Reviews
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Good customer service and very friendly. Felt comfortable driving the car and looking at it.fast and easy paper work.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 Jeep Compass
Excellent buying experience. Zack Johnson was very knowledgeable and courteous. Would gladly do business at Duncan's again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great salesperson
Emma Rodriguez was awesome to work with. She was very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
White Mustang
Everything went smooth and quickly. Traded wheels and removed unwanted decals
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A great win - win experience.
The team at Duncan was one of the best I have experienced. Purchasing a new vehicle can always be stressful. Emma in Internet sales came in on her day off to help me and made me feel very comfortable. Everyone was kind and helpful and it turned out to be a win - win experience. Try them you won't be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Duncan Suzuki
Pleased with salesperson both polite and informative. Answered all my questions and made me feel welcomed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New truck
It was a very good exdit was a very good experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We were very pleased
Emma treated us great we were very pleased with the fast and friendly service we received
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
awesome to deal with
This is how car buying should be!!! Easiest car purchase I ever made. Ask for Kyle. He is awesome to deal with and really went the extra mile. After a couple texts, emails and phone calls went to Va from Ga to purchase car. Kyle met me at airport an hour away from dealership. Got me cheaper price by asking GM to discount car further and they agreed to half processing fee. Hooked my IPhone up to car to play my music, showed me how to place calls to my contacts, and use Google maps to get around. Even touched up miniscule scratch with touch up paint. Everyone there friendly and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Suburban Buyers from Iowa
My husband and I purchased a 2004 Chevy Suburban that is fairly rare to find from Damion Stanovcak at Duncan Suzuki. We found the ad for this vehicle at www.cars.com. We decided on Thursday to drive to Virginia to purchase this SUV, by Saturday we were driving it home to Iowa. After several calls, emails and text messages (several after hours) Damion not only helped us find MY perfect SUV but he helps us find local hotels, restaurants and entertainment. At one point, I text him late Friday night (well after he was home), asking him about the area. His response was immediate, even are at 9pm. Damion even helps detail it so that it was clean when we left with it. I totally love my Suburban and am so happy that all the staff at Duncan Suzuki was so helpful. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase