Reviews
The sales representatives were wonderful.
The sales representatives were wonderful. They were very helpful and caring. They really worked with me to make sure I was comfortable and at ease with the vehicle. They worked with me on pricing the vehicle. They checked on two vehicles for me to drive & be sure. Kyle was extremely helpful during the process. He helped with the minor details. He was always thanking me for choosing Mercede.Lori Mohr was terrific. She was very helpful and caring with all dealings. I liked her a not.She was so personable.Good experience at Alpharetta Mercedes..I was pleased.
The sales representatives were wonderful.
The sales representatives were wonderful. They were very helpful and caring. They really worked with me to make sure I was comfortable and at ease with the vehicle. They worked with me on pricing the vehicle. They checked on two vehicles for me to drive & be sure. Kyle was extremely helpful during the process. He helped with the minor details. He was always thanking me for choosing Mercede.Lori Mohr was terrific. She was very helpful and caring with all dealings. I liked her a not.She was so personable.Good experience at Alpharetta Mercedes..I was pleased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrific experience with all the staff at RBM of
Terrific experience with all the staff at RBM of Alpharetta, especially Lori Mohr. Answered all of our questions, very available and great communicator, and stayed with us long hours to make sure we made the right decisions. I even had my kids with me and everyone was so nice and friendly to them! Lovely experience that ended with a lovely car.
Terrific experience with all the staff at RBM of
Terrific experience with all the staff at RBM of Alpharetta, especially Lori Mohr. Answered all of our questions, very available and great communicator, and stayed with us long hours to make sure we made the right decisions. I even had my kids with me and everyone was so nice and friendly to them! Lovely experience that ended with a lovely car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Valued Guest, Thank you for sharing your experience! We’re so pleased to hear that Lori and the entire team made the process smooth, informative, and welcoming for your whole family. Lori’s dedication and communication truly stand out, and we’re glad she could help you find the perfect vehicle. We hope you and your family enjoy every mile in your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta
I recently purchased a Mercedes-Benz EQS 450+ and could
I recently purchased a Mercedes-Benz EQS 450+ and could not be more thrilled with both the car and the experience. From start to finish, Jeff Twiggs, Sales & Leasing Consultant, was exceptional to work with. Jeff was knowledgeable, professional, and genuinely attentive throughout the process. He took the time to understand what I was looking for and walked me through every detail of the EQS with patience and clarity. His deep understanding of the vehicle’s cutting-edge technology, luxury features, and performance really helped me feel confident in my decision. The EQS 450+ itself is an absolute dream—silent, smooth, and sophisticated, with a stunning design inside and out. It truly feels like the future of driving. If you’re considering a Mercedes-Benz, I highly recommend connecting with Jeff. His customer-focused approach and expertise made this one of the best car-buying experiences I’ve ever had. Thank you, Jeff—and thank you, RBM of Alpharetta!
I recently purchased a Mercedes-Benz EQS 450+ and could
I recently purchased a Mercedes-Benz EQS 450+ and could not be more thrilled with both the car and the experience. From start to finish, Jeff Twiggs, Sales & Leasing Consultant, was exceptional to work with. Jeff was knowledgeable, professional, and genuinely attentive throughout the process. He took the time to understand what I was looking for and walked me through every detail of the EQS with patience and clarity. His deep understanding of the vehicle’s cutting-edge technology, luxury features, and performance really helped me feel confident in my decision. The EQS 450+ itself is an absolute dream—silent, smooth, and sophisticated, with a stunning design inside and out. It truly feels like the future of driving. If you’re considering a Mercedes-Benz, I highly recommend connecting with Jeff. His customer-focused approach and expertise made this one of the best car-buying experiences I’ve ever had. Thank you, Jeff—and thank you, RBM of Alpharetta!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Nick, Thank you for the wonderful review! We're delighted to hear how thrilled you are with your new EQS 450+ and your experience with Jeff. His expertise, attention to detail, and dedication to each client are exactly what we strive for at RBM of Alpharetta. The EQS is an incredible vehicle, and we’re so glad Jeff helped make your transition into electric luxury both smooth and memorable. Thank you for choosing us—we look forward to serving you again in the future! All the best, Your Friends and Family at RBM of Alpharetta
Bill Favini was great to work with!
