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New (844) 339-1195 (844) 339-1195
Used (866) 999-5873 (866) 999-5873
Service (888) 519-4752 (888) 519-4752

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Reviews

(1,076 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Ford Wake Forest from DealerRater.

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After three trips they finally fixed my tire pressure sender. I appreciate it being fixed but don?t understand why it took three trips to do it.

After three trips they finally fixed my tire pressure sender. I appreciate it being fixed but don?t understand why it took three trips to do it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

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Alex was a great salesperson. Very knowledgeable of the vehicle and its features. Very polite and respectful. Not pushy but willing to work with us. Worked around my schedule and took whatever time was needed to satisfy us.

Alex was a great salesperson. Very knowledgeable of the vehicle and its features. Very polite and respectful. Not pushy but willing to work with us. Worked around my schedule and took whatever time was needed to satisfy us.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ronald, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Very friendly and helpful with my buying process.would recommend to my friends it?s worth the visit. I bought a Bronco and love it

Very friendly and helpful with my buying process.would recommend to my friends it?s worth the visit. I bought a Bronco and love it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Benjamin, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Friendly and helpful. Small job, was done very well. Service writer was very helpful, as well as the technician.

Friendly and helpful. Small job, was done very well. Service writer was very helpful, as well as the technician.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Hi, we are glad we could help! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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I had a great pleasure in dealing with my salesperson Alex. He was very knowledgeable about my Bronco.

I had a great pleasure in dealing with my salesperson Alex. He was very knowledgeable about my Bronco.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crossroads Ford of Wake Forest. Please don't hesitate to reach out if there's anything additional we can do for you.

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Friendly and helpful customer service. Would recommend my friends to go here. I love my Bronco

Friendly and helpful customer service. Would recommend my friends to go here. I love my Bronco

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

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Was very happy to know i could stay home and have my vehicle serviced in my driveway

Was very happy to know i could stay home and have my vehicle serviced in my driveway

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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Crossroads of Ford were very friendly and great to work with. I worked with Matthew but asked a lot of questions to all Sales Managers during my time while my truck was getting cleaned and upgraded.

Crossroads of Ford were very friendly and great to work with. I worked with Matthew but asked a lot of questions to all Sales Managers during my time while my truck was getting cleaned and upgraded.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

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The best Dealer πŸ‘Œ I like all that they do they fixed my car on time very good service and they provide me an another car that I used for the time they fixed my car

The best Dealer πŸ‘Œ I like all that they do they fixed my car on time very good service and they provide me an another car that I used for the time they fixed my car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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George and Naz were great! Would definately shop here again! We Love our "New" Used 2024 F250 Superduty with the Tremor Package!

George and Naz were great! Would definately shop here again! We Love our "New" Used 2024 F250 Superduty with the Tremor Package!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lloyd, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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