Bertera Subaru of Hartford

I just bought my new forester in Bertera Subaru, the sales guy Tim provided me with great buying experience and I really enjoyed that!

I came into Bertera searching for the "new car that I've always wanted". Something sporty and reliable. My salesperson Dan was very friendly and knowledgeable about all of the cars and was very thorough in explaining the benefits of my interest in Imprezas. I test drove a couple during my visit. Although I wound up buying a car that was not a Subaru.... I would come back in the future and ask for Dan if considering one.

Just bought my second Legacy form this dealership...worked with Issa Daoud both times. Issa treats you like a friend...always looking out for you...very knowledgeable and takes his time with you and explains whats going on every step of the way...no pressure at all...makes you feel comfortable with the process. I would recommend Issa to any friend or family member looking for a car.

If you go to Bertera, John Hawkins is the guy you want to work with. He is honest, straightforward, and very knowledgeable. He will break down the features of the vehicle item by item and then give you the bottom line on what features you really want to have and which ones you might not actually need. You dont have to worry about him playing games with you like you might get at other car dealerships. Great guy. I would work with him again.

Excellent Top Quality Experience/ I had a disappointing experience at another dealership. I was received a mailer from Subaru and was reluctant to go in to view other vehicles. I was the owner of a good operating 2001 Jeep and a 1999 Saab. I had just assisted my niece in her college education. She was the eldest of 11 children and first to graduate . I now had extra money and wanted to get something for myself. I have always been a Jeep girl. My coworker had just purchased a new Outback and she was thrilled. I decided that I wanted a new Jeep Grand Cherokee only and instead of trading in mine I would surprise my sister who has 11 children with my old Jeep. From the moment I called I spoke with Daniel and he was very attentive to what I was looking for.He was very courteous on the phone and I felt encouraged to come in and look at the vehicles available. I must be honest , in the back of my mind I thought it was just another mailer scam to get you in,hype you up on a vehicle, review your situation say sorry "we can't help you". Daniel obliterated all of that with his excellent customer service . He called and confirmed my appointment several times in just days between the setup and actual date. I thought maybe they do care if I come in or not. I arrived at the dealership to immediate smiles , welcomes and peppermint candies. There was no milling around by salespeople and avoidance or trying to to pick out definite buyers like I imagined. Daniel came immediately with the firmest handshake and a friendly smile. He was limping and all but I felt like the only customer in there. I explained my credit was not the best and I haven't had a car payment in 6 years. I want a Jeep and I want it to be worth making a car payment because that is what I want to do with my extra money. Daniel showed me a nice Patriot that they had there. I told him I am stuck on the Grand Cherokee. He got together with Justin. It was wonderful to see the teamwork to make sure I was satisfied. I felt special. I felt like I was paying in cash with an 850 rating. They were awesome. They found the perfect fit for me. I made a deposit and came to see the vehicle a couple days later within an hour of delivery to them. Pam got all the necessary paperwork together. It was wonderful to see them work as a team to "get it done." They knew my name everytime I called or came in. Everyone was pleasant when I called in and I will be referring anyone that I know who needs a new/used vehicle. In conclusion, I took the time to give a full detailed description of my experience because it restored my faith in good "old school" top quality customer service. They listened to my story and made it work. My interest rate may be a little higher but so what! I can give my 2001 Jeep to my sister that is on a fixed income with 11 children and she will feel that it is just as new as my 2009 Jeep. That makes me happy as a big sis! Thanks Daniel Justin and Pam..Thanks Bertera Subaru***** 5 stars

Dan is very friendly And patient guy. Because of him, we had good shopping experience of buying our new subaru. My 7 year old liked him a lot.

I bought an Impreza Sport at Bertera Subaru. I wasn't sure if i wanted the sport or just the regular hatch. Dan was patient and explained the differences to me and never seemed to be pushing me one way or another. He made me feel comfortable, answering all of my questions. I would recomend Dan to any friend or family member looking for a car in the future and hope to deal with him for my next car!

Nikolay Kanazirev is the best salesman you could ask for! The manager, David Taylor, makes the experience absolutely worth it. AWD cars plus great people equals a great experience.

We recently purchased a new Subaru Impreza from Joe Boughton at Bertera Subaru in Hartford.We found the overall atmosphere of the dealership to be professional but friendly at the same time. Joe was very knowledgeable and helpful without being pushy. I would definitely recommend him and the dealership to a friend. Also, so far I love the car!

i called about the availability of a car. a salesperson took down my info and said he would call me back to let me know and never called