Bill Favini was great to work with! Couldn't ask for a smoother, quicker transaction. Very responsive and professional. Thanks!!
Bill Favini was great to work with!
Bill Favini was great to work with! Couldn't ask for a smoother, quicker transaction. Very responsive and professional. Thanks!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Jill, Thank you for the great feedback! We're so glad to hear that Bill made your experience smooth, quick, and stress-free. His professionalism and responsiveness are truly appreciated. Enjoy your new vehicle, and thanks for choosing RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta
Tim Holley was a joy to work with; responsive, warm, and
Tim Holley was a joy to work with; responsive, warm, and considerate. I certainly wasn't the kind of big spender who would seem to normally be RBM's customer, but Tim treated my family and I just like any of the dealership's other clientele.
Tim Holley was a joy to work with; responsive, warm, and
Tim Holley was a joy to work with; responsive, warm, and considerate. I certainly wasn't the kind of big spender who would seem to normally be RBM's customer, but Tim treated my family and I just like any of the dealership's other clientele.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Travise, Thank you for your kind words! We're so glad to hear that Tim made you and your family feel welcomed and valued throughout your experience. He truly embodies the respectful, responsive, and considerate service we strive to provide to every client, regardless of the purchase. We appreciate your trust and look forward to seeing you again at RBM of Alpharetta! All the best, Your Friends and Family at RBM of Alpharetta
There is no way this experience could have been better.
There is no way this experience could have been better. Kyle Edson is as great a salesperson/consultant as any buyer could ever do business with. Everything was straight forward and as professional as possible, but all interactions were also handled with a personal touch that made both my wife and I feel as if we were the only Mercedes buyers he knew. Kyle is a wonderful asset to both RBM of Alpharetta and to Mercedes USA! Having just switched from 17 years as a BMW owner to Mercedes, I regret it took me this long to visit and buy from Kyle and RBM. Super car buying experience!
There is no way this experience could have been better.
There is no way this experience could have been better. Kyle Edson is as great a salesperson/consultant as any buyer could ever do business with. Everything was straight forward and as professional as possible, but all interactions were also handled with a personal touch that made both my wife and I feel as if we were the only Mercedes buyers he knew. Kyle is a wonderful asset to both RBM of Alpharetta and to Mercedes USA! Having just switched from 17 years as a BMW owner to Mercedes, I regret it took me this long to visit and buy from Kyle and RBM. Super car buying experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ted, Thank you for such an incredible review! We're truly honored to hear that Kyle made your experience so memorable, personal, and seamless. His professionalism and dedication to each client reflect exactly what we strive for at RBM of Alpharetta. We're thrilled to welcome you to the Mercedes-Benz family after many years with BMW, and we’re so glad your first experience with us was such a positive one. We appreciate your trust and look forward to serving you and your wife for years to come! All the best, Your Friends and Family at RBM of Alpharetta
Linda Luu was great to work with, so was Rachel both very
Linda Luu was great to work with, so was Rachel both very courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lot about the vehicles, I would recommend this dealership to others.
