Loftus Auto City

Overcharges due to "low mileage" and has most cars above market/KBB. Asked before buying if alignment would be done, was not. Asked before buying for a new spare as it was rusted on the bottom of the car, did not and instead either scraped rust off or painted over. Was told everything works electronically, was another lie as the previous owner may have left sun roof open frying electronics. Signed me up for a personal loan to finance and locked my into buying before even consulting me. Talks through his teeth and will say the "car is beautiful and works perfectly.". Very typical car dealership and wouldn't recommend. They're denying they even sold me a car now on Google review. Was a 2011 Ford Escape, the color gold/tan or brown in June of 2026. After reading reviews post purchase, this is not surprising for them. Again, would avoid moving forward with them if thinking about it. Much better options on the same street. Adding photos to Google review to show alignment not done, tires are straight and you can see wheel is not. Showing the clearly still rusted spare that is painted it seems, the rust is even showing through it. Showing one of the five or so logos they placed on the vehicle, verifying it is indeed from their business. Showing the moisture/damage to screen and interior from sun roof being left open beforehand, how would metal rust in the interior? Also didn't even mention that fact that the "chrome" wrapped rims are melting, assuming these are hiding more water damage of some sort. And that they couldn't even clean the car completely due to how fast they wanted me out the door. Exterior wasn't washed even though car was clearly sitting for awhile and even found trash in between seats after purchasing.

I have purchased two trucks from Brenan. My daughter purchased a sedan and my sister-inlaw also purchased a sedan. All were great deals and after sale service was impeccable.

2 months ago He sold my husband a truck in November and last week he needs a transmission$ 5600.00. Won't even try to help us. I've bought a lot of vehicles over the years. And he won't even try to help ,We only want $2000 He doesn't record your purchase to get credit. My husband payed him cash , wrong move to xxxx $26,500 We only want $2000

I have dealt with Loftus as a customer for over 2 years and they have been fantastic. Easy to work with, friendly and overall excellent relationship. Recently just helped my mother-in-law as well.