October 2018 My granddaughter needed a car so she could travel back and forth from school to home - one that was reliable and affordable, especially since... she would be making payments herself. Since my youngest daughter bought a used car from NSA several years ago and was happy with its performance, we decided to return to the same dealer to see if he could help us find what we needed. When we first went in to talk with Dave, he listened (I mean really listened) to our story. We did not feel rushed nor feel he was trying to push any of the cars he currently had on the lot. Eventually Dave called to say he thought there was a car we might be interested in so we went to look at it. There was no pressure even then to feel we had to buy that car. After test driving the car my granddaughter decided to buy the car especially since it was in her price range. This is the second car my family bought from NSA and we are satisfied with the choices. If you want a used car dealer you can trust, a dealer who partners with you to find a car – then visit Northern State Auto in Elmira.
I stoped in yesterday to fill out an application for a 2007 dodge for my new buissness and he was very friendly and understanding of my circumstances if... I am approved for this truck it will be such a blessing very friendly great customer service I recommend anybody to go here first when trying to buy a vehicle
It's almost not possible to feel this GREAT about buying a used vehicle but Mike and Marlene made this an experience something we will never forget. From... the moment of our first call inquiring about a vehicle right down to the lovely plant they gave us after we purchased the vehicle, you will never find another dealership that will treat you with this level of honesty and excellent customer service. They go far beyond what is required and they will leave you in awe that there are still people today that value good customer relations. Thank you so much for making this daunting experience such a pleasure and may you continue to be blessed for your commitment in providing good quality vehicles at reasonable prices along with all the personal extras you think about to all your future customers.
The 2004 Cavalier that I purchased from this dealer had low miles and seemed to be in very good condition when I test drove it. Soon after I picked up... the car, it had problem after problem ranging from bad window motor to electrical issues to rusted floor under the carpet to finally a loose control arm that was ready to fall off! Mike said that he was unaware of any of these problems when he sold it, but I don't understand how a car could have so many issues and the dealer claims that he knew of none of these issues! Sorry to say that I will not be buying any more vehicles from Northern State Auto.
Great ppl. Great car. Gotta come her. Very trustworthy ppl. Cars run and are legit. Won't rip you off at all. They just do whats best for you. They work... with you a hundred percent
I havve brought many car.s from N.S. A. . I even bought cars sight unseen. If I need a new car. Mike Holchuck , the owner, will find me one. He stands... by his cars . He will do car repairs for me . And the cost is not out rageious I would recommend anyone to visit Mike and buy one of his cars, you cannot go wrong..
Despite being a very small used car lot and repair shop Northern State Auto has something going for it that 99.9% of auto dealerships whether new or used... don't have.....the owner is trustworthy and dependable. Don't let looks fool you!! The other guys might be bigger and fancier but there is no one who will treat you as well as they do here. We have purchased cars and had cars repaired here for over 20+ years. The owner (Mike H.) will not - I repeat will not recommend any repairs on your car that aren't needed. You can absolutely, positively trust him when he tells you something. You've heard the motto 'Our customers are #1'? Well, this is without a doubt the place where the owner and his employees mean it. If you have an issue with a vehicle and want someone to be honest and trustworthy with you - bring it here. I promise you that you will not be lied to or misled. You will not be sorry. They don't have a large selection of used vehicles but we have never been disappointed. You need a car he will do his absolute best to get you one that fits your needs and he stands behind each and every car he sells. Northern State Auto is........#1
Love this place , bought a number of cars here. Dave and Mike a great guys The cars are in great condition and financing is best in terms and rates good... deals,but Marlene can be a little moody
I am very happy to recommend Northern State Auto to anyone who is looking to purchase a used car in the Elmira, NY area. I bought a 2009 PT Cruiser from... them last week and I love my new "used" car. I appreciated the fact that there was NO PRESSURE; no gimmicks or games. I feel that I got a very fair price and excellent customer service. Mike and Marlene helped me with all the paperwork. The dealership has been in Elmira for more than 25 years and they have a reputation for their service.. If you are an animal lover, you will love the company mascots: 3 dogs and 2 cats. They are nice people and they treat their customers the way that they would want to be treated. Check out their website at http://northernstateautoinc.com/assistance.html