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Krug Auto Sales

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)
Visit Krug Auto Sales
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(877) 882-6321 (877) 882-6321

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jeff helped me lotta pictures of under the Hummer H3,

Jeff helped me lotta pictures of under the Hummer H3, shopping from Dallas, Texas, Amazing the Hummer was everything as he said, Thank Again Danny

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Failed to respond to my inquiry.

Failed to respond to my inquiry. They had several cars I have have been interested in purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I was inquiring about the price of a vehicle I was

I was inquiring about the price of a vehicle I was interested in. They never replied to my question.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I asked questions about a truck online and all I would

I asked questions about a truck online and all I would get is call us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Upon arrival there were two employees visible who didn't

Upon arrival there were two employees visible who didn't come out to greet me, or the other customer who showed around the same time. After walking around the lot we both converged on the office to talk to the employees about the vehicles we were interested in, both employees were in the back laughing about something and I called out to them and I was told they would be right out. So after standing outside for 15 minutes I decided to leave and so did the other customer, that's when one employee decided to come out to attend to me which was too late. I will never go back there again even if they were giving cars away for a dollar, and I advise everyone interested in a vehicle there to not go there either. And this isn't the first time I had a bad experience there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Well this is the 5th or 6th time I have have clicked the

Well this is the 5th or 6th time I have have clicked the car from Facebook ads. An same result each time. I get No response. Not auto has already sold,or hey we would like to sell you this auto. I do get lots of emails from cars though, pushing similar autos that are priced higher.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Editing of Negative Review

I am writing a second review after writing a negative first one. Krug Auto reached out to me and because of a breakdown in communication and a banking issue we had a messy situation. I spoke with Tim Krug and he was very helpful and resolved my issue. I wanted to post this update as I have been unable to delete or edit my original review. Thank you Krug Auto!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Could have used a spare tire or even a wheel to mount a...

Could have used a spare tire or even a wheel to mount a tire , could have used the key to open the other three doors van runs fine and no rust and only 130,000 original miles on a mustang V6 motor, good heat

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I bought a 2007 Honda fit lemon at Krug auto,

I recommend that no one ever buy a used car from Krug auto. They are nothing but a scam. The car I bought is nothing but a lemon. They lied to me about the car being in an accident, and it needs thousands to fix it. Please, don't buy from this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place to get a deal on a used vehicle.

Nice folks to deal with, bought a clean used 2008 Chevy Avalanche with 120k for a fair price (Jeff was my salesman). Truck had some minor issues, a missing back up sensor, and a loose plastic panel on the tailgate. They fixed them both asap, and I bought the truck. A good deal all around, I would buy from them again. If you understand the used market, I'm sure you'll find a great deal there on a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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