Reviews
Set appointment and was met with a smile.
Set appointment and was met with a smile. Work completed quickly and correctly. Awesome experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was friendly, professional and helpful.
Everyone was friendly, professional and helpful. They listened to us and made a good deal.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are utterly delighted to hear about your positive experience with our team. Your kind words about our friendly and professional approach mean so much to us. We're thrilled that we could listen to your needs and work together to find a solution that felt right for you. Thank you for choosing Reliable Chevrolet and for taking the time to share your feedback.
Reliable has always been great.
Reliable has always been great. Service is good and the waiting area is nice with coffee and beverages while you wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are grateful for your continued trust in Reliable Chevrolet! It means so much to hear that we consistently deliver great experiences for you. We take pride in providing quality service and creating a comfortable environment with refreshments while you wait. Your loyalty and positive feedback truly make our day. We look forward to serving you again in the future!
I had a wonderful experience.
I had a wonderful experience. It was quick and easy and painless. The sales team was incredibly helpful and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are absolutely thrilled to hear about your positive experience at Reliable Chevrolet! It's wonderful to know that your visit was smooth and straightforward. We take great pride in having a sales team that provides exceptional service while making the process efficient for our customers. Your feedback about the helpful and quick service means so much to us.
No one knows what is going on.
No one knows what is going on. Car came back dirty. It took over a month to replace the battery
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We recognize that waiting over a month for a battery replacement while dealing with unclear information is unacceptable. Additionally, receiving your vehicle back in an unsatisfactory condition adds to the disappointment. We are sorry to hear that you feel this way about your recent visit. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932 so we can address these issues directly and work toward a resolution.
Not a good experience, I made an appointment for an oil
Not a good experience, I made an appointment for an oil change, service is not very organized I had to wait 3 hours for an oil change and when the 3 hours was up I went to the service desk and I was told that I was third in queue so I would have to wait another 3 hours, I couldn’t wait any longer so I just asked for my vehicle back! A person shouldn’t have to wait 6 hours for an oil change, if service is backed up, service agents should let us know at the time of making the appointment, that way proper arrangements can be made, and plan to leave the vehicle till the next day. I wasn’t treated with respect and they made it seem as taking the appointment, like a joke. It makes it look like Reliable has no pride and no respect for their clients, and their time. When I asked the reasons why it was taking so long if it’s only oil change, I was given the same answer by three service agents very rehearsed, and very disappointing. Do better!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Waiting several hours for a scheduled oil change is unacceptable, and we understand how frustrating and inconvenient that must have been—especially when communication about delays wasn’t handled properly. We take your concerns seriously and would like the opportunity to make this right and review what went wrong with your appointment. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.
Very nice, personalized, and attentive staff all around,
Very nice, personalized, and attentive staff all around, my 1st and now new 2nd Chevrolet only goes to this dealership for service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team provided you with the personalized and attentive service you deserve. It means so much to us that you have chosen Reliable Chevrolet for both of your vehicles and continue to trust us with your service needs.
Michael was super friendly and it was such a great
Michael was super friendly and it was such a great experience I didn’t think it took so long wasn’t long at all to go thru that process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your positive experience with our team means everything to us. We're thrilled to hear that Michael provided such friendly service and that the entire process went smoothly for you.
Tierra was helpful and accommodating.
Tierra was helpful and accommodating. Everyone was very respectful. I would recommend my friends and family to this dealership.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear about your wonderful experience with our team. It's great to know that our staff was helpful and made you feel comfortable throughout your visit. Your kind words about the respectful service you received mean so much to us.
Very competent and supportive staff.
Very competent and supportive staff. Verdi used on the customer’s unique needs and situation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are delighted to hear about your positive experience with our team. Your recognition of our staff's competence and supportive approach means a great deal to us at Reliable Chevrolet.