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Family Hyundai

(9,578 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2022 consumer dealer award
View 4 awards
2022 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (708) 336-2687 (708) 336-2687
Used (888) 238-7440 (888) 238-7440
Service (888) 246-6897 (888) 246-6897

Reviews

(9,578 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Family Hyundai from DealerRater.

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Reliable service.

Tom always sees that our maintenance needs are taken care of. He is one of the reasons we keep buying cars from Family Hyundai. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Another great experience at a great dealership

This is our fourth purchase at this dealership and we are very happy with all the people and service we receive there. Highly recommend shopping here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very friendly and helpful

I was very happy with the results of my car purchase. They stayed within my terms. I just wish the process was a tiny bit quicker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best oil change pit stop quick courteous Service

I received a prompt greeting and loged into the service que. the coffee was hot and the customer waiting room clean. Yes they had fresh coffee cake. A short time latter the oil & filter changed the checked items were inspected and approved Oh Ya the car was washed and ready Great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast service

Nice dealership with a decent service center. They worked with me to address my vehicles issues in a timely matter, and get me back out onto the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change Visit

Hello, I can in for a oil change and minor repair of my turn signal. I’ve been a customer for quite some time now and the staff is always helpful and cordial.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Geat service

I had a very good experience with the end result in me getting the car I wanted. They worked with me in helping me stay in my budget and ending up with the car I chose and not one they were trying to unload. They were very professional and helpful. Highly recommend purchasing a car with Family Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quick and easy oil change

Friendly service people, and if you have an appointment, oil change is quick and easy. Good discounts for repeat customers (like every 3rd oil change is free).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

parts

Great people. My unhappiness stems from Hyundai policy-not Family Hyundai. Key fob-a part needing no installation, labor-programming. $180 ridiculous. But where else could I go?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Waste of time

If there ever was a caricature of a dealership showing everything that's wrong with new car buying process, this would be it. No voice mail to leave messages for staff, e-mails to a specific salesperson answered by multiple other people, often out of context or with conflicting info, perpetually being placed on hold when calling, etc. Forget the actual buying process unless you want to spend an hour being talked down to or being "educated" why they value your trade-in 25% less than every published estimate (kbb, edmunds, etc). Never mind their new car pricing which is outrageously higher than other dealers or online research. If you like zero transparency and number charades, this is your place. Needless to say, I made a quick exit, went out of my way to a different Hyundai dealer and bought exactly the car I wanted in a competent and professional environment for a far more competitive price.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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