Reviews
Write a reviewby mike and mindy from nebraska
Mike with Best Western Motors made the whole experience awesome. The car we bought has been awesome. We drove a 2009 Mustang 1200 miles home and it felt like driving a new car. The repairs were done exceptionally well and we will fly back to buy another car. Great people and great value at this dealership. Their inventory has something for everyone. Thanks for a great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike and Mindy! It was a pleasure showing you the perfect Mustang to buy for your son. I hope he loves it, and I am very happy to hear that you made the drive back home safely. I look forward to doing business with you again in the near future!
great buying experience
Mike was a great sales person to work with. Very informed and showed me every detail I asked about. Great experience with this dealership. I live 1200 miles away and would fly in to do business again. Awesome experience with very good people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Mike! I'm very happy to hear that you made it back safely to Nebraska! We appreciated your business greatly and look forward to doing business with you again in the near future.
Fantastic Experience
We decided it was time to purchase a second vehicle. We had visited several dealerships and decided on the type of car we wanted to get. We found Best Western Motors online and saw the vehicle we wanted at an affordable price. We took a ride down to Best Western and met Mike! Mike was very young in appearance, but he was super experienced and gave us space when we needed it. He was knowledgeable about the cars on the lot. After a very quick test drive and realizing that the vehicle we wanted wasn't a good fit for both of us. Mike was patient and accomodating. We then test drove 2 more cars and we found the one we really liked. Between Mike and his manager (who was very helpful), we negotiated a very fair price with warranty out the door. We are very happy with our purchasing experience @ Best Western Motors! THANKS GUYS!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Bob and Deborah, Thank you so much for your patience with us in doing business with us for your new car. I (Mike) was more than happy to ensure you bought the right car for yourselves, and hope someday to be able to do that again for you in the future. Thank you yet again for your business and your lovely review of us. We hope your new car serves you well!
Great Car and Primo Team of Employees
I had never purchased a car out of state before and was very apprehensive doing so. The sales rep not only set my mind at ease with his confidence in his fleet and his support team, but made the process quite easy by picking me up at the airport and walking me through everything. After getting to the place, I was again a little leery because the place is quite dated. But everyone there was very accommodating and professional. I put these guys through the wringer with all my special requests to make everything on this vehicle perfect before I drove it 1,200 miles back to Texas and they happily met each request. They truly bent over backwards to make sure I was happy with car and I am. It's a great car which has run perfect and am truly happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Chase, We have appreciated your business with us. I (Mike; Sales Rep) was very happy to assist you in making your trip and purchase as smooth as possible. We were more than happy to do everything we could in order to make your SUV as perfect as possible! We're very happy you made it back safely to Texas and hope to do business again with you in the future!
FAST AND EASY
I was looking for a used car around for around 10,000 dollars. It was hard finidng a good car with low miles but then i looked into Best Western Motors. All of their cars are restored salvage titles. That made me worry a little at first but they back everything that they do since they do all the repairs themselves. I was abel to get a 2012 Chevy Cruze with less then 3,000 miles at a great Price! I am super happy!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Daniel, I'm very glad to have helped you find the right car for you! We are very proud of the work we do here and greatly appreciated your confidence in us! Thank you for your business.
Great deal
I just bought a beautiful 2013 camaro here and the whole process was great. The car looks drives and preforms like new. Mike and the rest of the staff were very professional and helpful! I'm thinking of buying another car here soon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure to do business with you Jerrod, we look forward to having you visit us from California again!
2012 ford focus
I bought a 2012 ford focus sel in April of 2014. There were a few cosmetic repairs that needed to be fixed, a broken headlight from a previous accident as well as the tint needed to be removed and there were a few stains on the interior. I asked for these things to be repaired before I purchased the car and Mike and Patrick were very helpful and did just as I asked. I would have given five stars for quality of repairs however I there were a few repairs that weren't completed, I had asked for the tint on my car to be removed because it was too dark for my liking, however they only removed the tint on the front windows. Other than that I got such a great deal on a beautiful car and couldn't be happier! Thank you Patrick and Mike!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business Ashley! We were more than happy to do what we could to fulfill your requests on your new Ford Focus! As for the tinting, there may have been some form of miscommunication in regards to the removal of it. You are most welcome to bring it back if you would like, in order for us to completely remove it for you. Just let me (Mike) know if you would like for it to be taken care of, so we can set up an appointment for this! Also, we can look into those repairs that were not completed for you. We appreciate your business and hope the car serves you well!
HONEST CARD DEALERS
BEST WESTERN IS A GREAT PLACE TO BUY A CAR. THEY ARE HELPFUL AND HONEST IN EVERY WAY. WE ARE FROM NEBRASKA AND PURCHASED A CAR FROM THEM. WE FLOW OUT AND DROVE THE CAR BACK. ON THE WAY BACK, THERE WAS A MISHAP THAT WAS NOBODY'S FAULT BUT THEY SAID THEY WOULD TAKE CARE OF IT, AND THEY DID. THEY SENT US A CHECK FOR THE PARTS, WHICH THEY DID NOT HAVE TO. I WOULD BUY FROM THEM AGAIN. WE LOVE THE CAR WE GOT AND ARE VERY SATISFIED WITH THE SERVICE AND HONESTY OF BEST WESTERN MOTORS. BUY WITH CONFIDENCE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Cathy for your wonderful review! We were glad to be of service to you and Phil in getting your new Chevy and making sure everything checked out O.K.!
HONEST CAR DEALERS
We are from out of state and bought a car from Best Western Motors. The staff was great to work with in every way. After we decided on the car, we flew out from Nebraska and drove the car back. On the way home, there was a mishap and some parts needed replaced. It was actually nobody's fault, but they offered to pay for the parts, which they did. With that many miles between us, they would not of had to do anything but that is not what they did. They stepped up to the plate and did what they said they would do. Thank you guys very much. We love the car. We have talked about it and sure would buy from them again.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cathy and Phil, Thank you both for being such excellent customers! We know how stressful it can be buying a car from out-of-state, so we appreciated your patience in dealing with us and hope the car serves you very well in Nebraska! Take care!
Fast and easy
Just bought a 2014 jeep. Process was smooth and easy. I'm happy with my buy so far. Great customer service. Highl recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi William, Thank you for purchasing the 2014 Jeep Patriot from us! We hope the car is serving you well and if you need anything, we are here to assist!
