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Meet Richard Wood

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Sales
(190 reviews)

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Industry experience 30 years
Dealership experience 14 years

My family and I came to Florida when I was eight years old. Automax used to be a skating rink my sister and I would come to as kids. I have been employed at Automax for seven years now And they still won’t let me wear my rollerskates to work. I have one daughter and six crazy dogs. Something tells me I’m glad it’s not the other way around. If you ever find yourself at Automax, just asked for Rich, and I will give you the grand tour. Until then have a blessed day.

Reviews

Great experience with a quick turnaround and helpful,

Great experience with a quick turnaround and helpful, supportive staff. Rich was a great, upfront salesman and Matt & Romone handled everything quickly. Not the high-pressure, intimidating stereotype at all. Would 100% go back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala

He was very helpful and made the process super easy.

He was very helpful and made the process super easy. We will definitely see him again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Robert Woods and the loan officer answered all my

Robert Woods and the loan officer answered all my questions with the upmost professionalism. They made me feel comfortable and a valuable customer I would recommend this car dealership to friends and family! He showed me many cars until I was satisfied great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. The Sales Team at AutoMax Ocala

Great dealership.

Great dealership.Rich in sales has handled multiple purchases for our family. He always provides excellent service and is extremely knowledgeable about vehicles. Buddy in the financing department helped us to get the best rate for our purchase. He was extremely personable and had the answers to all of our questions. It has been an easy choice for our family to return to this dealership over the years. 10/10!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

Richard was great!

Richard was great! Will buy from you again! Love my car! Thanks Richard for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! The Sales Team at AutoMax Ocala

This is my second purchase at Automax, it won't be my

This is my second purchase at Automax, it won't be my last, great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

I called Rich asking about a great deal I saw online, we

I called Rich asking about a great deal I saw online, we got there late and unfortunately couldn’t contact a bank. Two days later after negotiations we got to an agreement and I got the car I wanted! Really happy with t their customer service as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rich and the team met your expectations. Thank you again for choosing AutoMax Ocala. We look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

richard was transparent and thorough.

richard was transparent and thorough. he made the process easy which is hard to do at a car dealership . automax had the perfect car for me and i recommend them over big dealerships

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Richard was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Was promised Full tank and nothing.

Was promised Full tank and nothing. I had good service up until then. Its about your word not the money,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at AutoMax Ocala

Rich was quick to reply to texts, pleasant to work with.

Rich was quick to reply to texts, pleasant to work with. And they were more than willing to h negotiate a deal that i was satisfied with. I would work with them again. Nobody gets 5-stars because it can ALWAYS be better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Paul, for sharing your experience with us! We're happy to hear it went well with Rich and truly appreciate your feedback. The Sales Team at AutoMax Ocala