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Used Imports Auto LLC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Used Imports Auto LLC from DealerRater.

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Bought my new Lexus

Used Imports Auto did a great job with the help of my Lexus purchase. I found them on the internet, it was priced very competitive and the pictures looked really good. I emailed them and called them and I had an immediate response. They did a Facetime walk-around of the vehicle for me. I flew in, they picked me up from the airport, financing was quick, convenient and low rate. It was a very pleasant experience. I wish there was a similar dealer close to my hometown. Good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much. You are such a pleasure to deal with. Please come back anytime. With all sincerity. Jon

Happy purchaser of a used vehicle

I dealt with Michael. He had the vehicle on site that I was interested in. The vehicle was everything I was looking for an more. The internet ad was very good, almost unbelievable. The product was again, more than I had on my need list. Additionally it was in better condition than I would have expected. We had my phone programmed into the Bluetooth in minutes. All the manuals were in the glove box for this vehicle as well. I visited at 10:30AM. Left at 11:30AM after test drive. Came back at 2:00PM and was on the road in my new vehicle by 3:00PM. Michael was very patient and helpful. Tom in finance was also very professional yet amicable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much. You are such a pleasure to deal with. Please come back anytime. With all sincerity. Jon

Vernon Love is the BEST!! What a cool sales man.

I have been to many car dealers, but Used Imports Auto LLC was an exception. When we arrived at the car dealer, we were approached by Vernon Love. He had a good personality and smile. After I showed him the car I was looking for, he handed me the car key for self drive alone. That was amazing. There was no hassle. He trusted me, so I trusted him with his car and every word that came from his mouth. He is a gentle man. He is an expertise in sales and he had clear answers for every question we asked. Thank's Vernon Love, keep up the good customer service. The world need few people like you, and we will be alright.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much. You are such a pleasure to deal with. Please come back anytime. With all sincerity. Jon

Used Auto Imports.. Chris Diaz Rocks..AWESOME Guy!

Chris was very helpful both over the phone, email in finding the car of my needs. I am very pleased with his customer service and knowledge in the car I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Angie, for the kind words.

Great deal on a 2012 BMW 550 M Package

I was searching for a very rare car 2012 BMW 550 xDrive With M Package. They had one available. The price was phenomenal. I took the car for inspection. It needed a software update. They did all that free of cost and I traded my vehicle, wrote a check for the for the difference and I was out of there in no time. Owner Jon personally took the time to make this happen. Vernon and Ali are great guys to deal with. A very good team and very professional approach. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Talk to Vernon Love, tell him what you want, Done!

I was really looking for a black BMW and was hesitant to settle for anything else. I stopped by Used Auto Import, only because it was on my way home and they always have an appealing import selection. I got more then I bargained for. They didn't have exactly what I wanted on hand, but they found it immediately, got it, and gave me a great deal. It really was a pleasure working with Vernon (sales) & Tom (finance). I would definitely be back for my next car. Now look out Atlanta, I'm about to go raise some xxxx on the highway in my new car. Thanks again Vernon!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ryan.

Working with Chris Diaz at Used Imports in Roswell

Chris has a great sales personality and should do well in the future. I would buy another car from him and will be calling him when we do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Prices

Dealership offers the best prices for cars hands down.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my car!!!

Love my new car.. They have alot of great options and in brand new condition!! Mia was great with me as well as Tom with the finance!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience, Thanks!

I initially spoke with Ali about a vehicle of interest and then came back a few days later to purchase the vehicle from Vernon. Both were very pleasant to deal with and made the overall experience a pretty good one. I am hesitant about buying from dealers but they did the most important things for me which were: 1.Were pleasant to deal with. 2.Worked with me on the repairs needed and cost. 3.Followed through with all of their promises. Of of the 3 things above, the most important was that they did what they said they were going to do. I would recommend them to other people and would also consider buying another vehicle in the future. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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