Footh Auto Sales

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
23 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    May 6, 2019

    Completely wasted my time! Went in April 26th got “approved” told me they had to go get a car from the auction, so I would have to wait until they went... Tuesday and then gave the car an inspection. And to not go to apply anymore because they were putting me in a car for sure... Okay fine, I’m okay with that.. Texted me on April 29th asking me what can I put down despite the fact I was in there on the 26th told them what I had to put down, and was approved for that.. I texted back and told them what I had again, no reply.. Fast forward to May 4th because I hadn’t heard from anyone I contacted them asking them “what’s going on” I got the response of “oh sorry, we did get something in that I think would work but it has to pass inspection” mmmmmm so you mean you guys are just NOW getting a car for me? When were you guys going to contact me? Considering I’ve been the one having to reach out.. I ask him how long for the “inspection” he says “tomorrow”. Again keeping my cool and my patience I say “okay”... So I contact and tell them that I want to do a lower down payment.. now remind you when I first got a approved it was for $1000 down.. But when I asked for a specific car I had to put down $2000 but waiting the week and half for someone to contact me back, I spent some of the down payment money paying for rides (told them I needed a car ASAP for that reason) so he tells me “he would have to see what the bank says” which didn’t make sense to me because if I was already approved for $1000 down, I wanted to put more it wasn’t required why would the bank have a problem? So I tell him “okay that’s fine”.. Now today May 6th I’m supposed to go in and get a car... Now it’s “we might have a car for you but it won’t be ready until tomorrow or the next day after inspection, if you have to go somewhere else it’s fine” OMG!!!!! Now I’m at the point I’m pissed!!! Excuse me? “If I have to go somewhere else that’s fine”?????? You mean after you guys had me sitting around waiting for over a week!!!!!! I tell him that he replies with “the bank wants more money” how all of sudden do they want more money when they already approved me for $1000 down? “It’s going off your credit” he says You mean the SAME credit I had when I came in and got approved a week and half before???? This is the worst experience EVER! Completely wasted my time, gave me the run around! If I could give zero stars I WOULD!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    February 26, 2019

    I bought a chevy suburban from footh auto and am very happy. We drove all the way from rochester because we saw a video on Facebook a year ago where they... were giving food away to homeless people. I told them a year ago that when i was ready for a new truck that i would by from them and i kept my promise. Me and my wife were very happy with tony the sales guy and got to meet the owner ben. I will tell my friends and neighbors to drive to the cities because footh auto sales runs a good honest busness.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • December 8, 2015

    Had been looking all over cars.com for a new ride since the transmission on my old truck went out. I stumbled across Footh Auto Sales listings and found... a few vehicles that looked good so I figured I'd go check them out. Ben helped me test drive a few different cars and helped vet through the pluses and minuses of each one. Drove away a happy customer! I usually don't post reviews but I was so surprised by the level of service and am very happy with my new car. Thanks Footh!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    January 20, 2019

    This dealership is absolutely deplorable, the absolute worst place you could ever go to buy a car! The pride themselves on being able to get anyone a car... no matter what, an that no matter what may mean selling someone a car that is going to put them further behind then they already are or leave them on the side of the road. For example selling a vehicle that has a mechanical problem, promising to fix it and then not. Another example selling a vehicle that is considered a gray market vehicle, then selling an extended warranty on the same vehicle knowing that the warranty company would reject it due to being a gray market vehicle. To top it off when this was brought to the attention of Ben Footh, the owner himself he turned his shoulder and decided to be ignorant about his wrong doing. I reveived lots of rude text messages as well as voicemails form Ben Footh and his general manager Ken. I was told that they would take care of the problem as long as i signed a document stating i wouldn't post any negative comments in regards to the dealership. Instead of making sure that i was taken care of as a customer they were more worried about their reputation. Think twice before ever going to this dealership! They will xxxx you over any way they can just to get a sale....

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2018

    I want to say a few words about the excellent service and GREAT car I bought from Footh Auto Sales. I couldn't be happier with the customer service that... I received and the quality of the automobile that I purchased. I recommend anyone looking for a trustworthy dealer to visit Footh Auto Sales. 3 years later my 2005 Cadillac STS is still running like new. I have only had to change the oil and replace the battery . 5 Stars across the board!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 17, 2018

    I would NOT recommend this place to anyone. They are a total rip off and I felt pressured into buying my overpriced Camery. Then to top it off before I... left the lot they made sure I gave them a great google review. (for a full tank of gas.) They had great personalities and it was a laugh while I was there and helped me transfer my things. However, they are CONS.. A half an hour after I pulled of the lot I went to return because I was not satisfied with the price and they told me I couldn’t.. They didn’t have all my documentation required before letting me leave with the car and come to find out the loan company didn’t even do a employment check until after the sale was final. I am NOW stuck with an over price car which has double the standard yearly mileage. I went to a Toyota dealership after they refused to return it just to compare and talk to a car sales man and get the value of mine. I could have bought a new Camery for 7,000 more than what I purchased this one for given the circumstances. Please beware of this place and I advise you to bring a third party in with you because they will take you for a ride alright! This is being looked into further. but for now, I just thought I’d voice my experience to all of you.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    March 5, 2018

    Bought a Raptor from Footh last week. Dealt with Juan, Ben and Ken; all solid guys. I think the whole deal was wrapped up in one hour. Appreciate their... support for law enforcement and military and they were a pleasure to deal with. Not many car dealerships or car salesmen impress me but these guys did. Thanks.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 2, 2018

    Really good people ,Made you feel very comfortable and I normally don’t care for the car buying process. Great staff and awesome service, would definitely... recommend buying a car from them !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 8, 2017

    After so many horrible experiences with vehicles recently, I can finally say I went to the right place. Footh Auto Sales is by far the best experience... in years. Tony didn’t miss a beat when it came to putting me in a quality vehicle as well as getting me the best interest rate. !!He’s a financing genius!! highly recommend Footh Auto sales! The friendliest environment ever!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 8, 2017

    After so many horrible experiences with vehicles recently, I can finally say I went to the right place. Footh Auto Sales is by far the best experience... in years. Tony didn’t miss a beat when it came to putting me in a quality vehicle as well as getting me the best interest rate. !!He’s a financing genius!! highly recommend Footh Auto sales! The friendliest environment ever!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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