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Florida Auto Exchange

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (284 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought my son's first car from Grant

Grant was awesome! We had alot of questions and concerns and he addressed them all wonderfully. I've had nightmare experiences purchasing cars in the past and this was, honestly, the best experience I've had. He didn't make me feel rushed and answered all my questions in a way I could understand and be comfortable with. I will recommend him to my friends and family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought a Dodge Ram from Grant!!

I came in just looking for a vehicle and Grant was so Nice and Helpful that I couldn't help but to purchase a vehicle from Him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Beware!!!!!!!!

Do Not Buy From Florida Auto Exchange !!!!!!!!! I purchased 04 lChevy PU on Aug 21 , 2017. It's been 3 weeks the svc dept has had my truck for oil guage and AC issues. I have tracked my truck down at Dimmitt Chevrolet after several unanswered calls and text from my salesman Grant or svc advisor Justin and most recent the owner Jeff Rhodes Jr. I have been completely civil even through this text but want to make anyone interested in buying from this dealer you will probably regret your decision like I am. There is absolutely no urgency from anyone there to contact me about repairs or a courtesy call on what the progress is. Again 3 weeks this is going on even hhough they finally gave us a rental after the first 2 weeks of no repairs made to truck but it sat on there lot. I owned garage for 19 years up north and have never seen the lack of concern for a recent buyer. It's Tuesday night after Irma and they will use that as an excuse but all they have to do is give Dimmitt the ok to repair. My guess is they want dealer to diagnose problems and then take back to there shop to repair. This will take more time I won't have truck and I have to be concerned with mechanic repairing a problem they couldn't diagnose. Anyone with advise email me but most of all STAY AWAY !!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome Service from Grant

I've been coming here for over 14 yrs now. Grant, Dick & Joy make it all worthwhile. I have also sent three ppl (non related) here as well, with all positive feedback/results . :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car

Thank You, great to know there are people that are willing to help others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First car

Came in with a sad face , left out feeling happy an overjoyed best people Great Customer service . We got exactly what me an my girlfriend were looking for they made all our dreams come true for our very FIRST car . Paula Mangeon made us feel like we were at home I mean she was so nice an happy made it feel good to see somebody have our back on something so special we were looking for & just when we gave up thinking that we was going to walk out of there with out are car she hit us with the best gift we had all years . Thank you so much for everything you guys Are truly the Best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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really up to par

Dan Stockdale was very quick to help what we were looking for, very friendly. The process was long but what car buying process isnt. great place to get a used vehicle. will recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I Bought a vehicle form Grant

i was referred here and I drove out within 2 hours. I was impressed with the vehicle selection and the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service from Magic Dan!

Very pleasant transaction. Easy to deal with, made us feel at ease through the entire process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great customer service. super salesman Grant

From the first time i called the dealership was nothing but the best experience. The next day I came to the dealership and was greeted by gentleman named Grant and he treated me like i was his best friend. Everything he said he would do he did. The finance lady Joy was a pleasure to work with. I bought many vehicle over last 10 years.. in all honesty this is one of the best experiences I ever had. From someone living in this area since 1969.. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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