Reviews
Excellent service! The receptionist and service advisor were awesome to work with, very patient and friendly.
Excellent service! The receptionist and service advisor were awesome to work with, very patient and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
We had an excellent experience purchasing our certified pre-owned Mustang from Crossroads Ford of Wake Forest. Our salesman was knowledgeable, professional and made the entire process easy and stress-free. Everyone we interacted with treated us with respect, and we felt the dealership was honest and fair throughout the purchase. It was a refreshing car-buying experience, and we’d happily do business with them again.
We had an excellent experience purchasing our certified pre-owned Mustang from Crossroads Ford of Wake Forest. Our salesman was knowledgeable, professional and made the entire process easy and stress-free. Everyone we interacted with treated us with respect, and we felt the dealership was honest and fair throughout the purchase. It was a refreshing car-buying experience, and we’d happily do business with them again.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Was very pleased with the level of service I received. When I picked up the vechicle the salesman was very patient and walked me through all the features and assisted with setting up the Ford App
Was very pleased with the level of service I received. When I picked up the vechicle the salesman was very patient and walked me through all the features and assisted with setting up the Ford App
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
My salesman, Richie is great he really does everything he can to get you a great deal , he made the whole process very easy and pleasant I highly recommend asking for Richie
My salesman, Richie is great he really does everything he can to get you a great deal , he made the whole process very easy and pleasant I highly recommend asking for Richie
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Richard, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
We had a great experience buying our 2026 Ford Maverick from out of the area. We arrived to the dealership late after a transportation delay and everythign was ready and in place for us to get back on the road home with our new vehicle.
We had a great experience buying our 2026 Ford Maverick from out of the area. We arrived to the dealership late after a transportation delay and everythign was ready and in place for us to get back on the road home with our new vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Eric, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service, everything went smooth. We got everything that was promised to us. Will always use this dealership in the future.
Great service, everything went smooth. We got everything that was promised to us. Will always use this dealership in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My salesman Joseph was fantastic. He worked very hard to find the perfect car and get me the best deal. I have always been very pleased with Crossroads Ford of Wake Forest and will continue to and will refer them to others.
My salesman Joseph was fantastic. He worked very hard to find the perfect car and get me the best deal. I have always been very pleased with Crossroads Ford of Wake Forest and will continue to and will refer them to others.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Diana, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
I had my service completed at the Quik lane. They were very thorough on the service inspection and maintenance requirements. They explained all my upcoming issues and did not use any pressure tactics. I even visited the service department and spoke to them about my service contract. He was very helpful and knowledgeable about the maintenance program. I would definitely recommend this Dealer.
I had my service completed at the Quik lane. They were very thorough on the service inspection and maintenance requirements. They explained all my upcoming issues and did not use any pressure tactics. I even visited the service department and spoke to them about my service contract. He was very helpful and knowledgeable about the maintenance program. I would definitely recommend this Dealer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Got a great deal on my tires , all staff were friendly and helpful . Work was done in a timely manner .
Got a great deal on my tires , all staff were friendly and helpful . Work was done in a timely manner .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I got great service from Danny on some warranty work on my transmission. It was a nice experience.
I got great service from Danny on some warranty work on my transmission. It was a nice experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.