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Crafts Cars

(260 reviews)
Visit Crafts Cars
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm Closed
Sunday Closed Closed
(207) 504-5558 (207) 504-5558

Reviews

(260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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HIGHLY recommend!!

Everyone was super friendly, professional and made me feel so comfortable! Highly recommend Crafts Cars to anyone looking for a smaller dealership that cares about you and not just getting your money!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Brenna! We hope you're enjoying your new CX-5!

Super happy!

They were helpful without being pushy! We test drove a couple of vehicles. The first had a taillight out. They had it fixed before we got back with the second! Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Heather!

Awesome dealership

I’m really happy with my new used truck. I like how they clean and service and put new tires on all their used vehicles. Mike helped with sales even though I already knew what I wanted, and he was very nice. Mark was really helpful with financing and helped me get insurance so I could drive it home that day. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dear Ingrid, Thank you for the wonderful words. We are so pleased to help you through the process and appreciate your choice to visit Crafts Cars. We look forward to working with you again. We hope you love your new Truck for a long time.

Came looking, Left with a nice used car. Thanks

Very friendly personal, easy processing and good quality used cars and trucks Thank you again. This was my 8th vehicle bought in the last 30 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jeff & Family, Thank you again for the terrific review. We appreciate your support and continued business and look forward to working with you again.

A Wonderful Surprise!

Was dreading it, but actually enjoyed my car buying experience at Craft Cars! Mike was SUPER to deal with...genuinely good person and absolutely no pressure experience. Had a good feeling right from the very start. The whole process went smoothly right down and through the financials. Will definitely be a repeat customer in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paula, Thank you for choosing Crafts Cars, we hope you love your new vehicle for a long time and look forward to working with you again.

The best car buying experience!

This dealership has 5 stars for a reason! As someone who is terrified of buying a car (and who had a terrible experience the first time), I cannot say enough good things about my experience with the guys at Crafts Cars. They worked with me, my budget and situation, and never made me feel uncomfortable or pressured into a decision. They were attentive, kind, and explained everything I needed to know in a language that I understood. I would recommend Crafts Cars to anyone who is looking for a pleasant buying experience. I can pretty much guarantee that my entire family will go to them first when in the market for a used car. Thank you especially to Mark and Dan! I love my new Chevy Tahoe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Laura, Thank you for the 5 star review. We sincerely appreciate your words and business. Thank you for choosing Crafts Cars.

Hands down best!

Hands down the best dealership I have ever had the pleasure of working with! I have been in the market for the perfect truck for about 7 months.. on a budget with the exact truck in mind. I kept failing and getting discouraged. Finally at the point of throwing in the towel and wasting my money on something that would not of made me happy forever I pulled into crafts. They knew what I could afford and what I wanted. I went in with a negative attitude thinking I wasn’t getting anywhere and I was very wrong. Dan met us outside to talk to us as soon as we got there and was nice and friendly and knew his stuff. Did not waste our time and got me approved in no time! The finance manager mark was awesome! He fought to get me the best deal possible and got me into something I could afford. I was not just another number or another car sold for the month and it was a refreshing change! I was very pleased with every part of the buying process from crafts and will be back! If you want a no hassle, trustful and smooth experience buying a vehicle go see them today! Don’t waist your time and energy like I did and make it your first stop!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelsey, We very much appreciate your taking the time to write such a wonderful review. We also appreciate your business, thank you for allowing us to help you through the buying process.

Great Customer Service

After almost 14 years of driving my minivan, it was time to get a new-to-me car. I had one requirement: a Ford. Crafts had a few available. We test drove one and decided that we wanted a newer model. Before we could test drive the one we had an eye on, it was sold. However, Dan encouraged us to come and see what else they had because they had one not yet on the website. Turned out it was THE one: a Ford Escape. It was one year newer with fewer miles. We test drove and then bought it. The customer service was great and the process very easy. It was hard to give up my beloved van but it was time and choosing to look and buy locally was a great decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Elizabeth, We appreciate your words and great review. We hope you love your new-to-you Escape. Thank you for your business.

Great customer service

Everybody, especially Mike Storm, was kind and helpful. They were honest, willing to take the time, trusting, and informative. I look forward to doing more business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Chaya for the terrific review and Choosing Crafts Cars for your new vehicle.

Was Easy and Great

This was by far the easiest no hassle purchase I have ever done. I drove buy Crafts Cars and decided to take a look, found a truck for a great price and bought it the same day. They took care of me, they were nice and did not hassle me. It was a great day, Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Crafts Cars. We hope you love your truck for a long time.