Reviews
Very friendly and helpful
As soon as I got to the dealership I felt welcome. Michael helped answer questions and found the best price for me. Thank you for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. Michael is an excellent sales professional. We welcome you to the Lynnes Auto Family. We value our customers and we are thrilled that you are so happy. Thank you again.
Great buying experience...
I bought my 2017 Subaru crosstrek at Lynne's Subaru east with the assistance of Otto Bizaldi it was a very great experience , got it on the fair price I wanted and made the transactions smooth and easy....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how your experience with Otto went. We welcome you to the Lynnes Auto Family.
Best Experience Every Had!
I was nervous about buying other than Toyota's. Otto, at Lynnes, in Bloomfield, NJwas great! He put me at ease with no hassle. The red carpet was rolled out to me above and beyond any car purchasing that I have ever done. I am so pleased. Shirley K.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to let us know how happy you were with your experience with Otto. He is truly one of the best. Welcome to the Lynnes Auto Group Family.
Shirley Knight "Best Experience Ever Had"
As a former Toyota customer, I was hesitant about other models. When I entered the dealership, Otto promptly asked if he could be of assistance. I shared my interests and was given the time to consider without being pressured. Still nervous I followed up. The red carpet was rolled out for me. It was an experience I've never gotten from other dealerships in all my years of purchasing vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great buying experience
This was the 2nd vehicle purchased at this dealership and both times the process was relatively painless and efficient. Pamela was a pleasure to deal with and took the time to work with us and negotiate a purchase we were comfortable with. Joseph in finance explained all plans and options in simple and clear language while also taking the time needed to answer any questions we had. We never felt rushed and left extremely positive about the entire car buying process at Lynne's Subaru. Have always had professional and efficient service when our first car was brought in for routine service appointments and expect the same for car #2.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rebecca, thank you for taking the time to share your experience at Lynnes Subaru. Pamela is one of our shining stars. We appreciate you as a customer and consider you part of the Lynnes Family. Happy Thanksgiving to you and your family.
Stay away from Lynne's Subaru!
I went in on a slow afternoon looking to test drive a 2014 Forester. Saleswoman was nice enough and before I test drove, she started crunching numbers with me. I thought it was a little strange that she suggested I add the certification when it showed it being certified already, but continued with her nonetheless. Right before we went to drive the vehicle, she gave me a piece of paper that she referred to as the Carfax report. We went to look at the car, and I immediately saw many dents on the hood. I commented about them and then took for a drive. I liked the way it drove and told her that if it weren't for the dents, I'd be interested. Fast forward to me ready to leave, and manager comes out and says he will have dents fixed and to think about it and call if I wanted to leave deposit. I called the manager next day and said I was ready to leave deposit but was still little concerned about dents. He said there was no record of accident so whatever happened was minor. Well, that night, feeling excited about my soon to be new car, I checked the Carfax (which I stupidly should have done prior to test driving it) and was shocked to see that the vehicle had been in 2 accidents! I immediately emailed the manager and the sales woman and didn't hear back from them at all the following day. I called the dealership twice and kept getting the runaround from the secretary. Finally, my husband called and acted very friendly to the secretary and asked to speak to my sales woman, and magically, she was immediately available even though I had called prior and she was busy with a customer…the saleswoman acted completely surprised to hear about the accidents. She put hubby back on with secretary who assured him charge would be dropped within 2-3 business days. That is where I am at now. In short, the 2 individuals I dealt with and the secretary were liars and trying to pull fast one and make a sale. I strongly recommend staying away from this dealership!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Poor customer service
I called to schedule a test drive a car I saw online. When I came into the dealership the front desk had no idea who I was. The salesman took 20 minutes to find the car in the lot. I asked the salesman if he knew I was coming and he said "no." The salesman seemed to have poor understanding of the car I was looking to buy. He bragged about not needing to get up from his desk when new clients walk through the door. I ended up buying a slightly more expensive car from a different dealership JUST because the customer service was so much better. I would not recommend going to this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
A Successful Internet Purchase
I responded to an internet search and found what I wanted at Lynnes. They were timely, very friendly, and responsive to my needs. Every member of the team was quick, sensitive and sensible. They addressed concerns I had about quick repairs, financing, and got me to where I needed to be happily. This was one of the best car buying experiences I ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jimi C, Thank you for taking the time to share your experience her at Lynnes. We really appreciate your input. Welcome to the Lynnes Family. Hope you enjoy your vehicle.
Definitely won at Lynnes!
I have been a Nissan customer for over 10 years. I have a service advisor that I have followed over the years, and have been going to Lynne's for the past 6 years. I live in Central Jersey and I choose to make the trip to Lynne's to have my car serviced over taking it to a closer dealership. I decided to give their sales department an opportunity, since my lease was coming to an end. I had been to several Nissan dealers in the area, and felt the most comfortable at Lynnes. Ray R., my sales consultant was professional, helpful, diligent and went out of his way to find the right car for me. I got a great deal, the car I wanted and for once, the experience was pleasant and not an ordeal. My future Nissans will be purchased AND serviced at Lynnes. Thank you to the staff. I love my Murano!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mari L, thank you for sharing your input about your purchasing experience here at Lynnes Nissan. Ray is one of our very best. We appreciate you taking the time to share with us. We wish you and your family happy driving.
Great Experience
Kudos to Pamela J DeLorenzo! I am a new owner of a 2016 Subaru Legacy and am thrilled! Pam was amazing and able to deliver ALL things on my want and need list which was no small task. I had a strict time frame and budget and she was able to fill my needs. Pam provided stellar service; she is friendly, efficient and helped to facilitate a flawless transaction. Lynn's is professional, courteous and a pleasure to conduct business with. As a 4th time Subaru owner, I can honestly say that Pam knows her stuff!!! Go to Lynn's and check out a Subaru!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe and Lisa, Thank you for sharing your purchase experience at Lynnes Subaru. Pam is definitely one of our shinning stars. We strive to make every experience a great one. Welcome to the Lynnes Family.
