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Destination KIA

(7,528 reviews)
Visit Destination KIA
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2013 national dealer award
2020 consumer dealer award 2015 consumer dealer award
New (518) 708-8670 (518) 708-8670
Used (518) 708-8661 (518) 708-8661
Service (518) 708-8665 (518) 708-8665

Reviews

(7,528 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Destination KIA from DealerRater.

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Very friendly staff and knowledgeable about vehicles....

Very friendly staff and knowledgeable about vehicles. Fully explained pricing and payment options and interest rates available. Willing to provide follow up tutorials on electronic items in vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a CPO 2017 Sportage. Something was wrong with...

Purchased a CPO 2017 Sportage. Something was wrong with the heat. We were told the CPO warranty would not cover it and the original warranty had expired just weeks earlier. The heat had not been working for a long time (the mechanic said he knew that to be true) but still would not cover it under the warranty. Not only would they not covered under the warranty but they charged us almost $200 to tell us what the problem was....then wanted another $300 to fix it. Not a chance I will ever come back for maintenance.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After my daughters car wouldn’t start I contacted the...

After my daughters car wouldn’t start I contacted the dealership after I made an online appointment because I needed to get the car flatbeded to the dealership and had to know where they wanted to put the car and after that they had the car in and finished before my scheduled appointment. Very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dealership was great. I've done this review 3 times now...

Dealership was great. I've done this review 3 times now so I'm just typing words to fill up the minimum requirement. By the way, having to write a review for service discourages people from wanting to do these.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marshall is such an asset to destination.Can’t wait to...

Marshall is such an asset to destination. Can’t wait to purchase another KIA They really watch out for their customers Thank you so much for all the effort

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service - they were friendly and helpful. They are...

Great service - they were friendly and helpful. They are always helpful and make sure the car is safe and the repairs are done efficiently and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Destination Kia in Albany was so easy to work with and...

Destination Kia in Albany was so easy to work with and had kind and helpful dealers. They held a car for me and listened to what I needed or wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They delivered as promised. There was way too little...

They delivered as promised. There was way too little flexibility on price and lease terms. In the end I got the car I wanted at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Misleading advertised prices. refused to sell me a...

Misleading advertised prices. refused to sell me a vehicle. very condescending "we're the largest Kia dealership from here to Florida" attitude. promised me a vehicle then sold it out from under me. too busy with customers to help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Superb job by the dealership and by Nick. After...

Superb job by the dealership and by Nick. After relatively poor experiences elsewhere, Nick worked closely with us to resolve our challenges and help us purchase the car we hoped for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.