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Kia of Coatesville

(486 reviews)
Visit Kia of Coatesville
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–8:00pm 7:30am–5:00pm
Wednesday 8:30am–8:00pm 7:30am–5:00pm
Thursday 8:30am–8:00pm 7:30am–5:00pm
Friday 8:30am–8:00pm 7:30am–5:00pm
Saturday 8:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2016 state dealer award
View 2 awards
2016 state dealer award
2016 consumer dealer award
New (610) 643-4989 (610) 643-4989
Used (610) 400-8204 (610) 400-8204
Service (610) 643-4095 (610) 643-4095

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Coatesville from DealerRater.

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Satisfied Customer!

I am glad Barbara is back with KIA & Steve the service manager, they're great people. 👍🏽 I can't emphasized enough...If I ever need to buy a new car it will be in the Coatesville location. Always satisfied with the service, happy customer. Keep up the good work guys!😊 See you on the next service @ Kia want to see you happy, cheerful and content. No one is paying me to say all of this... Have a blessed day!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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We contacted four kia dealerships and this one was the

We contacted four kia dealerships and this one was the best. The salespeople are great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

If you decide to attempt to give this place your

If you decide to attempt to give this place your business, go to the location. DO NOT DEAL WITH THE INTERNET PEOPLE. Greg and Alley will completely lie to you. They will take advantage of whatever situation you are in. I was lied to about being approved and I explained the situation I was in and they told me everything was good and all I needed to do was come in and work out the payments. When I got there, Greg and Alley were no where to be found and Noone knew what I was talking about. I had to go through the whole process just to be told no. Oh and this was all after they had me test drive the car and fall in love with it. Greg and Alley clearly have no soul and karma is a real lady! You have been warned!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great salesman Dave

Great experience working with Dave to select a new car! He was attentive to all our needs. Would recommend him as your salesperson. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Barb in the service department was excellent, great

Barb in the service department was excellent, great service I am very happy with the results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very Happy Honda Owner

I got a car somewhere else because they said they had a sales event that is the same as the week before ( I called 3 weeks in a row and got the same sale offer. Then they say they will offer UP TO $5000 for your trade, which means $1 to $5000. Unless car is perfect you are not getting more than $750 for your vehicle if your are lucky. They are liars and is upcharging $6000 over MSRP. The BDC manager smelled like dirt and cigarettes and Eddie and Jacob are the most corrupt people in there. I also seen Jim smoking inside the shop. Very safe and professional. No wonder Anthonay (The Thats Crazy Man left). Kia will never get anything but negative comments from me. Oh but the comments will be deleted because Blair (Jacobs wife) has control of the website and can delete comments so screenshot your comment and have it reposted. This place needs to be closed down. All sales men go to another dealership. You deserve better.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Honest review/

My sales guy was good his name was Anthony hill once I got to the paperwork & financing is where I met mr. Eddie and ms. Tammie to which was not honest enough and tammie rushed me doing the paperwork.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Excellent service and quick , all paperwork done quickly and out the door. I would recommend this dealership to everybody , they have a large selection to chose from .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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$4995 market adjustment over MSRP

$4995 over MSRP as a market added adjustment. The auto industry is coming back to normal and the “we can’t get stock” argument is now just a lie.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Excellence service!

Excellence service! We have bought several cars from here. In addition, maintenance service department is efficient, convenient, and always helpful. We will probably get our next car from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.