Reviews
The service department was very helpful.
The service department was very helpful. They kept me updated on the progress. In the meantime they provided me with a rental car. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Brenda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Morrie's 394 Hyundai, we look forward to having you as one of our valued customers for many more years to come!
Professional and quick service.
Professional and quick service. Overall, had a great experience. Service was quick and workers were polite and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Morrie's 394 Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Did help me get the job done and help me get done what i
Did help me get the job done and help me get done what i could at the tlme nice customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out, Sandy. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Morrie's 394 Hyundai!
Even with an “as is” car there should be a minimum to fix
Even with an “as is” car there should be a minimum to fix everything to working order. There’s no way to find all the small problems before buying, that should be left on the dealership to explain all issues they are not willing to fix before sale, left a sour taste in my mouth. Charged me for issues already known and told to them by me and they come back with basically nothing done and a bill for 1 hour worth of work for $160. Took forever for management to come talk to me while car was being put in service while I was possibly thinking the service will be free. After service was completed where I was told I have to pay for the labor for nothing done except 1 screw put in for 1 hour worth of work, management came and talked to me about something they could do, which was nothing in terms of labor cost. Really bad look from my side dealing with Morries 2x now, first time I bought another Audi from the Morries Ford I also got the run around and told lies to my face at the beginning just so I would be happy and get me out the door. A good example of good service is a place called Samaritan Tire Minnetonka, they only charge me for actual work done when you’re a returning customer. Had a weird sound and flapping noise under the previous car and they took it in, drove it around, lifted it up, and told me it was just a plastic piece that was flapping around and they tied it down, then gave me back my car free of charge and told me it was no big deal so they charged me nothing. Morrie’s is so bad in comparison. I will not be coming back and of course will be telling everyone of these stories years to come.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry you feel this way. You purchased a 2013 Audi with 100k miles, we agreed on that hat to be fixed when you purchased it. The vehicle is considered as is which means there are no warranties with it and you knew this. We were able to work with you on some items to be fixed but in the end when do you take ownership of your vehicle?
I take ownership and take care of it myself for things that happened while I owned it, not before. These are just small fixes you guys could have covered but choose not to because you do not value your actual customers. The headlight I understand because it’s so expensive, but everything else (foglight leaking and taillight being loose) should be covered. Also charging me 160 dollars for 1 hour of work that was just looking at it with the info that I gave you guys to begin with, minus drilling in literally 1 screw for the front lip, then coming back and telling me that I need to order parts for obvious things we could have looked just looked up through the vin. I can already tell from that experience the type of service you guys will provide.
Very helpful getting me the best deal and out of there as
Very helpful getting me the best deal and out of there as quick as possible
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!
They check in on you regularly to see how new vehicle is
They check in on you regularly to see how new vehicle is performing and make sure everything is taken care of
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Morrie's 394 Hyundai.
Very helpful and timely service.
Very helpful and timely service. Everyone is knowledgeable, kind and professional. I would recommend Morries to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Morrie's 394 Hyundai, we look forward to having you as a valued customer for many years to come!
Modern, clean and welcoming dealership.
Modern, clean and welcoming dealership. Kid friendly with an area just for them to keep entertained with coloring books, snacks and cartoons on TV. Fresh coffee, refreshments and snacks for us adults as well. Our sales guy Andrew was always available if we had a question and followed up every step of the way when it was in transit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Everyone is very friendly and helpful.
Everyone is very friendly and helpful. Jim was fun and efficient during the sales process. Financing was quick and painless thanks to Matt. The service was done quickly and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Great customer service and staff was right there when I
Great customer service and staff was right there when I drove inside the service area
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Morrie's 394 Hyundai. We appreciate your business and hope to see you again soon!