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Burns Honda

(2,154 reviews)
Visit Burns Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–9:00pm
Tuesday 9:00am–9:00pm 7:00am–9:00pm
Wednesday 9:00am–9:00pm 7:00am–9:00pm
Thursday 9:00am–9:00pm 7:00am–9:00pm
Friday 9:00am–9:00pm 7:00am–9:00pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Burns Honda from DealerRater.

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I got exactly what I wanted

I got exactly the car I wanted. Craig Pfeiffer was very professional and worked with me to get a payment I could afford. I love my new preowned CRV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review! We are happy to hear Craig helped you get into a great preowned CRV!

Honesty goes a long way

Paint issues no bull . Explained the difference between metal and urathane I don’t like the way pearl white looks after two years. Plastic parts do not match metal body parts.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, George!

The most arogant dealer in this area.

I visited recently for buying a new car. They gave me a bad experience. They are always full of arogance and rude. They are God in here. This is not the first time that I visited them. Each time, they gave me the similar bad experience. I suggest never give your money to them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We are dismayed to hear of your experience here at Burns and would like to sincerely apologize that we did not provide the level of customer service we strive to provide every patron . We would like to hear more about your experience and see if there is anything we can do to make it right. Please contact our General Sales Manager, Doug Begbie, at (856) 983-0600.

Excellent experience at Burns Honda

Russel Young our sales representative and Bill Bianco the sales manager were low pressure, informative and made purchasing a new car hassle free very happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Good experience all around

This is our fourth leased vehicle from Burns Honda. That says it all! Sales and Service always professional and friendly. Adrian, our sales representative, was very courteous and attentive to our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review!

Very nice people that care

Nice people that care about there customers and in what they need and how they can be treat them nice and handle them in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Happy Driving!

Used vehicle sale

Overall we were extremely satisfied with our salesman Bill. He was polite and listened to our needs and what we could spend. He was very professional and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Happy Driving!

New Car for Daughter

Burns Honda provided excellent service, no hassle price and very quick turn-around. What more could you ask for? Harry and Jim we re fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Happy Driving!

Our experience at Burns Honda

Our experience at Burns Honda was great, all of the sales representatives were very courteous, receptive and committed. We are so glad that we chose Burns Honda, and we would happily recommend them to anyone who is looking for a car to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Happy Driving!

Dealership

Easy going, nice people and great vehicles! I was thought less was more in a description of things to make items catchy and not take away from what is needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Happy Driving!