Reviews
Rich and the team made buying my new Chevy 2500 easy and hassle free. Everyone one there was very friendly and professional! In and out in approximately 1 hour. Will definitely refer friends and family to them.
Rich and the team made buying my new Chevy 2500 easy and hassle free. Everyone one there was very friendly and professional! In and out in approximately 1 hour. Will definitely refer friends and family to them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We're thrilled to hear that Rich and the team made your purchase seamless and enjoyable. Your referrals mean a lot to us, and we look forward to serving your friends and family in the future! Enjoy your new Chevy!
This 5 star rating is for Lana! She is amazing every single time i go to get my vehicles serviced. Thank you Lana for everything every time!
This 5 star rating is for Lana! She is amazing every single time i go to get my vehicles serviced. Thank you Lana for everything every time!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Nathan! We're thrilled to hear about your positive experiences with Lana. She truly goes above and beyond for our customers. We appreciate your support and look forward to seeing you again for your next service!
Prompt courteous service. Lana at the service desk was wonderful as always. All staff are very friendly and helpful. Over the years we have purchased at least 3 different type of vehicles as well had them serviced. Never an issue.
Prompt courteous service. Lana at the service desk was wonderful as always. All staff are very friendly and helpful. Over the years we have purchased at least 3 different type of vehicles as well had them serviced. Never an issue.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We're thrilled to hear you had a great experience with Lana and our team. Your loyalty means a lot to us, and we're glad we've been able to meet your vehicle needs consistently. We look forward to serving you again!
Denise was great, She always calls me back with updates on my truck. She always ask me if I need a ride home.
Denise was great, She always calls me back with updates on my truck. She always ask me if I need a ride home.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Daniel! We're thrilled to hear Denise provided you with excellent service and communication. Ensuring our customers' needs are met is our top priority. We appreciate your feedback and look forward to seeing you again!
I went in with no expectations, just high hopes, and Aaron Turner completely exceeded them! He made the entire car-buying experience so easy, effortless, and stress-free. Aaron was patient, kind, and truly made me feel like family rather than just another customer. I’m so grateful for his help and would absolutely recommend him to anyone looking for a great car-buying experience!
I went in with no expectations, just high hopes, and Aaron Turner completely exceeded them! He made the entire car-buying experience so easy, effortless, and stress-free. Aaron was patient, kind, and truly made me feel like family rather than just another customer. I’m so grateful for his help and would absolutely recommend him to anyone looking for a great car-buying experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review, Caresse! We're thrilled to hear that Aaron made your car-buying experience so positive and enjoyable. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future!
My vehicle was seen by Chevrolet Findlay at Torrey Pines, Las Vegas, initially by service advisor Charlotte L Wilson. She was very pleasant during the meeting and was advised of the estimated amount and services to be conducted by technicians and that an overnight service would be optimal for all the maintenance services required. I agreed because the following day was my dayoff from work. 1 day passed, no communication, text, service prompts from Chevrolet or any messages from Charlotte, my service advisor. I called them and was directed by operator to Charlotte's phone. Kept ringing and ringing. Nobody answered. 2nd day, I had to hitch a ride from a co-worker to get to work. I contacted Chevrolet 2,3 times during office breaks and during lunchtime, was directed to Charlotte's phone which kept ringing and ringing with no answer, again. Called back 4th time and asked for operator TO PLEASE GIVE MY CALL TO ANY OTHER ADVISOR AND NOT TO CHARLOTTE. Was finally able to get to a female employee and said Charlotte is not in her office and will inform their supervisor about the matter. Finally Manager Rob or Bob called me on my phone and informed me Charlotte called out sick and did not endorse my vehicle service to anyone before she called out. The manager then said that the vehicle is ready to pick up but I had work the next day so a Lyft was arranged by the good Manager to pick me up from work. I also asked for a discount as 3 days without my vehicle was not in the agreement. He promised the bill would be less than what Charlotte had estimated. Guess what? They added another 50% charges totaling to 150% of the actual estimate! As promised, the manager did approve a small discount but not on the actual estimate agreement but on the 150% cost increase. Bummer. Lesson learned, I won't be back at that service center again! Never go to Chevrolet Findlay Services Torrey Pines Las Vegas!
