Reviews
Everyone was nice and I was very pleased with the work
Everyone was nice and I was very pleased with the work done on my car
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad to hear that the Lynnes Nissan City team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again down the road!
A pleasant surprise…..
After going to other Nissan dealers in our immediate area & being disappointed with what they offered, I called the Bloomfield dealer & spoke to Areanna. She was very helpful in getting me the answers I had on a car I was interested in & she assured me I would not be wasting my time coming down. She put me in touch with Ian Kaufman & sure enough I got the vehicle I was looking for without any BS. They were very helpful & upfront with everything & all went smoothly. I was extremely happy with how I was treated & would definitely recommend them. It was worth the drive to come to them. Tom D.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom, we are so happy to hear that Lynnes Nissan City was the right dealership for you! We can't wait to share your fantastic feedback with our team as it will certainly make their day. Thank you for the 5-stars, and enjoy your new ride!
Service was easy and straightforward
pretty good service. paid online and everything was handled the way i wanted. gave me a brand new subwoofer since my old one had static and cut out problems. great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lynnes Nissan City team. Drive safely, and we hope to see you back again down the road!
MISLEADING PRICES
Dealer lists a price online and when you try to purchase the car the price changes by THOUSANDS. They pull the "documentation fee" and "vehicle prep" fees totaling more than $2500. AVOID places like this.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Rick, I am very sorry if we were not more transparent regarding the total cost of the vehicle you were interested in. We run an honest business, and it's never our intention to mislead our guests. I understand your frustrations here and will share this information to help us improve our communication moving forward. If you would like to discuss this further, I would be happy to take your call and see what more I can do to help improve your one-star experience. Thank you, Robert Davidson - General Sales Manager - (973) 743-2111
best place to bring your car for service
my car was serviced here and it was done,just right!the service adviser was very helpful and explained all the work needed for this service,i was satisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with our service team! They will love it when we tell them you appreciated their hard work. Safe driving from all of us at Lynnes Nissan City!
Strong service
Had a very good experience. Yalu walked me through everything, and they were able to do more than it was originally ordered on site. No hard sell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your review is music to our ears, Drew! We're thrilled Yalu delivered accommodating professionalism that shaped a positive experience. Drive safely, and we hope to work with you again at Lynnes Nissan City!
If you want a Hyundai, don’t, go to Lynne’s Nissan and
If you want a Hyundai, don’t, go to Lynne’s Nissan and get a Nissan instead. The auto groups Hyundai dealership is awful but their Nissan dealership was awesome. Kudos to their internet business person Hanan who asked me to give them another chance after my experience at Hyundai. I’m glad I did. We were greeted warmly and they knew what the heck they were doing. Anna one of the managers knew the whole story and got me in and out in 30 min. The other salesman (sorry didn’t get name but owns an Audi) was friendly and just a joy to talk to. Give Nissan your business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting Lynnes Nissan City for all of your vehicle needs! Hanan, Anna, and the team will be so happy to hear you appreciate their excellent customer service. We are grateful for your business and look forward to seeing you again!
I got a call that my transferred plate paperwork was
I got a call that my transferred plate paperwork was ready, I drove to the dealer and my inspection was missing. The temp tag they gave me expired so I needed to put on a plate. Camille the sales person was great, the weekend manager came out and started arguing with me when they are wrong and offered no solution other then to ask me to leave. This dealership will not get any more of my business. IF I COULD GIVE THEM NO STARS I WOULD. When I was purchasing my Truck I should of had an idea how this dealership works as a customer was getting scolded while I was sitting there.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
While I am pleased to hear our sales team did all they could to help you, I'm disappointed to hear about the miscommunication that occurred here. I'm concerned about the way you were spoken to and if there was a mistake on our end, I apologize. I think it would be best if you and I touched base so we can work towards a solution. Please give me a call when time allows. I look forward to discussing this with you. Jorge Pacheco - General Sales Manager - 973-743-2111
Everyone was very pleasant and helpful, from our
Everyone was very pleasant and helpful, from our salesperson to management everyone was on point. Great facility and great selection.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Woohoo! We are thrilled your recent visit to Lynnes Nissan City was a total success and that you found our team to be pleasant and helpful. Thank you for the 5-stars, and have an awesome day!
Wonderful experience
Wonderful experience at Lynne’s, Camille our salesperson was on point. We found the exact vehicle that we were looking for, and we’re all set with our new car the same day. Great follow up and great overall experience at Lynne’s. I will be a customer for life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're very pleased Camille stepped in to make sure your experience with Lynnes Nissan City went as smooth as possible. Thanks for the five stars and we hope you enjoy the new ride!