Reviews
G the service advisor and Enterprise rental was great.
G the service advisor and Enterprise rental was great. Passenger door on my truck won't open from the inside and it was fixed. But now It won't open from the outside when I pressed the button to unlock the door. I have to take time off from work again to get it checked.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, Jeffrey, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
Took the car in for the first oil change was met by very
Took the car in for the first oil change was met by very professional people got all the information needed for the car then they changed the oil and check the car and deliver it back to me and it showed amount of time. Very happy with the results.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
The team at Findlay Chevrolet provided excellent service,
The team at Findlay Chevrolet provided excellent service, and I am very pleased with my experience. I highly recommend their services and will definitely be returning for future maintenance on my truck. Thank you to Lana G. and Paul S. for your outstanding support
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
You make a appointment at 1 00 o'clock and they tell
You make a appointment at 1 00 o'clock and they tell you it will 2 or 3 hours for a oil change why do make appointment if it takes that long
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Terry Stump Service Manager TStumpJr@findlayauto.com
Service was prompt and all my questions were answered by
Service was prompt and all my questions were answered by the service people. They also provide Lyft service for customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I didn’t make an appointment, but they still got me in
I didn’t make an appointment, but they still got me in and got my service completed on time for the same day. I am very happy with their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Service at Findlay Chevrolet has always been top
The Service at Findlay Chevrolet has always been top notch. I recommend them to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
People are nice, it is pretty disorganized.
People are nice, it is pretty disorganized. When I got my keys back my car was parallel parked between two cars I had to get it out myself. All the plastic was still on my seats and steering wheel. My initial issue was a brake monitoring sensor and I was told to replace my brakes. I accepted the service which is on me only to find out my brakes are fine I just need a new sensor.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair