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Burns Honda

(2,155 reviews)
Visit Burns Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,155 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burns Honda from DealerRater.

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Great service and clean waiting area

I called for service and was told to come right over. My car was done is a matter of one hour. Everyone was very nice and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kenneth, We believe in fast, friendly, and efficient service at Burns Honda! Our team will love to hear what you thought of their services. We thank you for taking the time to leave us this wonderful review and recommendation. If you ever need anything just let us know. Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Paul Piliero 856-983-2626

Fast service

Blew out my front driver tire while running over an already dead deer on Friday night on a dark road. Went to Burns the next morning to replace the tire and they got me in and out quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Susann, We are sorry to hear about the incident that brought you to Burns Honda. We are glad everything worked out for you in a timely manner! We thank you for trusting us with your service needs and it was a pleasure working with you. Thank you for your amazing review and we look forward to earning your business in the future! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Paul Piliero 856-983-2626

Great service

Bruce Vaughn is the BEST!!!!! No matter when or why I call, he always take time for me and takes great care of my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent advice and attention to my requests.

I liked the assistance I received from the service advisor prior to having the work completed. I needed some quotes and conversation to make me feel comfortable with having the work done at Burns. On this visit, the work was completed according to my request time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Diane, We are ecstatic to hear all of your needs were met during your recent visit to the Burns Honda service department! We love to hear when our customers leave satisfied with the service they have received. We are very appreciative of your Five Star Review and recommendation! Thank you for taking the time to leave us this feedback and if you ever need anything do not hesitate to let us know! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Paul Piliero 856-983-2626

I'm happy

Everyone was very cordial. The waiting area was comfortable and the coffee was GOOD. I really like how the waiting area gives me several venues(areas to sit) to meet the goals I have while waiting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

George, We are happy to hear you were satisfied with your experience with our service department. We are thankful to hear your kind words about our waiting room as well. We take pride in our fast, friendly, and efficient customer service! Thank you for taking the time to leave us this wonderful recommendation and Five Star Review! It was a pleasure working with you and if you ever need anything do not hesitate to let us know! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Paul Piliero 856-983-2626

Burns Honda Service

Organized and friendly. Helpful and clean. Very personable and willing to go find someone else for an answer if they don't know it themselves. Would recommend them to anyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sharon, Burns Honda is very thankful for your kind words and feedback! We are overjoyed to hear you had such a positive experience at our store! It was a pleasure working with you and we look forward to working with you in the future! If you ever need anything do not hesitate to let us know! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Doug Begbie - General Sales Manager - (856)983-0600

Fair deal, pleasant sales professionals

It was a pleasure dealing with Pat Hee and Tony Stone. they both took their time to answer my questions and educate me on the product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Philip, We love to hear when our customers leave Burns Honda with a smile on their face! Pat and Tony have exceptional customer service skills and will be very appreciative of your Five Star Review and recommendation! Thank you for taking the time to leave us this amazing feedback and we hope you enjoy your new vehicle! LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Doug Begbie - General Sales Manager - (856)983-0600

I used the internet quote and the whole process was very...

I used the internet quote and the whole process was very pleasurable, and the sales rep was very knowledgable too. I would recommend this dealership if you were looking to buy. There were many choices they had in stock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

William, We are happy to hear you had such a great experience at Burns Honda! Our team loves to make the whole car buying process smooth, enjoyable, and stress free! We are very appreciative that you came to us with your car buying needs and for taking the time to leave us this amazing review! It was a pleasure working with you throughout the whole process and if you ever need anything do not hesitate to let us know! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Doug Begbie - General Sales Manager - (856)983-0600

Exceptional Customer Service

Your express service yesterday was flawless. It was so quick and I found the entire staff extremely personable . I was so impressed and you can bet I will be a happy return customer. Thanks for your help yesterday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Loretta, Our service team will be ecstatic to hear what you thought of their fast, friendly, and efficient customer service! We are happy to hear that you had such a positive experience with our service department. We thank you for taking the time to leave us this Five Star Review and for trusting us with your service needs! It was a pleasure working with you and we look forward to working with you in the future! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Paul Piliero 856-983-2626

Great customer experience

My experience, from start to finish, has been excellent! Mark Foley really did an amazing job helping me find a car that satisfied all of my needs and concerns. I am very pleased with my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Marla, Mark and Burns Honda are very appreciative of your Five Star Review and kind words! Mark is a an amazing asset to our team and will love to hear that your needs were met! We thank you for trusting us with your car buying needs and it was a pleasure working with you! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Doug Begbie - General Sales Manager - (856)983-0600