Reviews
Write a reviewJust how could the experience from start to finish ever be greater? Well, simply and absolutely no where!! With every marketing ad expounding the 'perfect car', inundated with choices new, certified, and used; we added all that dynamic to current and previous rides along with anticipated perceived needs and future use. Notice some things missing? Reality and a true lack of basics. Simply put, too many choices out there, $$'s all over the place, and every offering vying for attention. Most on the road the last 4-5 years look way too familiar amongst themselves and all seemed to focus on being everything for everybody. We were getting nowhere, and being highly satisfied before working with Doug and Abby outline our three requirements with no preference as to how they might be approached. They were: LED Headlamps, power passenger seat, and a bench second row seats. Meeting them both a week ago Friday and outlining our specific interests, we were shown 6 vehicles representing 5 manufacturers, all meeting our criteria. A comprehensive knowledge, thorough orientation of each, and a comparison amongst them all along with a test drive eliminated the confusion, frustration, and uncertainty we had. Let's be honest, suffering in the noise and confusion of finally getting where we should have been earlier and firstly. A great and fair trade-in, extraordinarily reasonable below listing price, and absolutely everything completed by them to register, title, and coordinate insurance transfer. A handshake, check, and a couple fobs led to a complete familiarization, phone "pairing", and operational details. There's a place that takes, "Who you gonna call?" to where should you REALLY GO!! Thank You! Doug and Abby B/J K.
Just how could the experience from start to finish ever be greater? Well, simply and absolutely no where!! With every marketing ad expounding the 'perfect car', inundated with choices new, certified, and used; we added all that dynamic to current and previous rides along with anticipated perceived needs and future use. Notice some things missing? Reality and a true lack of basics. Simply put, too many choices out there, $$'s all over the place, and every offering vying for attention. Most on the road the last 4-5 years look way too familiar amongst themselves and all seemed to focus on being everything for everybody. We were getting nowhere, and being highly satisfied before working with Doug and Abby outline our three requirements with no preference as to how they might be approached. They were: LED Headlamps, power passenger seat, and a bench second row seats. Meeting them both a week ago Friday and outlining our specific interests, we were shown 6 vehicles representing 5 manufacturers, all meeting our criteria. A comprehensive knowledge, thorough orientation of each, and a comparison amongst them all along with a test drive eliminated the confusion, frustration, and uncertainty we had. Let's be honest, suffering in the noise and confusion of finally getting where we should have been earlier and firstly. A great and fair trade-in, extraordinarily reasonable below listing price, and absolutely everything completed by them to register, title, and coordinate insurance transfer. A handshake, check, and a couple fobs led to a complete familiarization, phone "pairing", and operational details. There's a place that takes, "Who you gonna call?" to where should you REALLY GO!! Thank You! Doug and Abby B/J K.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am extremely happy with my purchase of my 2024 Chevy pickup truck Doug was easy to talk to and a very straight up, honest man and I like that and I recommend highly if you want a good quality use vehicle go to Bud and Doug Walters auto sales. I am very happy with my purchase. thank you. 👍🏻👍🏻 Michael Gardner
I am extremely happy with my purchase of my 2024 Chevy pickup truck Doug was easy to talk to and a very straight up, honest man and I like that and I recommend highly if you want a good quality use vehicle go to Bud and Doug Walters auto sales. I am very happy with my purchase. thank you. 👍🏻👍🏻 Michael Gardner
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealership I have every dealt with. Amazing customer service. We have bought 6 vehicles from Doug Walter and have never regretted our purchases. We also use the Walter's service center for our vehicles, again great customer service. I trust this group explicitly. Jean Michaud, Scotts, MI
Best dealership I have every dealt with. Amazing customer service. We have bought 6 vehicles from Doug Walter and have never regretted our purchases. We also use the Walter's service center for our vehicles, again great customer service. I trust this group explicitly. Jean Michaud, Scotts, MI
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I have purchased all but one of my cars over the last 20+ years from Doug. The one is the only lemon I made the of buying a used car from another local dealer. B & D is the place to go for quality used cars and excellent service.
I have purchased all but one of my cars over the last 20+ years from Doug. The one is the only lemon I made the of buying a used car from another local dealer. B & D is the place to go for quality used cars and excellent service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The Walters team is fantastic. Abby was my salesperson and I think she was as excited to get me the car I wanted as I was. They gave me a great price for my trade in as well. I will go back to them first and recommend you do too!
The Walters team is fantastic. Abby was my salesperson and I think she was as excited to get me the car I wanted as I was. They gave me a great price for my trade in as well. I will go back to them first and recommend you do too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just purchased my third vehicle from Bud & Doug Walters. Many of their previous customers continue to deal with them which says so many positive things about this dealership. Their integrity, service, kindness, helpfulness and thoughtfulness are excellent. Anyone that is thinking about purchasing a vehicle, give Bud & Doug Auto Sales a try; you will not be disappointed in their carefully selected automobiles.
Just purchased my third vehicle from Bud & Doug Walters. Many of their previous customers continue to deal with them which says so many positive things about this dealership. Their integrity, service, kindness, helpfulness and thoughtfulness are excellent. Anyone that is thinking about purchasing a vehicle, give Bud & Doug Auto Sales a try; you will not be disappointed in their carefully selected automobiles.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 cars were A plus experience! Walters Auto searched for the best reliable cars for our grand kids and us. Each purchase was excellent. Knowing Walters’ honesty and integrity gave us confidence that we all have a great looking car that is reliable, fair price.
5 cars were A plus experience! Walters Auto searched for the best reliable cars for our grand kids and us. Each purchase was excellent. Knowing Walters’ honesty and integrity gave us confidence that we all have a great looking car that is reliable, fair price.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My husband and I have purchased several cars over the years and trust this dealership to be honest and trustworthy. We have never been disappointed in any purchase we've made with them. Customer service is top notch. I've recommended this dealership to family and friends who are equally as happy with their purchases.
My husband and I have purchased several cars over the years and trust this dealership to be honest and trustworthy. We have never been disappointed in any purchase we've made with them. Customer service is top notch. I've recommended this dealership to family and friends who are equally as happy with their purchases.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
my husband and i just purchased a 2007 toyota highlander from doug and abby.. its such a nice car, we love it. my brother had purchased a nissan from here in July and he too is very happy with it. the nicest people ever!!
my husband and i just purchased a 2007 toyota highlander from doug and abby.. its such a nice car, we love it. my brother had purchased a nissan from here in July and he too is very happy with it. the nicest people ever!!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Met with Abby and her Dad,Doug. Very pleasant and helpful & they are not pushy about selling their vehicles. Abby guided me through the whole process of my mew car. ( 18’ Ford Escape) beautiful car.) I would highly recommend this place to anyone who is looking for a great vehicle. Abby took care of getting all the paper work needed.
Met with Abby and her Dad,Doug. Very pleasant and helpful & they are not pushy about selling their vehicles. Abby guided me through the whole process of my mew car. ( 18’ Ford Escape) beautiful car.) I would highly recommend this place to anyone who is looking for a great vehicle. Abby took care of getting all the paper work needed.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase