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Crown Nissan

(1,784 reviews)
2026 state dealer award
View 17 awards
2026 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Nissan from DealerRater.

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My wife and I just purchased a Nissan Pathfinder from Crown Nissan, and I have to say, we're absolutely blown away by the entire experience. Buying a car can be very stressful, but thanks to our amazing salesman, Bryan Ealy, the process was smooth and hassle free. Prior to our visit I spoke with Bryan on the phone and explained what type of vehicle we were looking for including trim, colors, and options. The next day, we walked into the Crown Nissan dealership, and met Bryan who greeted us with a warm smile. He showed us a few cars on the lot that matched what he thought we’d be interested in. Bryan also already secured a vehicle from another location that he thought we would be interested in. Long story short, a few hours later my wife and I were driving home in our beautiful new Nissan Pathfinder and couldn’t be happier. The whole process, from start to finish, was seamless and efficient, thanks to Bryan's professionalism and wonderful demeanor. But Bryan wasn't the only one who made our experience special. We also had the pleasure of working with Sales Manager Ryan Gibb and Financial Services Manager Devonte Harvey. Both Ryan and Devonte were instrumental in making our purchase a breeze. They were knowledgeable, friendly, and made sure we had all the information we needed to make our informed decision. In conclusion, our experience at Crown Nissan was nothing short of exceptional. Bryan Ealy, Ryan Gibb, and Devonte Harvey are a credit to the dealership, and we feel lucky to have had the opportunity to work with them. If you're in the market for a new car, I highly recommend paying Crown Nissan a visit. With their impressive selection, competitive pricing, and outstanding customer service, you won't be disappointed. And if you're looking for a stress-free car-buying experience, look no further than Bryan Ealy and the team at Crown Nissan. They'll take care of you, just like they took care of us.

My wife and I just purchased a Nissan Pathfinder from Crown Nissan, and I have to say, we're absolutely blown away by the entire experience. Buying a car can be very stressful, but thanks to our amazing salesman, Bryan Ealy, the process was smooth and hassle free. Prior to our visit I spoke with Bryan on the phone and explained what type of vehicle we were looking for including trim, colors, and options. The next day, we walked into the Crown Nissan dealership, and met Bryan who greeted us with a warm smile. He showed us a few cars on the lot that matched what he thought we’d be interested in. Bryan also already secured a vehicle from another location that he thought we would be interested in. Long story short, a few hours later my wife and I were driving home in our beautiful new Nissan Pathfinder and couldn’t be happier. The whole process, from start to finish, was seamless and efficient, thanks to Bryan's professionalism and wonderful demeanor. But Bryan wasn't the only one who made our experience special. We also had the pleasure of working with Sales Manager Ryan Gibb and Financial Services Manager Devonte Harvey. Both Ryan and Devonte were instrumental in making our purchase a breeze. They were knowledgeable, friendly, and made sure we had all the information we needed to make our informed decision. In conclusion, our experience at Crown Nissan was nothing short of exceptional. Bryan Ealy, Ryan Gibb, and Devonte Harvey are a credit to the dealership, and we feel lucky to have had the opportunity to work with them. If you're in the market for a new car, I highly recommend paying Crown Nissan a visit. With their impressive selection, competitive pricing, and outstanding customer service, you won't be disappointed. And if you're looking for a stress-free car-buying experience, look no further than Bryan Ealy and the team at Crown Nissan. They'll take care of you, just like they took care of us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Anthony Lackey, was great, helpful & very kind. Listened to all my questions & answered them all.

Anthony Lackey, was great, helpful & very kind. Listened to all my questions & answered them all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It means a lot to us to receive your review, and hearing that Anthony was attentive to your questions and answered them with kindness is wonderful feedback. Should you need any assistance in the future, please don't hesitate to reach out to us.

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Just bought a brand new 2026 Nissan Rouge and had a really great experience working with Crown Nissan. Their showroom was modern well organized and kept. They have a great inventory of cars to choose from and our sales person Jacob was great. A perfect combination of knowledgeable, friendly, polite and accommodating. Not high pressure but very effective in helping us make the decision to buy the car. He was very patient with us as we went through the lot looking at what was available and then arranged for us to test drive both the SV and Dark Armor trims. We ended up choosing the Dark Armor trim after Jacob walked us through the different features and what we gained by moving up trim levels. Again, no pressure just polite, knowledgeable, and ultimately convincing. The price negotiation process was one of the best experiences we have had buying a car. No high pressure just a reasonable back and forth. The dealership manager Jason Jiovani was also very professional and did an excellent job explaining the components of the sales price and fees and very willing to work with us to make the sale. What a great experience! We look forward to enjoying our new car.

Just bought a brand new 2026 Nissan Rouge and had a really great experience working with Crown Nissan. Their showroom was modern well organized and kept. They have a great inventory of cars to choose from and our sales person Jacob was great. A perfect combination of knowledgeable, friendly, polite and accommodating. Not high pressure but very effective in helping us make the decision to buy the car. He was very patient with us as we went through the lot looking at what was available and then arranged for us to test drive both the SV and Dark Armor trims. We ended up choosing the Dark Armor trim after Jacob walked us through the different features and what we gained by moving up trim levels. Again, no pressure just polite, knowledgeable, and ultimately convincing. The price negotiation process was one of the best experiences we have had buying a car. No high pressure just a reasonable back and forth. The dealership manager Jason Jiovani was also very professional and did an excellent job explaining the components of the sales price and fees and very willing to work with us to make the sale. What a great experience! We look forward to enjoying our new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

On behalf of the team, we thank you for choosing the the brand new Nissan Rogue and sharing such a detailed account of your experience. It's great to hear Jacob and Jason took the time to walk you through the SV and Dark Armor options without any pressure. Please enjoy your new Rogue and don't hesitate to reach out if there is anything we can do for you.

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Brought my 2024 Kicks in for a routine oil change recently. Dan Pepper is my Service Adviser and everything from check-in to check-out was easy and smooth. Dan is always smiling, explains everything clearly so I know what’s going on at all times. He’s definitely an asset to the dealership!

Brought my 2024 Kicks in for a routine oil change recently. Dan Pepper is my Service Adviser and everything from check-in to check-out was easy and smooth. Dan is always smiling, explains everything clearly so I know what’s going on at all times. He’s definitely an asset to the dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dan will be so glad to hear that his clear communication and welcoming attitude continue to make every visit feel effortless! It means a lot to receive feedback like this, and he will be happy to know his dedication does not go unnoticed. Our team looks forward to being your trusted destination for all your automotive care.

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Thank God for John! He’s the best! The whole process was easy and I wasn’t at the dealership all day like I anticipated he made me completely comfortable throughout the entire process and helped me get the car I love. Thank you again John for helping me and my wife!

Thank God for John! He’s the best! The whole process was easy and I wasn’t at the dealership all day like I anticipated he made me completely comfortable throughout the entire process and helped me get the car I love. Thank you again John for helping me and my wife!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

John will be so happy to hear that his efficiency and care made the entire process feel comfortable and stress free from start to finish! Please enjoy your new vehicle and don't hesitate to reach out if there is anything we can do for you.

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Thank God for John! He’s the best! The whole process was easy and I wasn’t at the dealership all day like I anticipated he made me completely comfortable throughout the entire process and helped me get the car I love. Thank you again John!

Thank God for John! He’s the best! The whole process was easy and I wasn’t at the dealership all day like I anticipated he made me completely comfortable throughout the entire process and helped me get the car I love. Thank you again John!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hearing that John made the whole process smooth, comfortable, and far quicker than expected is exactly the kind of feedback we are grateful to receive! He will be so glad to know his efforts made that kind of impression. Please enjoy your new vehicle and don't hesitate to reach out if there is anything we can do for you.

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John Hartley at Crown Nissan is the very best. We have leased 3 vehicles from him over the years. His complete knowledge of the products, features pricing and financial options makes for complete clarity in deciding what is the best choice for our needs. John is Perceptive, Patient and Professional and what is best is he makes you feel like you have been best friends since high school! It’s a pleasure to be part of the Crown Nissan Family where trust and relationships are built.

John Hartley at Crown Nissan is the very best. We have leased 3 vehicles from him over the years. His complete knowledge of the products, features pricing and financial options makes for complete clarity in deciding what is the best choice for our needs. John is Perceptive, Patient and Professional and what is best is he makes you feel like you have been best friends since high school! It’s a pleasure to be part of the Crown Nissan Family where trust and relationships are built.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the wonderful review! We truly appreciate your loyalty over the years and are thrilled that John has been able to help you find the perfect vehicles for your needs. Your kind words about his knowledge, patience, and professionalism mean the world to us. We look forward to serving you and your family for many more years to come!

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Salesperson Cathy Voogd we highly recommend and the manager Jason ! Made buying the vehicle actually enjoyable and not frustrating like some places can make it

Salesperson Cathy Voogd we highly recommend and the manager Jason ! Made buying the vehicle actually enjoyable and not frustrating like some places can make it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It means a lot to us to receive your review and your recommendation of both Cathy and Jason. Hearing that the experience was enjoyable rather than frustrating is exactly what we strive for. We wish you safe travels!

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John at Crown Nissan was amazing to work with. He was very approachable, helpful, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I felt comfortable every step of the way. I really appreciated his professionalism and honesty that I had lacked visiting many other Nissan dealerships within the last few weeks.. I highly recommend asking for John if you visit Crown Nissan!

John at Crown Nissan was amazing to work with. He was very approachable, helpful, and made the entire process smooth and stress-free. He took the time to answer all my questions and made sure I felt comfortable every step of the way. I really appreciated his professionalism and honesty that I had lacked visiting many other Nissan dealerships within the last few weeks.. I highly recommend asking for John if you visit Crown Nissan!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Laura, thank you for your positive review! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that John provided you with top-notch service. He will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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great car company john is a great guy and a great seller will definetly get my 2nd car here.

great car company john is a great guy and a great seller will definetly get my 2nd car here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and for choosing Crown Nissan. We're thrilled to hear you had a great experience with John and look forward to assisting you with your next vehicle purchase.

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