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Eastern Shore Toyota

(644 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 11:00am–6:00pm Closed

Reviews

(644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eastern Shore Toyota from DealerRater.

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Amazing customer service

I couldn’t be happier got a great value for my trade almost zero haggle on price. I couldn’t have been treated better if I was the owners own son. One of the best experiences I’ve ever had purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A very Good experience in purchasing a new vehicle.

We have a couple that purchased their new vehicle from Easter Shore Toyota and they recommended them to us. We went down on a Tuesday after I got off of work and found what we wanted and more. We had been looking at a different type vehicle and that just was not working out and it did not have anywhere close to the options that they Toyota has on it. We love our new Toyota. The people we worked with were extremely friendly and new what they were talking about. They showed us all of the extra options on the 2019 Highlander that we purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying was a snap.

Purchasing our new Toyota C-hr was a snap here. The salesman, Mack, was so easy to work with. He made my time spent at the dealership enjoyable. I was able to come in and NOT have to sit all day waiting and feeling pressured into a purchase. The process was smooth. I have purchased several vehicles from Eastern Shore Toyota (Mack specifically) and will continue in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing Experience

Seab Campbell was so easy to work with. Engaging personality, really well informed and totally attuned to my comfort. It was on of my all time great car buying experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nathan was very helpful and professional.

This was the best experience! They helped get out of my vehicle that was seriously upside down in. I didn’t think it was possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer experience

Emily was amazing !!!! Just a great experience from walking into the door until we walked out of the door 6 hours later with our new car...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience

Great experience after my 3 vehicle from eastern Shore Toyota. I went for a servicing and came out with a new vehicle and better interest rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience-Great Deal

Made an appointment-met out front with a smile by Mr Ed. No pressure- good trade in value- great deal on New vehicle- left happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Loyal customer not helped

I’ve been a loyal customer and have purchased many cars from eastern shore Toyota for many years. Recently contacted a sales person, I was passed around. Was told to drive over from mobile and when I arrived, the person who I was suppose to see was not there anymore. I asked for the original sales person and even called that person myself and they never came. Very upset and have never been treated like that in all the years I have been a customer. I will never shop there again. I was even going to bring my daughter to do her first purchase on her own, but I’ll now be taking her some where else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying my RAV4

I started out dealing with a bad salesman, now he is gone! I found out that Zachery was working there and decided to give them another chance ONLY because Zachery was working there! I am very very pleased with how he went above and beyond to find this car for me. I was wanting a particular exterior & interior color on a certain model, so this car had to be located. I am also happy with the price they met with me on.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.