Reviews
our experience at Murray Chrysler Dodge and Jeep was
our experience at Murray Chrysler Dodge and Jeep was excellent I look forward to a continuing business relationship
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Murray Chrysler Dodge Jeep RAM!
Great customer service, very helpful and knowledgeable.
Great customer service, very helpful and knowledgeable. Had a friendly and great experience with every interaction
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Very personable, and accommodating.
Very personable, and accommodating. No sales pressure. They were very patient, even though it took well into the evening to arrange the financing and complete all the paperwork. And then they returned my rental car for me the next day after topping off the tank. I thought that was super nice. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
I was charged for your "plan" that is supposed to include
I was charged for your "plan" that is supposed to include nitrogen in the tires plus some sort of protection on the seats. The seats were still being cleaned when I took the truck and it was late so I didn't think about it until days after. I questioned the nitrogen, because there should be different stem caps and there are not, so I don't believe this was actually done (along with the protection). I was also told the spare key would be sent to me the next day. After several dollowup calls, I was finally told the key had been lost. I am still waiting on a new key. I also still don't have a license plate and mine expires this month. While I realize this MAY not be your fault, based on the other issues, I have doubts. I live over an hour away from the dealership so it is not feasible for me to show up there to resolve these issues. I feel disrespected after the sale.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Hunter Mai General Sales Manager (904) 964-3200
They were the first to read my request for information
They were the first to read my request for information and had the best deal and had one in stock, on their property!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Murray Chrysler Dodge Jeep RAM, we look forward to having you as one of our valued customers for many more years to come!
Great group of salesmen!
Great group of salesmen! JD was great. He spent his whole Sunday afternoon negotiating with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Marianne, We are very happy to hear JD provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Made purchase over the phone and everything went
Made purchase over the phone and everything went smoothly. Due to the logistical challenges of my trade, and distance between me and the dealer, this transaction could've easily have turned into a nightmare but that was not the case at all. The professional staff got me in and out in less than hour and off I went in .y brand new Challenger hellcat! I would definitely recommend Murray CDJR if you're in the market for a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Murray Chrysler Dodge Jeep RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Scott, and it was a pleasure having you at the dealership. We appreciate your review!
At this point I am very dissatisfied the purchase of the
At this point I am very dissatisfied the purchase of the Silverado custom 2019 read has shut down on us three times replace battery and is still shutting down!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Hunter Mai General Sales Manager (904) 964-3200
They were easy to deal with and very helpful in all
They were easy to deal with and very helpful in all aspects of the the sale
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your feedback on your recent visit to Murray Chrysler Dodge Jeep RAM. It is great to hear that we were able to assist you with choosing the perfect vehicle. We appreciate your business and hope you will continue to enjoy your new vehicle!
It was a pleasure working with Buddy as my sales person
It was a pleasure working with Buddy as my sales person as well as Roger in financing. Highly recommend these guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Buddy here at Murray Chrysler Dodge Jeep RAM. We appreciate your business and hope to see you again soon!
I will definitely shop you guys again when I’m ready to buy next one.