Linda Luu was great to work with, so was Rachel both very
Linda Luu was great to work with, so was Rachel both very courteous and professional. Linda even started the delivery process because Martin was tied up with another customer. Linda and Martin both know a lot about the vehicles, I would recommend this dealership to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Valued Guest, Thank you for your kind words! We’re so glad to hear that Linda, Rachel, and Martin provided such courteous, knowledgeable, and professional service. We appreciate you recognizing Linda’s extra effort during the delivery process and are grateful for your recommendation. We look forward to welcoming you back to RBM of Alpharetta in the future! Kind Regards, Your Friends and Family at RBM of Alpharetta
debi and nick cardella walking into rbm alpharetta is
debi and nick cardella walking into rbm alpharetta is like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always listens to what we want without any pressure.The entire team Peter Levy Rachel in finance and most of all Jeff Twiggs are the only place we would ever purchase our vehicles from.If you want an experience a relationship with your dealership and sales professional go to r m alpharetta ask for Jeff and he will be like a family member .Thanks Jeff for taking care of us for many years we appreciate you so very much .Wish i could give a ten star⭐️
debi and nick cardella walking into rbm alpharetta is
debi and nick cardella walking into rbm alpharetta is like coming to visit family.Jeff Twiggs has been our sales professional for many years and many cars.He is kind caring knowledgeable and always listens to what we want without any pressure.The entire team Peter Levy Rachel in finance and most of all Jeff Twiggs are the only place we would ever purchase our vehicles from.If you want an experience a relationship with your dealership and sales professional go to r m alpharetta ask for Jeff and he will be like a family member .Thanks Jeff for taking care of us for many years we appreciate you so very much .Wish i could give a ten star⭐️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Debi and Nick, for such a touching and thoughtful review. It means the world to us that walking into RBM of Alpharetta feels like visiting family — that’s exactly the kind of experience we hope to create. Jeff, Peter, Rachel, and our entire team are honored to have earned your trust over the years. We’re truly grateful for your continued loyalty and kind words, and we look forward to being here for you for many more vehicles to come. Ten stars right back at you! All the best, Your Friends and Family at RBM of Alpharetta
Rbm and Jeff have definitely earned ten stars and we as always will recommend you to our friends and family .
Kyle made the entire leasing process smooth and easy.
Kyle made the entire leasing process smooth and easy. I really appreciate all he did. Lisa made the finance end quick and painless! :) Thanks RBM of Alpharetta.
Kyle made the entire leasing process smooth and easy.
Kyle made the entire leasing process smooth and easy. I really appreciate all he did. Lisa made the finance end quick and painless! :) Thanks RBM of Alpharetta.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Ms. O'Neal, Thank you for your kind words! We’re so glad to hear that Kyle and Lisa made your leasing experience smooth, efficient, and stress-free. We truly appreciate your trust in RBM of Alpharetta and look forward to assisting you again in the future. Enjoy your new vehicle! All the best, Your Friends and Family at RBM of Alpharetta
I just bought my new Mercedes today and had an awesome
I just bought my new Mercedes today and had an awesome experience with Lori Mohr! She came highly recommended by my friend, who bought a car from her just yesterday—and now I know why. Lori is incredibly knowledgeable, patient, and made the whole process smooth and stress-free. She’s also just a fun, down-to-earth person who made the experience genuinely enjoyable. Big thanks as well to David in Finance—he was friendly, funny, and made the paperwork feel easy and relaxed. If you’re in the market for a Mercedes, go see Lori and David. You’ll be glad you did!
I just bought my new Mercedes today and had an awesome
I just bought my new Mercedes today and had an awesome experience with Lori Mohr! She came highly recommended by my friend, who bought a car from her just yesterday—and now I know why. Lori is incredibly knowledgeable, patient, and made the whole process smooth and stress-free. She’s also just a fun, down-to-earth person who made the experience genuinely enjoyable. Big thanks as well to David in Finance—he was friendly, funny, and made the paperwork feel easy and relaxed. If you’re in the market for a Mercedes, go see Lori and David. You’ll be glad you did!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Cody, Thank you for the wonderful review! We’re thrilled to hear that Lori and David made your car-buying experience so smooth, relaxed, and enjoyable. Lori’s knowledge and genuine approach, paired with David’s friendly and efficient support, truly make a great team. We appreciate your trust—and your friend’s recommendation—and we’re so glad you chose RBM of Alpharetta. Enjoy your new Mercedes! All the best, Your Friends and Family at RBM of Alpharetta