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Destination KIA

(7,527 reviews)
Visit Destination KIA
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2013 national dealer award
2020 consumer dealer award 2015 consumer dealer award
New (518) 708-8670 (518) 708-8670
Used (518) 708-8661 (518) 708-8661
Service (518) 708-8665 (518) 708-8665

Reviews

(7,527 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Destination KIA from DealerRater.

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Everyone was very pleasant when we purchased our...

Everyone was very pleasant when we purchased our certified pre-owned Kia Sedona. We wouldn't hesitate to recommend Destination Kia to our family and friends.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I needed a safety sensor fixed and no one was there who...

I needed a safety sensor fixed and no one was there who was qualified to do that work. The person I made the appointment with knew I needed this type of work and scheduled me for a Saturday when that type of work isn't done. It is a one hour round trip for me to get to Destination Kia. Now I have to go back.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had an excellent experience working with the staff...

We had an excellent experience working with the staff with our recent purchase of a Kia Telluride. Staff was personable and professional and we couldn’t be happier with our experience. We traveled almost three hours to make this purchase and the staff accommodated our needs by having everything ready for our arrival. We felt very positive leaving this dealership and highly recommend working with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the worst experience I've had in a service depth...

This was the worst experience I've had in a service depth it took 5 days for the car to get in to be looked at and then it seemed like they didn't want to look at it then they tried to bill me for something that should have been covered by the warranty I had to argue with the service manager. In short it was the worst experience I ever had and I will not be going back

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a very good experience. I had questions about a...

I had a very good experience. I had questions about a leak in my tire and the service team worked overtime to fix it! Thanks Rich!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Have had my vehicle and my daughters vehicle there...

Have had my vehicle and my daughters vehicle there several times for service. Always had a good experience. Our service coordinator Marshall has always been helpful and kind.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We couldn't be happier with the full experience we had...

We couldn't be happier with the full experience we had purchasing our telluride. Liam was amazing at communicating at every step during the process. We would definitely drive almost 3 hours again for such great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Advisor was great, called me as soon as my car was ready,...

Advisor was great, called me as soon as my car was ready, went over the visit with me. He explained the recall to me. Very satisfied with the services provided

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient great customer service clean everything is...

Efficient great customer service clean everything is explained before your work is started your vehicle is finished in the time frame they give to you your car is washed and your on your way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly staff and knowledgeable about vehicles....

Very friendly staff and knowledgeable about vehicles. Fully explained pricing and payment options and interest rates available. Willing to provide follow up tutorials on electronic items in vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.