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Crossroads Ford Wake Forest

(1,090 reviews)
Visit Crossroads Ford Wake Forest
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed

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New (844) 339-1195 (844) 339-1195
Used (866) 999-5873 (866) 999-5873
Service (888) 519-4752 (888) 519-4752

About our dealership

This seller has been on Cars.com since October 2026.
Crossroads Ford Wake Forest is the Raleigh areas choice for New Ford Cars New Ford Trucks New Ford SUV's and Used Cars in Raleigh NC. We are also your one stop dealer for Ford Service Ford Parts Ford Accessories as well as Ford Maintenance.

Crossroads Ford of Wake Forest is one of the top Ford dealers in North Carolina and part of the Crossroads Automotive Group offering over 3000 new and used cars online.
We will pay more money for your trade! So check us out Crossroads Ford of Wake Forest

Service center

Phone number (888) 519-4752

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(1,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Ford Wake Forest from DealerRater.

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My salesman, Richie is great he really does everything he can to get you a great deal , he made the whole process very easy and pleasant I highly recommend asking for Richie

My salesman, Richie is great he really does everything he can to get you a great deal , he made the whole process very easy and pleasant I highly recommend asking for Richie

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Richard, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

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We had a great experience buying our 2026 Ford Maverick from out of the area. We arrived to the dealership late after a transportation delay and everythign was ready and in place for us to get back on the road home with our new vehicle.

We had a great experience buying our 2026 Ford Maverick from out of the area. We arrived to the dealership late after a transportation delay and everythign was ready and in place for us to get back on the road home with our new vehicle.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Eric, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Great service, everything went smooth. We got everything that was promised to us. Will always use this dealership in the future.

Great service, everything went smooth. We got everything that was promised to us. Will always use this dealership in the future.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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My salesman Joseph was fantastic. He worked very hard to find the perfect car and get me the best deal. I have always been very pleased with Crossroads Ford of Wake Forest and will continue to and will refer them to others.

My salesman Joseph was fantastic. He worked very hard to find the perfect car and get me the best deal. I have always been very pleased with Crossroads Ford of Wake Forest and will continue to and will refer them to others.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Diana, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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I had my service completed at the Quik lane. They were very thorough on the service inspection and maintenance requirements. They explained all my upcoming issues and did not use any pressure tactics. I even visited the service department and spoke to them about my service contract. He was very helpful and knowledgeable about the maintenance program. I would definitely recommend this Dealer.

I had my service completed at the Quik lane. They were very thorough on the service inspection and maintenance requirements. They explained all my upcoming issues and did not use any pressure tactics. I even visited the service department and spoke to them about my service contract. He was very helpful and knowledgeable about the maintenance program. I would definitely recommend this Dealer.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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Got a great deal on my tires , all staff were friendly and helpful . Work was done in a timely manner .

Got a great deal on my tires , all staff were friendly and helpful . Work was done in a timely manner .

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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I got great service from Danny on some warranty work on my transmission. It was a nice experience.

I got great service from Danny on some warranty work on my transmission. It was a nice experience.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great service. Quick and easy, no appointment neccessary, in and out in less than an hour.

Great service. Quick and easy, no appointment neccessary, in and out in less than an hour.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Danny Ayscue who works in service is knowledgeable and very professional. I would highly recommend asking that he be your advisor for service issues.

Danny Ayscue who works in service is knowledgeable and very professional. I would highly recommend asking that he be your advisor for service issues.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Thankful for Crossroads of Wake Forest. They made my truck buying experience very simple and easy. I was never pushed or felt uncomfortable about the process at any time. Communication was clear from start to finish.

Thankful for Crossroads of Wake Forest. They made my truck buying experience very simple and easy. I was never pushed or felt uncomfortable about the process at any time. Communication was clear from start to finish.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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See all 1090 reviews

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