My vehicle was seen by Chevrolet Findlay at Torrey Pines, Las Vegas, initially by service advisor Charlotte L Wilson. She was very pleasant during the meeting and was advised of the estimated amount and services to be conducted by technicians and that an overnight service would be optimal for all the maintenance services required. I agreed because the following day was my dayoff from work. 1 day passed, no communication, text, service prompts from Chevrolet or any messages from Charlotte, my service advisor. I called them and was directed by operator to Charlotte's phone. Kept ringing and ringing. Nobody answered. 2nd day, I had to hitch a ride from a co-worker to get to work. I contacted Chevrolet 2,3 times during office breaks and during lunchtime, was directed to Charlotte's phone which kept ringing and ringing with no answer, again. Called back 4th time and asked for operator TO PLEASE GIVE MY CALL TO ANY OTHER ADVISOR AND NOT TO CHARLOTTE. Was finally able to get to a female employee and said Charlotte is not in her office and will inform their supervisor about the matter. Finally Manager Rob or Bob called me on my phone and informed me Charlotte called out sick and did not endorse my vehicle service to anyone before she called out. The manager then said that the vehicle is ready to pick up but I had work the next day so a Lyft was arranged by the good Manager to pick me up from work. I also asked for a discount as 3 days without my vehicle was not in the agreement. He promised the bill would be less than what Charlotte had estimated. Guess what? They added another 50% charges totaling to 150% of the actual estimate! As promised, the manager did approve a small discount but not on the actual estimate agreement but on the 150% cost increase. Bummer. Lesson learned, I won't be back at that service center again! Never go to Chevrolet Findlay Services Torrey Pines Las Vegas!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Zee, thank you for sharing your feedback. It sounds like much of your frustration stemmed from the lack of communication and difficulty getting updates while your vehicle was in our care. Clear expectations and timely follow-up are important parts of the service experience, and it's disappointing to hear that this was not reflected in your visit. Please contact John Gonzalez, Fixed Operations Director, at [email protected]. In addition, Findlay Chevrolet now offers Mobile Service for select maintenance and recall needs, helping customers avoid time spent waiting at the dealership. We hope to have the opportunity to provide the level of service and communication you expected from the start.
Last week I took my 2019 C7 Z06 corvette to Findlay Chevrolet for the following, coolant flush, brake fluid flush, differential oil change and a transmission flush. When I drove the car home after the repairs there was a smell of gasoline which the car didn’t hand before and showed no codes ( yeah kind of suspect). So I called and spoke to the service manager he told me to bring the car in for an inspection. Claimed the fuel pump had a crack in it which is not a common problem on the cars. He wrote up the estimate the quote from Findlay was $6270.45. The quote From Team Chevrolet for the same exact work was almost 50% less!!! Not a couple hundred, not even a 1k less we are talking about $2947.20 cents difference! Yes you read that correctly A DIFFERENCE OF ALMOST $3000.00 I understand do to the labor involved it raises the price the book says 13 to 18 hours of labor max Which Team Chevrolet is within those labor hours, Findlay Chevrolet booked out out at 22 hours. I should have known they were a scam when the service advisor tried to charge me $2200.00 for the transmission flush. I said it’s not that expensive I’ve had done on my other corvettes. He’s trying to justify it by telling how it’s a double clutch trans, I said maybe if I had a C8 but mine is a C7 so had I not caught that he would have screwed me for 2200.00 on a $600.00 service. CUSTOMER BEWARE AT FINDLAY CHEVROLET! They will try and misqoute you! Overcharge you, and the quality of work is suspect!!! NOW WATCH THE TEPLY FROM THE OWNER TAKING ME FOR PRAISING THE DEALERSHIP!!! Just shows that they don’t read or care about the reviews!!!! I’m enclosing the two estimates!
Last week I took my 2019 C7 Z06 corvette to Findlay Chevrolet for the following, coolant flush, brake fluid flush, differential oil change and a transmission flush. When I drove the car home after the repairs there was a smell of gasoline which the car didn’t hand before and showed no codes ( yeah kind of suspect). So I called and spoke to the service manager he told me to bring the car in for an inspection. Claimed the fuel pump had a crack in it which is not a common problem on the cars. He wrote up the estimate the quote from Findlay was $6270.45. The quote From Team Chevrolet for the same exact work was almost 50% less!!! Not a couple hundred, not even a 1k less we are talking about $2947.20 cents difference! Yes you read that correctly A DIFFERENCE OF ALMOST $3000.00 I understand do to the labor involved it raises the price the book says 13 to 18 hours of labor max Which Team Chevrolet is within those labor hours, Findlay Chevrolet booked out out at 22 hours. I should have known they were a scam when the service advisor tried to charge me $2200.00 for the transmission flush. I said it’s not that expensive I’ve had done on my other corvettes. He’s trying to justify it by telling how it’s a double clutch trans, I said maybe if I had a C8 but mine is a C7 so had I not caught that he would have screwed me for 2200.00 on a $600.00 service. CUSTOMER BEWARE AT FINDLAY CHEVROLET! They will try and misqoute you! Overcharge you, and the quality of work is suspect!!! NOW WATCH THE TEPLY FROM THE OWNER TAKING ME FOR PRAISING THE DEALERSHIP!!! Just shows that they don’t read or care about the reviews!!!! I’m enclosing the two estimates!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We're sorry to hear that your recent service visit left you feeling dissatisfied. Given the concerns raised in your review regarding the service recommendations and pricing discussed during your visit, we'd appreciate the opportunity to discuss the details with you directly and review the situation further. At your earliest convenience, please contact John Gonzalez, Fixed Operations Director, at [email protected]. We look forward to speaking with you.
