"Experience Clear and Simple Car Buying and Selling"
Megan helped me and was fantastic. She explained everything and made the buying process a great experience. They were fast and didn't try to oversell me... on warranties or options.
Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes... in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
BOUGHT CAR FROM THESE PEOPLE. HAD COOLANT LEAK FROM THE DAY WE PURCHASED IT. SERVICE HAD IT TWICE. COULDN'T FIND PROBLEM. TOOK IT BACK PAST SIX MONTHS... AFTER OUR LAST VISIT. NOW, THEY FINALLY FOUND THE PROBLEM THEY COULDN''T FIND TWICE BEFORE. NOW THEY WANT TO CHARGE FOR THE ONGOING PROBLEM. I' DON'T DO BUSINESS LIKE THAT. I GUESS THAT'S WHAT YOU GET FOR GOING TO CARMAX!