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Honda of the Desert

(932 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–4:00pm
Sunday 9:00am–7:00pm Closed
New (855) 878-3123 (855) 878-3123
Used (866) 749-1926 (866) 749-1926
Service (866) 797-7415 (866) 797-7415

Reviews

(932 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of the Desert from DealerRater.

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Fast and friendly service, check you in quick.

Fast and friendly service, check you in quick. greet you with a smile, and assist, if you need to go to a certain destination

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ron T and Gabe did an amazing job helping my parents it’s

Ron T and Gabe did an amazing job helping my parents it’s was very easy to get them a great car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had trouble getting in touch with tha parts

I had trouble getting in touch with tha parts department. I called 3 times and each time the person said that someone in the parts department would get back to me but nobody ever called me back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I have had my Honda serviced at Honda of the desert since

I have had my Honda serviced at Honda of the desert since 2018. I am impressed with the level of quality.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service was good and smooth .

The service was good and smooth . I am pleased with the helps of Anthony Reyes. I will be back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Look up my info, you'll see a tragedy.

Look up my info, you'll see a tragedy. I Requested a manager call.me months ago. At this point my brand new car i drive off your showroom floor has been a joy and a pain from day one. I Requested a talk to figure it out..and crickets. The service manager is pro dealer not customer, via my last service that I videoed where the Mgr fell short of good cust service. Ive had to come too many times for same repeated issue. The sales manager lied and forced an unnecessary system on us, we are aware that the theft patrol was not mandatory, but since it reports the defects in the vehicle I reported this to the service manager only to be told that the program is faulty. I explained to your manager that you guys have a contract with said company that he just said that their product dont work, its not accurate. I said I'll call theft patrol and let them know that, but also a product you put in the vehicle is giving wrong message, or the vehicle has electrical issues.. which is it? To blame the app, or look that my battery was replaced 2 times due to discharge and going bad as a result of the drain. Supposedly a Honda specialist will come?? Tbd. Oh, and last service 2nd from last, my car was damaged and I had to ask several times, also i video my car at last drop because of previous damage and denial. So Mgr gets his camera out to go over my car, starts pointing out a water spot.. I dont see him video anyone else's car or stress customers as he did me. Ill use my warranty option only at this dealership moving forward...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Gil Ruttenberg, General Manager - gilr@honda111.com

Great service team love the effort and care they put in

Great service team love the effort and care they put in making my service an easy and enjoyable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Anthony made it very easy for my getting the car

Anthony made it very easy for my getting the car serviced. Very courteous and helpful. Sitting area very nice. Car serviced on time. Excellent !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everything was well executed and beautifully done.

Everything was well executed and beautifully done. I will let my friend know of how it was for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealer keeps calling me about my car which I have

This dealer keeps calling me about my car which I have owned for 5 years and do not want to sell. Who is Ken Garff I never heard of him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.