I would look elsewhere if I was you.
how can you rate buying and service experience if you actually didn't buy anything from us? You wanted to finance a 1999 vehicle and I explained to yo...u that banks wouldn't loan money on an older car good luck
Purchased a used benz from Roger this week. I have had many past bad experiences with used car dealership but Roger proved to me, car buying can be a joyful... experience. He answered all my questions and fixed what I asked for. He sold me a great car at a great price. I just hope the car behaves as good as Roger.. Overall I am very happy so far with this dealership. I will update my review if anything changes. Thanks
I purchased a 2008 Range Rover and traded a Porsche Boxster. Roger was excellent to deal with. I feel that we made a fair deal for both of us. I had a... couple of minor issues with the vehicle shortly after purchase, nothing worrisome, but it gave me a chance to understand that Turnpike Auto and Roger are trustworthy and solid business people. They treated me great. Feel confident in your purchase if you're buying from Turnpike.
I purchased a 2004 Jaguar X-Type 3.0 AWD just under 90K from Roger. This is my second purchased from roger. Previous was a truck. (Jag) vehicle runs well... and it has never given me any problems. Besides I was given a 6 months warranty. The buying experience was amazing as always,he's not the fast talking stereotypical car sales man. The price was great, I couldn't stress that enough. I will recommend this dealership to everyone on earth if possible. You have to experience the services folks.