Lovering Volvo Cars Concord

This review is for Carrie Burrill. My wife and I just purchased a 2026 XC 40. The experience was outstanding with a very smooth process that was professional, detail oriented and thorough. I have purchased many cars over the years and typically have to spend countless hours going back and forth with the salesperson, salesmanager and even the GM. This time, it was just Carrie (she is sales and managment) and she was fair, honest and willing to meet me at a point that allowed both the dealership and myself to earn a solid transaction. No games, or creative spins, but rather just putting it together and making it work, quickly and easily. We picked up the car two days later, and everything went smooth. The delivery was perfect and Carrie even ensured that the app was installed on both our phones and working perfectly so we did not have to do anything other than enjoy driving the car home. If you want to buy a car without all the challenges of old school car sales, this dealership ran itself flawlessly and Carrie was the driving force. I had a dealer much closer to where I live and choose to drive twice as far based on how I was treated. Thank you again, Dr. and Mrs Goodman

Excellent experiencel Quick, informative and friendly dealings with Carrie and the Lovering team. Highly recommended.

This is the 4th Volvo I bought from Lovering. Thomas Cain was by far the best sales agent I've had. He was so knowledgeable and knew just what I needed. Thomas and Carl in Finance made the whole leasing process so simple and stress free. I highly recommend this dealership!

We worked with Carrie Burrill in the Concord office and had a great experience. We were impressed with her knowledge of the line and her comprehensive answers to all of our questions. She was patient and flexible with us as we tried several models and she was straightforward during the purchasing phase after we landed on a certified pre-owned C40. We would recommend Volvo, Lovering, and Carrie to anyone looking for a user-friendly car buying experience.

Best car buying experience ever!! I had a wonderful, seamless car buying experience at Lovering Volvo in Concord. My sales person, Thomas, was a pleasure to work with and super knowledgeable. He was very kind and took the time to show me everything I needed to know about the car. The finance manager, Karl was so great to work with as well. He was able to get me the perfect car and work within my budget. Everyone at the dealership was so friendly and welcoming. The whole process was done very efficiently and they got me in and out of there in a timely manner (which I greatly appreciated bc I had my toddler with me!) I highly recommend this dealership!

Richard Johnson was my salesman and this is the second time I have bought a car from him. He makes the buying experience extremely enjoyable, and informative.

Our sales representative was Richard Johnson. It was a pleasure to work with Richard and he made purchasing a 2025 Volvo demonstration XC60 the most pleasant experience I ever had when purchasing a vehicle.

I recently purchased a car at Lovering Volvo in Concord. Thomas Cain helped me find my perfect Volvo and made the entire experience easy and stress free. He was knowledgeable, patient and a pleasure to work with. Without hesitation, I highly recommend working with Thomas and Lovering of Concord.

The staff were friendly and professional. Everything worked out well. Our sales rep was Carrie Burrill and she did a good job answering all of our questions. I especially liked how they were able to deliver the car right to our home.

I worked with Richard Johnson to trade my car and purchase a very specific car I saw on the website. I would highly recommend anyone to work with him as he made the process very easy and as smooth as possible!