Reviews
road vibration
Told Jason I Had issues with vibration in my steering wheel. Left it over night so had time to work on it . They rotated and balanced my tires , took it for a test drive to check it out. I'm happy that I don't have the issue anymore
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
New Jeep
Scott was very professional and did not strongarm. We are from Orion Oxford area and the Lake Orion Dealer strong armed us on 2 different vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Private Citizen
I am completely satisfied with this Dealership and Staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Salesman Ty Schmidt
A great experience all in all. The salesman was knowledgable, and explained everything as we went along. I appreciated his honesty and helpfulness. I would recommend your dealership in the future.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Caravan purchase
Very quickly knew what we were mooring for and made sure the process went quickly and smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim Riehl's Friendly
Excellent service. The service department people are very professional. Everybody there treats you very well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick, Professional, Courteous.
All were professional keept their word. A great experience, very quick, effective work, completed on time, and returned a clean car. Glad to see this still is held as a standard in business today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
I have an amazing warranty on my 2010 Dodge Ram. My water pump started leaking and when I called Mike in the service department he said it was covered. I brought it in and in no time it was fixed. Mike kept me informed and up to date. I appreciate the fast friendly service. I own 2 Chrysler Dodge vehicles and would not trade them in for anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best Experience Purchasing A Vehicle
Ty Schmidt is very knowledgeable on all aspects of vehicles. He explained the models and options available and also showed us how to use the various options. He displayed professionalism, courtesy, and respect. Ty represents Jim Riehl's Friendly Chrysler Dodge Jeep - Lapeer with the highest quality of customer service. He and his Manager worked together to provide us with not only a fair offer, but also reasonable financing. We sincerely appreciate their assistance and dedication.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Third One
Have done 4 leases with this dealer, 3 of them since 2014. Ty Schmidt knows what I am looking for and the price range and hits it every time. Went in Tuesday and looked at a truck and came back Wednesday to pick it up. Less than an hour total time from looking st itvTuedaybto driving off the lot Wednesday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase

 
         
          