Reviews
The service dept. met my expectation's Lana also explained the insurance responsibility and I am totally satisfied
The service dept. met my expectation's Lana also explained the insurance responsibility and I am totally satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It's clean dealership service is slow no washing the vehicle. Other than that I am ok with this dealership
It's clean dealership service is slow no washing the vehicle. Other than that I am ok with this dealership
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
I am Las Vegas-born and grew up with Findlay Chevrolet when it was just Chevrolet. I have continued to do business with purchasing a vehicle and for service, and it is their service department that continually brings me back. These individuals are wonderful and always on time with their repairs. And if there is a delay for whatever reason, you are kept up to date throughout the process. Great people and great service!
I am Las Vegas-born and grew up with Findlay Chevrolet when it was just Chevrolet. I have continued to do business with purchasing a vehicle and for service, and it is their service department that continually brings me back. These individuals are wonderful and always on time with their repairs. And if there is a delay for whatever reason, you are kept up to date throughout the process. Great people and great service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Maria! We're thrilled to hear about your long-standing relationship with us and that our service team consistently meets your expectations. Your loyalty means a lot, and we're committed to keeping you updated and satisfied every step of the way!
I have been a loyal customer at Findlay Chevrolet for over 11 years, and they continue to exceed our expectations. I recently leased a 2026 Trailblazer RS, and the entire team—specifically Jade, Matt, and Newall, along with the rest of the staff—did an incredible job assisting us with every aspect of the process. Additionally, the service department is outstanding; Jose and Julius are truly second to none. Thank you for your consistent professionalism and excellent service! Mr Scott is the BOMB
I have been a loyal customer at Findlay Chevrolet for over 11 years, and they continue to exceed our expectations. I recently leased a 2026 Trailblazer RS, and the entire team—specifically Jade, Matt, and Newall, along with the rest of the staff—did an incredible job assisting us with every aspect of the process. Additionally, the service department is outstanding; Jose and Julius are truly second to none. Thank you for your consistent professionalism and excellent service! Mr Scott is the BOMB
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear about your positive experiences over the years, and we appreciate your shout-out to Jade, Matt, Newall, Jose, and Julius. Your loyalty means the world to us, and we look forward to continuing to exceed your expectations!
Findlay Chevrolet is the only place I would send my friends and family to..Everyone is so nice and happy to help you at any moment.. Thank You!!
Findlay Chevrolet is the only place I would send my friends and family to..Everyone is so nice and happy to help you at any moment.. Thank You!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We’re thrilled to hear you had a fantastic experience with our team. Your support means a lot to us, and we’re always here to help your friends and family too!
Delivery of communication was unprofessional. Sales rep felt too comfortable using “slang” words like “Dawg,homie, ect… we were there for business!!
Delivery of communication was unprofessional. Sales rep felt too comfortable using “slang” words like “Dawg,homie, ect… we were there for business!!
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We strive to create a comfortable experience for every customer, and we appreciate you bringing your feedback regarding the communication during your visit to our attention. If you'd be willing to discuss your experience further, please contact Joyce Balaoro at [email protected].
The staff are all friendly, helpful and professional. Didn't pressure me to get additional service - only notified me so I could decide.
The staff are all friendly, helpful and professional. Didn't pressure me to get additional service - only notified me so I could decide.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mr. Toner, thank you for your review! We're pleased to hear that our team was friendly, helpful, and professional throughout your visit. We believe in providing honest recommendations without pressure, so we're glad you appreciated being informed and able to make the decision that was right for you. We appreciate your support and look forward to serving you again in the future.
This was a very 🧑🏫professional environment and a memorable experience for me. Everyone was also very nice
This was a very 🧑🏫professional environment and a memorable experience for me. Everyone was also very nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Marshall, thank you for your review! We're delighted to hear that you had such a memorable experience with us. Providing a professional, welcoming environment is important to our team, and we're glad everyone helped make your visit a positive one. We appreciate your support and look forward to seeing you again in the future.
Your service writer is a great employee but your service department is being run very poorly. First of all my car has warranty and you dealer didn’t provide me with a loaner car and I was forced to rent a car from enterprise and just to get the insurance coverage it cost me close to six hundred dollars and it took 8 days just to diagnose the problem and I already had an appointment on August 10th and August 18th they found the problem and it took almost two weeks to get my car back and it cost me almost $600 to fix my car under the warranty. So the warranty means nothing with your policy. You are supposed to provide the customers with warranty a loaner car. But the service writer was kind enough to cover the rental charges. So I wasn’t impressed with your dealership. That’s not the first time. The time before the last I had a problem with the hatch and it took over three weeks to fix the problem and that cost me a lot money too. That time I didn’t write a review for not ruining your reputation but this time I couldn’t stay quiet. I have been your customer for many years and i have bought many cars from your dealer groups. I had purchased two Oldsmobile from Findlay when you had Oldsmobile dealer ship and three Kia’s and three Chevrolet from dealership. I usually every three years buy a new car but my last visit was the straw that broke the camel’s back. As soon as my warranty runs out I’m going back to German cars.
Your service writer is a great employee but your service department is being run very poorly. First of all my car has warranty and you dealer didn’t provide me with a loaner car and I was forced to rent a car from enterprise and just to get the insurance coverage it cost me close to six hundred dollars and it took 8 days just to diagnose the problem and I already had an appointment on August 10th and August 18th they found the problem and it took almost two weeks to get my car back and it cost me almost $600 to fix my car under the warranty. So the warranty means nothing with your policy. You are supposed to provide the customers with warranty a loaner car. But the service writer was kind enough to cover the rental charges. So I wasn’t impressed with your dealership. That’s not the first time. The time before the last I had a problem with the hatch and it took over three weeks to fix the problem and that cost me a lot money too. That time I didn’t write a review for not ruining your reputation but this time I couldn’t stay quiet. I have been your customer for many years and i have bought many cars from your dealer groups. I had purchased two Oldsmobile from Findlay when you had Oldsmobile dealer ship and three Kia’s and three Chevrolet from dealership. I usually every three years buy a new car but my last visit was the straw that broke the camel’s back. As soon as my warranty runs out I’m going back to German cars.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Rowshpar, thank you for your feedback and for being a longtime customer of Findlay dealerships. We regret to hear that your recent service experiences did not meet expectations. Concerns regarding warranty repairs, transportation during service, communication, and repair timelines can certainly impact your overall impression. We'd like the opportunity to learn more about what occurred. Please reach out to John Gonzalez, Fixed Operations Director, at [email protected].
Always Great service. Reliable. Trustworthy. Honest. Reasonable. Good value. Recommend this dealership for quality service. Thanks.
Always Great service. Reliable. Trustworthy. Honest. Reasonable. Good value. Recommend this dealership for quality service. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Joe! We're thrilled to hear that you had a great experience with our team. Your kind words about our service and values mean a lot to us. We appreciate your recommendation and look forward to serving you again!