Muy mala la atencion al costumer y muy demorado el servicio ,no atienden las citas .
Muy mala la atencion al costumer y muy demorado el servicio ,no atienden las citas .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Gracias por dedicar su tiempo a compartir sus comentarios. Lamentamos que su experiencia haya sido decepcionante. Agradecemos sus comentarios sobre la atención al cliente, los tiempos de espera y la experiencia con la cita. Nos gustaría tener la oportunidad de conocer más detalles sobre su visita y hablar más a fondo sobre sus inquietudes. Póngase en contacto con John González, director de Operaciones Fijas, en [email protected] cuando le resulte conveniente. Para futuras necesidades de servicio, Findlay Chevrolet también ofrece un servicio móvil para determinados trabajos de mantenimiento, como cambios de aceite y rotación de neumáticos, que se pueden realizar en su domicilio o lugar de trabajo para mayor comodidad.
Car went into service on 05/22/26. Finally got a diagnosis that the motor windings were shorted out and needed new electric motor, quote $10,100.00, on a 2017. On June 23 I had it towed to an independent shop and and had complete drive unit installed, I skipped them diagnosing as I thought I got a correct diagnosis. Lesson learned, after drive unit installed car has exactly the same DTC codes showing and exactly the same symptoms. $5,000.00 later, car is at a different Chevy Dealership and its been over 9 weeks now. Completely wrong diagnosis given with a ridiculous quote for repair. The independent shop is leaning towards battery issues, advisor told me it absolutely isn't battery, about 1/2 of the 8 codes are battery related.
Car went into service on 05/22/26. Finally got a diagnosis that the motor windings were shorted out and needed new electric motor, quote $10,100.00, on a 2017. On June 23 I had it towed to an independent shop and and had complete drive unit installed, I skipped them diagnosing as I thought I got a correct diagnosis. Lesson learned, after drive unit installed car has exactly the same DTC codes showing and exactly the same symptoms. $5,000.00 later, car is at a different Chevy Dealership and its been over 9 weeks now. Completely wrong diagnosis given with a ridiculous quote for repair. The independent shop is leaning towards battery issues, advisor told me it absolutely isn't battery, about 1/2 of the 8 codes are battery related.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your feedback and are sorry to hear about your experience. We recognize how frustrating it can be when a vehicle concern continues to persist and questions remain regarding the underlying cause. We regret that your experience left you with concerns regarding the diagnosis and recommendations provided during your visit. We'd appreciate the chance to review this matter further. Please contact John Gonzalez, Fixed Operations Director, at [email protected], as he would like to connect with you regarding the concerns you've raised.
no words can express how wonderful flndlay is from any buying a new car from A to Z. they took thousands off sticker, gave me additional discounts off $4000 more for my trade in then 3 other dealerships, $2000 vet discount and a $500 chevy loyalty discount, ordered a new 2026 Colorado ZR2 to specifications took chevy 4 month's to build it THE TRUCK IS PERFECT!!!!! GO FINDLAY TALK TO DEIJHA SPAIGHT I LIVE IN BOULDER AND I DO NOT GET ANYTHING FOR THIS POST TELL HER A OLD SOLDIER DID THIS RATING
no words can express how wonderful flndlay is from any buying a new car from A to Z. they took thousands off sticker, gave me additional discounts off $4000 more for my trade in then 3 other dealerships, $2000 vet discount and a $500 chevy loyalty discount, ordered a new 2026 Colorado ZR2 to specifications took chevy 4 month's to build it THE TRUCK IS PERFECT!!!!! GO FINDLAY TALK TO DEIJHA SPAIGHT I LIVE IN BOULDER AND I DO NOT GET ANYTHING FOR THIS POST TELL HER A OLD SOLDIER DID THIS RATING
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We’re thrilled to hear about your exceptional experience with us and glad you love your new truck. Our team, especially Deijha, is dedicated to providing top-notch service. We appreciate your support and look forward to serving you again!