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Duncan Suzuki

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sales

Good customer service and very friendly. Felt comfortable driving the car and looking at it.fast and easy paper work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2014 Jeep Compass

Excellent buying experience. Zack Johnson was very knowledgeable and courteous. Would gladly do business at Duncan's again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great salesperson

Emma Rodriguez was awesome to work with. She was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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White Mustang

Everything went smooth and quickly. Traded wheels and removed unwanted decals

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A great win - win experience.

The team at Duncan was one of the best I have experienced. Purchasing a new vehicle can always be stressful. Emma in Internet sales came in on her day off to help me and made me feel very comfortable. Everyone was kind and helpful and it turned out to be a win - win experience. Try them you won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Duncan Suzuki

Pleased with salesperson both polite and informative. Answered all my questions and made me feel welcomed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New truck

It was a very good exdit was a very good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were very pleased

Emma treated us great we were very pleased with the fast and friendly service we received

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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awesome to deal with

This is how car buying should be!!! Easiest car purchase I ever made. Ask for Kyle. He is awesome to deal with and really went the extra mile. After a couple texts, emails and phone calls went to Va from Ga to purchase car. Kyle met me at airport an hour away from dealership. Got me cheaper price by asking GM to discount car further and they agreed to half processing fee. Hooked my IPhone up to car to play my music, showed me how to place calls to my contacts, and use Google maps to get around. Even touched up miniscule scratch with touch up paint. Everyone there friendly and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Suburban Buyers from Iowa

My husband and I purchased a 2004 Chevy Suburban that is fairly rare to find from Damion Stanovcak at Duncan Suzuki. We found the ad for this vehicle at www.cars.com. We decided on Thursday to drive to Virginia to purchase this SUV, by Saturday we were driving it home to Iowa. After several calls, emails and text messages (several after hours) Damion not only helped us find MY perfect SUV but he helps us find local hotels, restaurants and entertainment. At one point, I text him late Friday night (well after he was home), asking him about the area. His response was immediate, even are at 9pm. Damion even helps detail it so that it was clean when we left with it. I totally love my Suburban and am so happy that all the staff at Duncan Suzuki was so helpful. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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