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Crossroads Ford Wake Forest

(1,062 reviews)
Visit Crossroads Ford Wake Forest
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed

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New (844) 339-1195 (844) 339-1195
Used (866) 999-5873 (866) 999-5873
Service (888) 519-4752 (888) 519-4752

Inventory

See all 357 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Crossroads Ford Wake Forest is the Raleigh areas choice for New Ford Cars New Ford Trucks New Ford SUV's and Used Cars in Raleigh NC. We are also your one stop dealer for Ford Service Ford Parts Ford Accessories as well as Ford Maintenance.

Crossroads Ford of Wake Forest is one of the top Ford dealers in North Carolina and part of the Crossroads Automotive Group offering over 3000 new and used cars online.
We will pay more money for your trade! So check us out Crossroads Ford of Wake Forest

Service center

Phone number (888) 519-4752

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,062 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Ford Wake Forest from DealerRater.

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Very courteous and efficient. I couldn't believe how fast and friendly at the same time.

Very courteous and efficient. I couldn't believe how fast and friendly at the same time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Got a good deal on the truck I bought but the salesman was very pushy and rude He told me everything I wanted to hear but didn’t follow through on what he said

Got a good deal on the truck I bought but the salesman was very pushy and rude He told me everything I wanted to hear but didn’t follow through on what he said

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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The best truck purchase so far and this makes number 4!!! Do not go anywhere else! I drove past to ford dealers to get to these guys

The best truck purchase so far and this makes number 4!!! Do not go anywhere else! I drove past to ford dealers to get to these guys

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I had a great experience with Crossroads Ford of Wake Forest. My salesman, Ron Wells, was very accommodating when I came in without calling to make my purchase. He was already with another client but I did not wait long. He remained very professional and kept me well informed (and filled with popcorn).

I had a great experience with Crossroads Ford of Wake Forest. My salesman, Ron Wells, was very accommodating when I came in without calling to make my purchase. He was already with another client but I did not wait long. He remained very professional and kept me well informed (and filled with popcorn).

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Service department is great to work with.and kept me informed on the progress on my vehicle.

Service department is great to work with.and kept me informed on the progress on my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Alex and Naz were excellent! I’m super happy with my SUV and my experience.

Alex and Naz were excellent! I’m super happy with my SUV and my experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Ashley, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Danny with CR Ford has been terrific and responsive with my F250. I highly recommend them.

Danny with CR Ford has been terrific and responsive with my F250. I highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Outstanding customer service! Salesman Roger Wells went above and beyond helping me select which vehicle best suited my needs and helped navigate all through the trade in and purchasing process. (Thank you Roger!)

Outstanding customer service! Salesman Roger Wells went above and beyond helping me select which vehicle best suited my needs and helped navigate all through the trade in and purchasing process. (Thank you Roger!)

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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These guys were pretty easy to work with. The sales manager did everything in the book to make the deal happen.

These guys were pretty easy to work with. The sales manager did everything in the book to make the deal happen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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Danny always goes out of his way to give me great service on my F150I don't trust anyone else for my service needs

Danny always goes out of his way to give me great service on my F150I don't trust anyone else for my service needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Crossroads Ford of Wake Forest, Inc.!

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