Reviews
I came to the conclusion that everyone coming to do
I came to the conclusion that everyone coming to do service is just one more car, one more customer. There is never urgency and everyone lacks on customer service. No one cares, different sales person have different opinions on how much time the repair will take. Overall, I’m sure there are many satisfied customers but unfortunately I’m not one of them. Good luck!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Terry Stump Service Manager TStumpJr@findlayauto.com
I’m very happy with my experience.
I’m very happy with my experience. Bobby did an excellent job of taking care of my first maintenance along with isolating an alignment issue and not charging me for the repair. I have loved my truck and I certainly am very fortunate to have the Finley service team at my disposal. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair