Reviews
Nancy was great. She is my go to person every time I go get my car serviced.
Nancy was great. She is my go to person every time I go get my car serviced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome feedback, Mikeyto! We're thrilled to hear that Nancy consistently provides you with great service. Our team is dedicated to making every visit a positive experience. We look forward to seeing you again!
My car has some issues after the service. Key not detected, steering wheel service sign came on, transmission service sign came on the dashboard etc. I usually never have issues with this dealership. Hope someone reaches out and do something about it.
My car has some issues after the service. Key not detected, steering wheel service sign came on, transmission service sign came on the dashboard etc. I usually never have issues with this dealership. Hope someone reaches out and do something about it.
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for sharing your experience, DJ. We're sorry to hear about the issues you've encountered after your service. We appreciate your loyalty and will ensure our team looks into this promptly to resolve it. Your satisfaction is important to us, and we’re here to help!
At Findlay Chevrolet (Las Vegas), our sales manager Richard Bennet was perfect. This is the second time we worked with him and he's very comprehensive and efficient
At Findlay Chevrolet (Las Vegas), our sales manager Richard Bennet was perfect. This is the second time we worked with him and he's very comprehensive and efficient
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you! We're thrilled to hear about your positive experience with Richard. It's great to know he provided you with comprehensive and efficient service again. We appreciate your loyalty and look forward to assisting you in the future!
Wayne Smith is always great! Honest & professional. He keeps you informed and delivers on what he promises. Ed R
Wayne Smith is always great! Honest & professional. He keeps you informed and delivers on what he promises. Ed R
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic review! We're thrilled to hear about your positive experience with Wayne. Our team strives to provide honest and professional service, and it’s rewarding to know we met your expectations. We look forward to serving you again!
Findlay Chevrolet is a great dealership with a friendly and accommodating staff, that cares about what you need in a vehicle.
Findlay Chevrolet is a great dealership with a friendly and accommodating staff, that cares about what you need in a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team. Your satisfaction is our priority, and we’re here to help you find the perfect vehicle anytime. We appreciate your support!
I scheduled a service appointment with Finley Chevrolet for a transmission flush and to diagnose two recurring issues involving a brake pedal sensor and a mirror position sensor. When I dropped the vehicle off on Monday, I was told diagnosis would take approximately three days. By Wednesday, Thursday, and Friday, I had received no updates despite calling for status reports. It wasn't until Friday, five days after dropping the vehicle off, that anyone actually looked at the vehicle. At that point, I was told they could not reproduce either sensor issue, so neither problem was repaired. The lack of communication was the most frustrating part of the experience. Days would pass with no updates, and I had to repeatedly call to find out what was happening. The vehicle remained in the shop for over a week before the transmission service was finally completed, and I did not get it back until Friday of the following week. Because I was originally told the diagnosis would take about three days, I had to rent a vehicle during the extended delay at my own expense. The rental cost me approximately $70 per day, resulting in significant additional costs that could have been avoided with more accurate scheduling and better communication. While the transmission service was eventually completed, neither of the original sensor concerns was resolved, and the overall experience left me disappointed. Customers deserve timely updates, realistic expectations, and better communication when their vehicle is kept far longer than promised. Would not recommend based on this experience.
I scheduled a service appointment with Finley Chevrolet for a transmission flush and to diagnose two recurring issues involving a brake pedal sensor and a mirror position sensor. When I dropped the vehicle off on Monday, I was told diagnosis would take approximately three days. By Wednesday, Thursday, and Friday, I had received no updates despite calling for status reports. It wasn't until Friday, five days after dropping the vehicle off, that anyone actually looked at the vehicle. At that point, I was told they could not reproduce either sensor issue, so neither problem was repaired. The lack of communication was the most frustrating part of the experience. Days would pass with no updates, and I had to repeatedly call to find out what was happening. The vehicle remained in the shop for over a week before the transmission service was finally completed, and I did not get it back until Friday of the following week. Because I was originally told the diagnosis would take about three days, I had to rent a vehicle during the extended delay at my own expense. The rental cost me approximately $70 per day, resulting in significant additional costs that could have been avoided with more accurate scheduling and better communication. While the transmission service was eventually completed, neither of the original sensor concerns was resolved, and the overall experience left me disappointed. Customers deserve timely updates, realistic expectations, and better communication when their vehicle is kept far longer than promised. Would not recommend based on this experience.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service. The dealership is always clean and well maintained. The employees are always polite and friendly.
Excellent service. The dealership is always clean and well maintained. The employees are always polite and friendly.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Darryl! We're thrilled to hear you had an excellent experience with our team. Maintaining a clean and welcoming environment is a priority for us, and your kind words about our staff mean a lot. We look forward to serving you again!
The service dept. met my expectation's Lana also explained the insurance responsibility and I am totally satisfied
The service dept. met my expectation's Lana also explained the insurance responsibility and I am totally satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re thrilled to hear that our service team met your expectations and that Lana provided helpful guidance on insurance. Your satisfaction is our priority, and we look forward to serving you again!
It's clean dealership service is slow no washing the vehicle. Other than that I am ok with this dealership
It's clean dealership service is slow no washing the vehicle. Other than that I am ok with this dealership
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad you found our dealership clean and appreciate your understanding. We'll work on improving our service speed and vehicle washing experience. Your insights help us enhance our customer experience!
I am Las Vegas-born and grew up with Findlay Chevrolet when it was just Chevrolet. I have continued to do business with purchasing a vehicle and for service, and it is their service department that continually brings me back. These individuals are wonderful and always on time with their repairs. And if there is a delay for whatever reason, you are kept up to date throughout the process. Great people and great service!
I am Las Vegas-born and grew up with Findlay Chevrolet when it was just Chevrolet. I have continued to do business with purchasing a vehicle and for service, and it is their service department that continually brings me back. These individuals are wonderful and always on time with their repairs. And if there is a delay for whatever reason, you are kept up to date throughout the process. Great people and great service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Maria! We're thrilled to hear about your long-standing relationship with us and that our service team consistently meets your expectations. Your loyalty means a lot, and we're committed to keeping you updated and satisfied every step of the way!