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Auto Solutions Motor Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We bought 2 cars at Auto Solutions

We bought 2 cars at auto solutions and we are very pleased with Jason. He is the best salesman ever! The ease of doing the paper work and looking at the vehicles was perfect. No pressure from Jason.. if you want a very nice car go to Auto Solutions in Fairview Heights and ask for Jason.. You won't be sorry.. Jason your the best! 5 star rating from us! Very comfortable and very decent place to buy you car, truck or SUV!

We bought 2 cars at Auto Solutions

We bought 2 cars at auto solutions and we are very pleased with Jason. He is the best salesman ever! The ease of doing the paper work and looking at the vehicles was perfect. No pressure from Jason.. if you want a very nice car go to Auto Solutions in Fairview Heights and ask for Jason.. You won't be sorry.. Jason your the best! 5 star rating from us! Very comfortable and very decent place to buy you car, truck or SUV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ugh really??used car sales at its worst!!!

Check the car!! Purchased a truck ..got into a accident, the seat was altered for a larger person and had wood..yeah wood spacers under the seat rails!!! Buyer BEWARE

Ugh really??used car sales at its worst!!!

Check the car!! Purchased a truck ..got into a accident, the seat was altered for a larger person and had wood..yeah wood spacers under the seat rails!!! Buyer BEWARE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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what a jerk

I called and verified that they had a car that I was interested in looking at. I got there about 20 minutes before closing time. They weren't interested in showing me the car because it was too close to closing time. What a jerk... I went to another dealer, who was glad to stay a few minutes late to make a sale.

what a jerk

I called and verified that they had a car that I was interested in looking at. I got there about 20 minutes before closing time. They weren't interested in showing me the car because it was too close to closing time. What a jerk... I went to another dealer, who was glad to stay a few minutes late to make a sale.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Look elsewhere

I know a bad review of a used car dealer - how could that be possible?? Well this dealer lives up to the stereotype unfortunately. Saw a car listed on their website and called to confirm it was still available. Told "Yep we still got it." I asked how late they were open and told 6:30 but the car will be gone around 4:30 since the boss is driving it. Ok, kinda strange. I said I'll come in a little after lunch time to take a look at the car. Showed up at the dealer at the time we agreed on only to find the car I wanted not on the lot - when I asked where it was I was told "the boss took it." Clearly not happy that I had driven 30 minutes round trip to see this car, I said "kinda hard to sell a car when it's not on the lot" All I got back was "Yep." No I'm sorry to inconvenience you....or can I take your contact info and let you know when the car is back so you can come see it...or heaven forbid sorry we wasted so much of your time how about we bring the car to you to look at when we get it back.... Well as I said there's a reason used car dealers and the sales people that work there get a certain reputation...and these guys earned every bit of it in my book...never gonna do business with these guys...not that it's that much of a big deal, running their business like this means they won't be around for long in any case. Take your hard earned money and spend it elsewhere...I know I will.

Look elsewhere

I know a bad review of a used car dealer - how could that be possible?? Well this dealer lives up to the stereotype unfortunately. Saw a car listed on their website and called to confirm it was still available. Told "Yep we still got it." I asked how late they were open and told 6:30 but the car will be gone around 4:30 since the boss is driving it. Ok, kinda strange. I said I'll come in a little after lunch time to take a look at the car. Showed up at the dealer at the time we agreed on only to find the car I wanted not on the lot - when I asked where it was I was told "the boss took it." Clearly not happy that I had driven 30 minutes round trip to see this car, I said "kinda hard to sell a car when it's not on the lot" All I got back was "Yep." No I'm sorry to inconvenience you....or can I take your contact info and let you know when the car is back so you can come see it...or heaven forbid sorry we wasted so much of your time how about we bring the car to you to look at when we get it back.... Well as I said there's a reason used car dealers and the sales people that work there get a certain reputation...and these guys earned every bit of it in my book...never gonna do business with these guys...not that it's that much of a big deal, running their business like this means they won't be around for long in any case. Take your hard earned money and spend it elsewhere...I know I will.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Experience!

Seriously the best car buying experience we have had. The salesmen were very pleasant to deal with and we love our new car!

Great Experience!

Seriously the best car buying experience we have had. The salesmen were very pleasant to deal with and we love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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