Reviews
Poor communication, unjustified delays, lack of
Poor communication, unjustified delays, lack of appreciation expressed to me, the customer No worries man
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Terry Stump Service Manager TStumpJr@findlayauto.com
Excellent!
Excellent! My time waiting was as expected. Carlos was very polite and answered my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Findlay Chevrolet. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
Always great service at Findlay Chevrolet, everyone is
Always great service at Findlay Chevrolet, everyone is always so friendly and helpful I always enjoy coming here!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Findlay Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
my advisor Nick, was great working through an issue with
my advisor Nick, was great working through an issue with my Diesel truck, keeping me informed and updated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
My second vehicle I’ve bought from Findlay, it’s the only
My second vehicle I’ve bought from Findlay, it’s the only dealership I will go to, Jason the finance manager sold me first vehicle, helped me with second alongside Noah. Jason is the only reason I will continue to buy from there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Findlay Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
Lana is always great!
Lana is always great! Although the system was down, she took our vehicle in professionally and patiently. We got our vehicle done in a timely manner, as always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
Went in for an oil change , Home and found dirty oil
Went in for an oil change , Home and found dirty oil dripping off my engine and frame onto my drive way … Bad oil stains on my concrete. HOA has sent me a letter 😖. Got the truck under carriage washed to make sure truck was not leaking. Just tech decided not to drain the filter properly or clean the vehicle before release . Oil was 1 quest low aswell after oil change … truck is only 2 yrs old and bought there at Findlay …..
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Joe, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to contact you, and we will reach out. Terry Stump Service Manager TStumpJr@findlayauto.com
Attentive and gives realistic expectations The service
Attentive and gives realistic expectations The service writer gave me realistic expectations, letting me know where I can wait for my car and letting me know how soon my car would be ready and it was within that time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Findlay Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
It's a nice dealership with good customer service and a
It's a nice dealership with good customer service and a great selection of vehicles to choose from
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com
The service crew were very helpful and informative and
The service crew were very helpful and informative and they were very polite.they answered my questions about the service they were providing
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Findlay Chevrolet - The #1 Volume Chevy Dealer in Nevada Terry Stump Service Manager TStumpJr@findlayauto.com