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JTs Kia of Rock Hill

(374 reviews)
Visit JTs Kia of Rock Hill
Sales hours: 9:00am to 8:00pm
Service hours: 9:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 9:00am–8:00pm
Tuesday 9:00am–8:00pm 9:00am–8:00pm
Wednesday 9:00am–8:00pm 9:00am–8:00pm
Thursday 9:00am–8:00pm 9:00am–8:00pm
Friday 9:00am–8:00pm 9:00am–8:00pm
Saturday 9:00am–8:00pm 9:00am–8:00pm
Sunday Closed Closed
New (803) 218-9356 (803) 218-9356
Used (803) 218-9461 (803) 218-9461
Service (803) 218-9193 (803) 218-9193

Reviews

(374 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of JTs Kia of Rock Hill from DealerRater.

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Another Great Experience

We recently purchased our third new Kia in 4 years at JT'S. Once again the entire process was easy, quick and painless. "Our" salesman, Billy Addison is the best. He listens well, is easy-going and never pressures you. Service & Parts departments are great. DJ in Service and Tom in Parts are both Excellent. I'm old and cranky and a bit impatient with car dealers. I have bought lots of new cars in my 55 years of driving and this dealership in one of the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for coming back to JT's Kia of Rock Hill! It means the world that you would say we're one of the best dealerships you've been to. We especially love that Billy made your recent buying process easy and straightforward. We appreciate your business and continued support!

Professional and Patient

Mr. Neely worked with me to help me get the best deal to meet my needs. He was very professional and patient. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love reviews like this one! It's fantastic to hear that Mr. Neely helped pair you with the best car at the right price. Thank you for coming to JT's Kia of Rock Hill!

They were so nice, and very helpful.

I took my car in for repairs and they exceeded all my expectations. This was an overall great experience! They were so nice and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Linda! Thank you for your review of JT's Kia of Rock Hill. It is wonderful to hear that you had a great service appointment with our team. We appreciate your business and hope to see you again in the future.

Happy

My experience at JT Kia was great everyone was friendly kind and nice I especially want to thank Andrew he help me and my friend get a car. He was really kind to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Sabrina! We are so happy that Andrew helped you and your friend get into a new car. All of us at JT's Kia of Rock Hill appreciate your positive feedback.

The Kia review

The overall experience was great but, there were a few things that need improvement - detailing( there were smudges on windows) - there was a wasps nest under the hood of the car - pollen was also everywhere under the hood of the vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Mel - We really appreciate your feedback and apologize for overlooking these details. I'm going to pass your review along to my team to make sure that these mistakes do not happen again. I hope we have the opportunity to deliver five-star service next time. Thank you, Cliff Tanner - General Manager - cell 803-420-1462

Best Dealership in SC

So my family has gone to this dealership since I was young. I know that makes me sound biased, but that doesn’t mean I could afford the car I wanted let alone be accepted with my credit score. But working with Tyshaun Neely today was a dream. I had moments where I let them know I couldn’t afford a payment too high and they really worked with me. I ended up being able to purchase a Kia Forte at a price I could afford. Seriously, they will work with you as much as they can. Super amazing employees at JT’s Kia in Rock Hill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are honored that your family has been lifelong customers. Thank you for the wonderful compliments of Tyshaun and our team at JT's Kia of Rock Hill. We love knowing that you are happy with your Kia Forte purchase. We look forward to seeing you when it's time for your first oil change.

Best car dealership in Rock Hill SC

Darious Moultrie.,was awesome him and the manager Ty I believe work out a greattttt deal for me not only am I saving with the smart pay I got the best Platinum program with the protection plan that gives you perks as well so if you end need of a car JT Kia is the place to go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that you got the best deal around with us at JT's Kia of Rock Hill! Thank you so much for the kind words about Darious and for recommending us.

Terrific experience. Easy, smooth and simple transition

Freddie did an outstanding job of providing all of the information I asked for. She was very friendly, informative and helpful. Very seamless transaction. Also, Mr. James made sure my new vehicle was clean, detailed and shiny as I left the lot! Thank you, sir!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We couldn't ask for better feedback than this! It's wonderful to hear that Freddie made your car-buying process seamless. We also love that you drove home from JT's Kia of Rock Hill in a freshly cleaned car. Thanks so much and safe driving!

Ms.Alonzetta Cook

Kia made buying a car a good decision tks so much I definitely will recommend my family and friends,keep giving great service and making people happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alonzetta - Happy customers make us happy! We are thrilled that your car-buying experience at JT's Kia of Rock Hill was such a success. Thank you so much for your review and for recommending us to your friends and family.

Amazing service!!

My experience at JT in Rock Hill was quick, and painless. My salesman, David P. Was very nice and helpful. They worked with me, and I was able to drive off the lot with my new car!! Highly recommendable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is what we love to read! It's fantastic that your car-buying process was so easy and that you drove home from JT's Kia of Rock Hill in your new car. Congratulations and thank you so much for the excellent review.