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Crossroads Ford Wake Forest

(1,071 reviews)
Visit Crossroads Ford Wake Forest
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed

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New (844) 339-1195 (844) 339-1195
Used (866) 999-5873 (866) 999-5873
Service (888) 519-4752 (888) 519-4752

Inventory

See all 324 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Crossroads Ford Wake Forest is the Raleigh areas choice for New Ford Cars New Ford Trucks New Ford SUV's and Used Cars in Raleigh NC. We are also your one stop dealer for Ford Service Ford Parts Ford Accessories as well as Ford Maintenance.

Crossroads Ford of Wake Forest is one of the top Ford dealers in North Carolina and part of the Crossroads Automotive Group offering over 3000 new and used cars online.
We will pay more money for your trade! So check us out Crossroads Ford of Wake Forest

Service center

Phone number (888) 519-4752

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,071 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Ford Wake Forest from DealerRater.

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Friendly and helpful customer service. Would recommend my friends to go here. I love my Bronco

Friendly and helpful customer service. Would recommend my friends to go here. I love my Bronco

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Was very happy to know i could stay home and have my vehicle serviced in my driveway

Was very happy to know i could stay home and have my vehicle serviced in my driveway

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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Crossroads of Ford were very friendly and great to work with. I worked with Matthew but asked a lot of questions to all Sales Managers during my time while my truck was getting cleaned and upgraded.

Crossroads of Ford were very friendly and great to work with. I worked with Matthew but asked a lot of questions to all Sales Managers during my time while my truck was getting cleaned and upgraded.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

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The best Dealer 👌 I like all that they do they fixed my car on time very good service and they provide me an another car that I used for the time they fixed my car

The best Dealer 👌 I like all that they do they fixed my car on time very good service and they provide me an another car that I used for the time they fixed my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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George and Naz were great! Would definately shop here again! We Love our "New" Used 2024 F250 Superduty with the Tremor Package!

George and Naz were great! Would definately shop here again! We Love our "New" Used 2024 F250 Superduty with the Tremor Package!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lloyd, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great customer service. Everyone was friendly and they took the time to explain the problem with my car. I am disappointed that Ford will be discontinuing the Ford Escape. It has been a great vehicle for me.

Great customer service. Everyone was friendly and they took the time to explain the problem with my car. I am disappointed that Ford will be discontinuing the Ford Escape. It has been a great vehicle for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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My service writer, Dan, was great. He kept me informed about everything. You should send him on a trip to Boira Bora. Very professional

My service writer, Dan, was great. He kept me informed about everything. You should send him on a trip to Boira Bora. Very professional

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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This dealership is awesome I would definitely refer these guys 100 percent. Thanks so much for my awesome truck and Tommy is awesome salesman.

This dealership is awesome I would definitely refer these guys 100 percent. Thanks so much for my awesome truck and Tommy is awesome salesman.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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Our salesperson Alexis was outstanding; she sat down with us and listened to what specifics we were looking for in our new truck. Then she showed us what was available in the inventory that day. We decided on a new 2026 F-150 and drove it home that afternoon! Alexis is the model of efficiency!

Our salesperson Alexis was outstanding; she sat down with us and listened to what specifics we were looking for in our new truck. Then she showed us what was available in the inventory that day. We decided on a new 2026 F-150 and drove it home that afternoon! Alexis is the model of efficiency!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Wake Forest, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Very courteous and efficient. I couldn't believe how fast and friendly at the same time.

Very courteous and efficient. I couldn't believe how fast and friendly at the same time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is our top priority. Please let us know if there is ever anything else we can do for you! Safe travels!

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