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Rodman Ford

(815 reviews)
Visit Rodman Ford
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (508) 718-2084 (508) 718-2084
Used (508) 718-2080 (508) 718-2080
Service (508) 718-2465 (508) 718-2465

Reviews

(815 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rodman Ford from DealerRater.

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Easiest car purchase ever. They gave me a very good trade...

Easiest car purchase ever. They gave me a very good trade in allowance and Andrew was very professional and accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Definitely Recommend

After dealing with pushy sales people it was a pleasure to work with Gavin. I highly recommend asking for him when you come into the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is a very friendly and accommodating dealership. I...

This is a very friendly and accommodating dealership. I found the car I was looking for and am very happy to recommend Rodman Ford to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Buyer BEWARE OF THESE SCAM ARTISTS! I was asked to turn...

Buyer BEWARE OF THESE SCAM ARTISTS! I was asked to turn in my lease on April 3rd. Was told they needed my car back. Jim was very busy, took my key and said he’d be in touch. Well my bank account got automatically withdrawn a week later for a full payment. Ford credit said Rodman should have closed it out, but they didn’t. Ford credit said I would be refunded the $639 when they closed it. Well next month I get a letter from the credit bureau that my credit is delinquent for May’s payment. The salesman Jim admitted to me in writing he made a mistake in asking for it back, he thought it was a 36 month lease. He didn’t say he would fix it, started ignoring me and refused to tell Ford credit they had my car. Lied to them, waited until June 9th and told Ford credit I returned it June 9th!!! Jordan and Marco then tried to get me to LIE and say I bought the car, but my lawyer advised against lying on a legal document. I now have a lawyer involved and it is a complete disaster. Jim will not admit that they took my car in April, keeps dodging my calls and texts. He picked up once by mistake, told me it was in managements hands and hung up on me!! These are scary people who are okay with lying! Do NOT get involved with them. This is costing me a fortune. My lawyer told me Franklin Ford is MUCH more ethical than these guys, as I’m not the first complaint he’s had against them. I hope this review helps some people buy somewhere else! You do not want this financial headache or credit disaster.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim was extremely helpful throughout the whole process...

Jim was extremely helpful throughout the whole process and went the extra mile. Everything was quick and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

2021 Ford Explorer

I love my 2021 Ford Explorer! Buying it from Jim at Rodman Ford was a great experience. Everyone in the sales department was very nice. Dylan and the service department has been excellent so far when I need to bring it in for maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Caroline, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Rodman Service

Another smooth service experience. I forgot to ask about a military discount on this service and the previous service this year. The BMW dealership gives the discount on parts and services. I am a loyal Rodman Ford customer for over 30 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Rodman Ford Sales Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

good vehicle buying experience

Had an easy buying experience with Jim and Jordan. They addressed my concerns and took care of the things I felt needed to be done to the vehicle before i purchased it. They took care of everything from insurance to RMV. The suv was detailed and cleaned when I arrived to pick it up. I didn't feel pressured or any underhanded business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mark, we're happy you found our staff to be so supportive during your experience here at Rodman Ford Sales Inc. Feel free to reach out to us if you need anything. Have a wonderful day.

aro542002@yahoo.com

Rodman Ford had my car for three days. Had it towed because of Tacometer issues. They took it out for a test drive three days and found nothing wrong. I asked them to change the air filter which they did and only charged me for the air filter. They are great and I would recommend them to any of my friends. They were were very pleasant on the phone also

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Jim made the process nice and easy. Very knowledgeable...

Jim made the process nice and easy. Very knowledgeable about the vehicle I was purchasing. He was prepared before I got there so to not waste any of my/our time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.