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Bergstrom Volkswagen of Oshkosh

(766 reviews)
Visit Bergstrom Volkswagen of Oshkosh
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (920) 267-4670 (920) 267-4670
Used (920) 267-4819 (920) 267-4819
Service (920) 267-4669 (920) 267-4669

Inventory

See all 61 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2020.
At Bergstrom Automotive we strive to be the recognized leader of guest service through our commitment to treat everyone like family. You deserve complete peace of mind when it comes to owning your vehicle regardless of whether it is new or pre-owned. We pledge to provide the finest personal service and facilities for our guests. As Wisconsin's #1 Automotive Retailer we support communities throughout the state with 25 Bergstrom locations representing more than 35 brands. Every pre-owned vehicle we sell goes through an extensive certification process. We are committed to making sure you will be treated as one of the Bergstrom family.
Upfront negotiation-free pricing now includes lowest price guarantee

Service center

Phone number (920) 267-4669

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(766 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Solomon was friendly & knowledgeable to work with. He was also available when I called with questions. It was a great experience buying my vehicle from Bergstrom Oshkosh.

Solomon was friendly & knowledgeable to work with. He was also available when I called with questions. It was a great experience buying my vehicle from Bergstrom Oshkosh.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent dealership all departments. Very best buying experience ever!Will recommend to all family and friends.

Excellent dealership all departments. Very best buying experience ever!Will recommend to all family and friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They were so honest, transparent, enjoyable to work with! I can’t say enough good things about these guys! I was really impressed!!!

They were so honest, transparent, enjoyable to work with! I can’t say enough good things about these guys! I was really impressed!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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A great service, friendly, no non-sense dealership! VERY PLEASED!! Joe was great and the others I met were as well.

A great service, friendly, no non-sense dealership! VERY PLEASED!! Joe was great and the others I met were as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent customer service. Enjoyable car buying experience found us the vehicle we wanted will definitely work with them again!

Excellent customer service. Enjoyable car buying experience found us the vehicle we wanted will definitely work with them again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They wanted $190 to retrieve a 4 digit radio code so i can unlock my radio. That's pathetic. We will never use them for service ever again and we have 3 VW cars. 2 GTI's and a Tiguan. We will never purchase a car from them. They lost car sales over a radio code. That's horrible customer service.

They wanted $190 to retrieve a 4 digit radio code so i can unlock my radio. That's pathetic. We will never use them for service ever again and we have 3 VW cars. 2 GTI's and a Tiguan. We will never purchase a car from them. They lost car sales over a radio code. That's horrible customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Took my car in because I bought a new Key and Fob from the dealership and then they have to program it for an additional charge of course. Well I drove in no problem with the old key but then neither the old or new key would start the car with a song and dance. The dealership said it was the car and wants to charge me two hour diagnostics to find out what they did to my car. Worked just fine when pulled in, they program a new key and now it doesn't but it wasn't them??? Took to another service center and the code in the car literally says programming error!!!

Took my car in because I bought a new Key and Fob from the dealership and then they have to program it for an additional charge of course. Well I drove in no problem with the old key but then neither the old or new key would start the car with a song and dance. The dealership said it was the car and wants to charge me two hour diagnostics to find out what they did to my car. Worked just fine when pulled in, they program a new key and now it doesn't but it wasn't them??? Took to another service center and the code in the car literally says programming error!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Very nice, professional, willing to work with you. Would come back to get another vehicle from here. Highly recommend....

Very nice, professional, willing to work with you. Would come back to get another vehicle from here. Highly recommend....

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very good and courteous service. Found quickly what the problem was and took the necessary steps to get the repair parts quickly. Will call when the parts arrive to complete the repairs.

Very good and courteous service. Found quickly what the problem was and took the necessary steps to get the repair parts quickly. Will call when the parts arrive to complete the repairs.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I was excited to use this service, but no matches were sent to me or an explanation to you would keep trying.

I was excited to use this service, but no matches were sent to me or an explanation to you would keep trying.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
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