Reviews
New tire
My service rep Mary spira is amazing. She is extremely responsive to all my concerns and requests and goes above and beyond to keep me an extremely satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind review! We're so glad that Mary consistently takes such good care of you and your vehicular concerns, and it's great that you are so confident in her service. We are sure that she will continue to offer you her best assistance in the future.
Bait and Switch Lesson
I cannot believe what we experienced with this dealership! I called yesterday and spoke to Melissa in used vehicle sales and was VERY specific (with a dollar amount) on how much we were looking to spend on a car with our daughter. She talked to me, in detail, about a car they had available (shown on website) for a higher price, telling me that it was available for the price I was looking for because a person who had put down a deposit was unable to obtain financing. Called again today and spoke to Corrine regarding same vehicle, at which time she pulled up my previous conversation history with Melissa and confirmed car was available to look at, at price we were looking for. My daughter and I made appointment and drove over to see car. We arrived early, so we went into lot, found car, and happily gave it the once over. At our appointment time, we eagerly went in and were told the salesman (Roger maybe?) would be with us shortly. When we were introduced to salesman, we told him we had already looked in car, and he told us he couldn’t “let the car go at the price we were looking for”! What???? He immediately offered us another vehicle that was $800 over our stated budget! I told my daughter she just learned what “bait and switch” means! How disappointing!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
How could I
Service visit was excellent with Mary Spira Service was fast and courteous from beginning to end. Looking forward to continue service with competition. Keep up the good work.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent feedback. We are so glad that your recent service visit with Mary was so efficient, and we are honored to have earned your confidence. We look forward to continuing to provide you with nothing short of exceptional service in the future.
"Highly recommend"
Bought my 2nd Crosstrek thru Cathy Kelleher, she helped me get the best price on a vehicle. She was very polite and very knowledgeable.I would recommend Cathy Kelleher and the dealership very highly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Pat, Congratulations on your new vehicle, and thank you so much for your recommendation! We are so glad that Cathy provided you with a great price and a 5-star experience! We appreciate your decision to do business with us, and we hope that you enjoy your new Crosstrek!
Excellent & knowledgeable salesman. Rodney McCabe
Mr.mcCabe was courteous , knowledgeable, and helped us through the decision process . We are satisfied with the outcome, and look forward to many years of dependable service from our outback
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so delighted that Rodney thoroughly guided you through your decision-making process, and we are pleased that you are so happy with the entirety of your experience! We can't wait for the opportunity to work with you again, and we look forward to sustaining your confidence in our service for years to come.
Excellant service experience
Mary Spira is a true professional and a tremendous asset to the company. Mary and the whole service experience is why I will return again and again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! It is such a joy to hear how confident you are in Mary's efforts, and we are thrilled that she provided you with such an exceptional service experience during your recent visit! We can't wait to offer you with the same quality service again in the future.
Great service
Competition Subaru always has great customer service and a clean showroom. Everyone was so friendly and helpful. I would definitely recommend this dealership to others!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Michelle, Thank you so much for your awesome 5-star review and recommendation! We appreciate your kind words, and we are so pleased that you are consistently content with our showroom and the service that the team provides for you! We look forward to continue working with you in the future!
The #1 dealer to purchase a Subaru
Purchased my first vehicle in 2013, and I just purchased a 2018 in June, had it in for a 3 month service on Sept. 4, everyone from sales to service has been first rate, especially Erik and Vin
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your very kind feedback! We feel so fortunate to have the opportunity to continue to take care of your automotive needs, and we are delighted to hear that Erik and Vincent have earned your confidence in our dealership. We appreciate your kind words, and we can't wait to work with you again the next time you are in need of service.
Love Subaru
I just purchased my second Subaru Crosstrek and love it! I had the pleasure of working with Tim McCrum and he did everything possible to make the deal happen. Of course he made me very happy by making sure I got everything I needed with my new Crosstrek and made the delivery process so smooth. Tim was on top of all aspects of the sale, from the color, specifications and getting me a great price. Thanks to Tim, Lisa and Dina for making me a happy customer!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Julie, Congratulations on your new Subaru Crosstrek! We are so delighted that Tim, Lisa, and Dina went above and beyond to help you find exactly what you were looking for. Your satisfaction means so much to us, and we are so excited for you to enjoy your new ride!
Quick, comfortable and easy!
This was by far the easiest and least stressful car buying experience we have had. Bart Mandaro was extremely helpful, honest, on top of things. We were able to get the car very quickly with no issues what so ever. Bart also took a lot of time to show us the features of the car. We will definitely come back to Competition Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Nick, Congratulations on your new vehicle! We are thrilled to hear that Bart provided you with such an exceptional buying experience, and we feel so fortunate to have been able to assist you in taking home a wonderful new vehicle. We hope you are enjoying it and all of its awesome features, and we can't wait to work with you again next time!
