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Thompson Toyota

(670 reviews)
Visit Thompson Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–7:00pm
Tuesday 8:00am–7:00pm 7:30am–7:00pm
Wednesday 8:00am–7:00pm 7:30am–7:00pm
Thursday 8:00am–7:00pm 7:30am–7:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (267) 337-6461 (267) 337-6461
Used (267) 327-4920 (267) 327-4920
Service (215) 660-4861 (215) 660-4861

Reviews

(670 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompson Toyota from DealerRater.

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Great customer service and the best price around. I...

Great customer service and the best price around. I traveled from NH to PA to buy my car from Thompson. I bought my first car (Toyota Corona) from Thompson in 1981 and have been buying from them since.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

What a great story. Customer loyalty is crucial and we are thrilled hearing you purchased your Toyota Corona in 1981 and have kept coming back to us! Thank you for taking time to write this review. Feel free to contact us if there is anything you need. Thanks again for choosing Thompson Toyota and don’t forget to like us on Facebook and follow us on Twitter! Regards, Thompson Toyota

Great experience purchasing our new vehicle. We saw it...

Great experience purchasing our new vehicle. We saw it online at a great price and worked out most of the details over the phone as we were traveling over 500 miles to finalize the purchase. Everything was as expected when we arrived. Very fair on our trade in. We had our two young children and dog with us and the entire team of people we worked with we're very patient. I'd recommend this dealership. Matt was extremely helpful answering many questions prior to our arrival at the dealership and had everything ready for us. Shannon in finance was also great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the comments about Matt, Shannon and with our entire staff on being patient. We love hearing this type of feedback because we strive for high levels of customer service. We appreciate you taking time write the review and please feel free to contact us, if you need anything at all. Make sure to follow us on Twitter and like us on Facebook for exclusive offers.

Tim was great to work with. He made a typically painful...

Tim was great to work with. He made a typically painful car buying experience quick and easy. He worked very hard to help us get a price and financing that we could afford on our new car. We will hopefully be back for another car soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to write this review and the comments about Tim! We always appreciate feedback like this. It was also nice hearing that the entire process was excellent throughout with price and financing. Make sure to see our specials and like us on Facebook and Twitter.

Tim was honest, professional, and friendly. He quickly...

Tim was honest, professional, and friendly. He quickly understood what we were looking for and delivered. Gave us a fair price for our trade in and we had a hassle free experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time to write this review and for the great comments about Tim. We are glad to hear that we are competitive and were able to meet your needs on your trade in. Feel free to contact us, if you need anything.

Had a great experience working with Tim. I let him know...

Had a great experience working with Tim. I let him know what I needed and he made the perfect recommendation. I was extremely pleased with the pricing and overall experience. I love my new car and highly recommend Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! We appreciate the outstanding comments about Tim and that your overall experience was excellent. We strive to always maintain high levels of customer service. Don't hesitate to contact us if you need anything.

Loved the service! Thanks so much! Tim and Sheerah were...

Loved the service! Thanks so much! Tim and Sheerah were amazing to work with. I am very happy with my choice. Excellent Excellent Excellent Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to write this review. Thanks also for the excellent comments about our service department with Tim and Sheerah. Feel free to contact us, if you need anything.

I just purchased my 3rd car from Thompson Toyota, and...

I just purchased my 3rd car from Thompson Toyota, and couldn't be happier how the entire process went. I almost purchased a different car make from another dealership and I am so glad that I didn't. I first spoke with Shara Cooney (not sure my spelling is correct)their internet sales coordinator, and she got the process started and worked thru the initial phone calls. Nicole Barkus was my sales rep and she was great to work with. She made the sales process great, and did a wonderful job showing me all the features of my new car, and kept my wife and I laughing until we drove away. Mike in the finance department found a few ways to save me money on my payment, that was something that I would have never known I qualified for, and that just topped it off. If you are in the area, Thompson is the place to go for you new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.
Dealer response

We are so pleased you continued to purchase your 3rd car through Thompson Toyota. Thank you for taking time to write this review and for the gracious comments about Shara, Mike and Nicole. You have to love those new features on the Toyota! Contact us, if you need anything else.

Ron Copelin is highly professional. At no point did I...

Ron Copelin is highly professional. At no point did I feel I was being pressured to make a quick decision. Ron was in constant contact with me as the dealership did not have the color of the Prius I desired in stock. A call was placed and the car was delivered in a reasonable amount of time. At the time of purchase, Ron made the process very smooth. He has been called the "Prius expert" by his colleagues. This is the third Prius I have driven. Ron introduced me the new features in the 2012 model. Again, I highly recommend Ron as a salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time to write this review and for the outstanding comments about Ron. We always strive for high customer service levels and were glad we could get the color and features you desired on the Prius. If you need anything, please don't hesitate to contact us.

I bought one car from Jim and he was great. I went back...

I bought one car from Jim and he was great. I went back two days later and bought a second one. Jim was one of the easiest people I have worked with when buying a car. He was fair on pricing on the new cars and both trades. I am loving the new 2012 Camry and the 2012 Prius for my wife. We also have had great experiences in the service department with team gold with adviser Beth. Service has been fast each time I went in for the free 1000 mile oil change and check up. Yes these guys actually do it at 1000 mile unlike the other Toyota dealer in Lansdale/Montgomeryville that I won't mention the name. I also had horrible experiences at the one in Lansdale service also. Thanks again Jim. We love both cars and the experience we had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review. We love it when we hear such outstanding comments about our employees. Hearing that Jim met and exceeded your expectations makes us know we are doing a good job. Enjoy your 2012 Camry and the 2012 Prius and contact us, if you need anything.

We came to Thompson without an appointment at 9:30am -...

We came to Thompson without an appointment at 9:30am - after visiting the dealership and testdriving the Highlander, we went to a few other dealerships who's sales people and products just didn't compare. We went back to Thompson that day and drove home in the new car. Thanks to John for working with us - we're definitely looking forward to working with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We appreciated you taking the time to write this stellar review! We pride ourselves on customer service and were glad to hear that compared to other dealerships, that the our people (John specifically) and our products excel. Don't hesitate to contact us if you need anything.