Edwards Chevrolet - 280

The service advisor was excellent, but for the 4th time I had an oil leak after the oil change and had to bring it back.

Nothing less than outstanding! Service was well organized and everybody made me feel appreciated as a customer!

Bought a used car last week. Just finished detailing the inside bc of the crap job that was done. We were originally greeted with smiles and handshakes. 5 hours and a down payment later, we drove off in our Tahoe with no papers. With promises to email and email the following business day. A week later, numerous calls and text NOTHING! They ignore you. Called the main number and was promised by Jessica she would personally send paper work. Nothing. Very disappointed and will not deal with again. Matt Lamb, Matt Billions and Jessica..do better

We had an awesome experience dealing with Wendell Gover! With being from far out of town, purchasing any vehicle, let alone a used vehicle, is a risky and stressful situation. Wendell made it a breeze! We were immediately reached out to after our initial inquiry, and then Wendell continued to respond to questions including sending pics and videos of the vehicle late into the evening. The day of our visit, Wendell stayed on top of our ETA given the long commute; upon our arrival, we found a smiling face and a beautifully detailed car! Wendell made the experience stress free, and I would strongly suggest looking him up the next time you're in the market for a car! Update: I am keeping the initial review above which was done prior to completion of the transaction to show the difference post completion. BUYER BEWARE! This dealership wrote the book for shady deals. I will keep my review of Wendell the same though I am 100% sure there was "good cop, bad cop" on steroids. Here's the playbook: list a price online that is super competitive, get a buyer excited to come in, hope they overlooked the fine print on the list price (must trade in and must finance through the dealer), low ball their trade in versus KBB, charge $1300 in non-essential "Chevyman" line items (pure profit), drag your feet on completing the deal, and then keep financing options from them so they can ensure they make the most off the finance terms...oh, while haggling you on everything along the way. Here is what happened after my review: Gas - they said they would fill up the tank, they haggled over what gas to put even suggesting I blend two grades to save them money. Windshield - there was a crack that clearly I was the only one to notice. They said they would replace at no cost to me and that it could be fixed near where I live. Then for the next 4 hours I had to do with the onslaught of concessions they wanted ME TO MAKE (drive 7 hours round trip to their dealer to save money, cut me a check for a few hundred dollars and let me pay the difference). Not only that, the paper we both SIGNED that said they would replace the windshield was mysteriously replaced with a paper saying they owed me NOTHING when we got to financing. Thankfully my wife caught it and called the out. Financing - not once did they ask me what terms I was looking for. When I got into finance nearly 5 hours later, they had decided for me what works best for them. When I challenged them, I was told all the interest rates for 48, 60, and 72 months were the same...that's not how interest rates work. There's this thing called "term premium". Assessment of Wendell: certainly played the game of good cop. Jury is out on genuine or not, but I will give him the benefit of the doubt. If he is genuine, he needs to find another place to work. Assessment of "Wizard of Oz" Sales Manager: worst sales manager I never met because he wouldn't come out from behind his curtain to address me. I get they have a business to run, but this was one of the shadiest experiences I have ever had. I will update this post after my windshield is fixed to let you know if at the very least they made that right...though I have low expectations.

Sheryl is the best and sees that what is to be done is done and is correct !!

Matt Billions did a great job helping us find our new Tahoe. He was very responsive and kept us informed during all steps. Jonathan Short and Matt Lamb were also a part of the experience. We felt welcomed at every encounter!

Bought a 2018 Suburban on the 3rd of July and love it! Ask for James!

Purchased a vehicle from this dealership in May. 2 days later the vehicle would not start. As it turns out the battery terminal was loose. I was provided with a blank key at the time of purchase and was not able to enter the vehicle to fix the loose battery terminal. I had to call a locksmith to come out to get into my car. Regardless of being told that I would be reimbursed for this, I have yet to see that reimbursement to date. All vehicle purchases come with 4 free oil changes and 2 tire rotations. Saturday, 08/05/2023, I went in to have an oil change completed and a tire rotation as well. It is Monday and my TPMS light came on. I took it to Mavis Tire to have it repaired. There was a valve stem leak and ALL of my tires were over inflated. I am pregnant. I would not recommend this dealership or its service department to anyone by any means.

Tariq was awesome!!! He is a really great guy. He sat in the vehicle and went over everything with me. Matt Lamb was the finance guy and he explain everything and was super nice and helpful.

Use Johnny “FLEX” Isbell A beast in the gym but an animal at the dealership. Let him find you a killer deal also